The Dental CEO Podcast

What if the key to working less and making more as a dentist isn’t opening more practices but focusing on the right procedure? In this episode, Dr. Justin Warcup shares how scaling too quickly nearly hurt his business, how he eliminated $300,000 in annual waste, and how focusing on one high value treatment increased cases from one per month to more than 13 a month while reducing his clinical hours...

In this episode of the Dental CEO Podcast, Dr. Scott Leune sits down with Tom Angeloni, National Sales Director at Bank of America, to discuss the current state of dental lending. They break down startup loan amounts, what banks evaluate when approving funding, and why quality acquisition opportunities are becoming harder to find. The conversation also explores how production history, cash flow, a...

Dentists talk about overhead, EBITDA, and take-home pay all the time—but most aren’t actually calculating them the same way. In this episode of The Dental CEO Podcast, Scott Leune breaks down what these numbers really mean, how to calculate them correctly, and the benchmarks healthy practices should aim for. He explains the difference between true overhead and discretionary spending, how EBITDA sh...

What would happen if you treated your practice like you just bought it? In this episode of The Dental CEO Podcast, Scott Leune breaks down a practical 90-day strategy to rapidly grow collections and profitability. He explains the key drivers of new patient flow, diagnosis, case acceptance, fees, and expenses and the specific actions that can quickly move the needle, from improving marketing and ph...

Is buying a dental practice really the safer move, or has the equation changed? In this episode of The Dental CEO Podcast, Dr. Scott Leune revisits the buy versus startup debate and explains why his thinking has shifted in today’s market. He defines what a modern well executed startup actually looks like, including lower build costs, smart lease negotiations, optimized footprints, advanced cloud b...

Should your next move be a startup, an acquisition, or even a merger? In this episode of The Dental CEO Podcast, Dr. Scott Leune explains why repeating the same growth strategy over and over can stall momentum and how a blended approach creates smarter expansion, easier funding, healthier cash flow, and stronger long term equity. He breaks down how bank underwriting changes after your first locati...

Most dental startups struggle not because of location or marketing, but because the weeks leading up to opening are rushed, unstructured, and poorly planned. In this episode of The Dental CEO Podcast, Scott Leune breaks down exactly how to open a startup practice cleanly and confidently by focusing on hiring the right team, training with intention, building systems before day one, and choreographi...

Legacy dental IT systems were built for a different era—and continuing to rely on them is becoming more expensive, more disruptive, and more limiting every year. In this episode of The Dental CEO Podcast, Scott Leune breaks down why server-based setups, patchwork software integrations, and outdated infrastructure are no longer sustainable in modern dentistry. The conversation explores how cloud-ba...

Dental imaging was never designed for today’s reality of AI, multi-location practices, cloud workflows, virtual teams, and data-driven decision-making—and it’s starting to show. In this episode of The Dental CEO Podcast, Scott Leune sits down with Dustin Johnson, Co-Founder and CTO of SOTA Cloud, to explain why server-based, siloed imaging systems are quietly costing practices time, money, and gro...

Rising construction costs have made dental office design one of the biggest financial risk factors in a startup. In this episode of The Dental CEO Podcast, Scott Leune sits down with Chris Raba, owner of Lean Dental Design, to explain how poor space planning, bloated layouts, and inefficient design decisions quietly drive up construction costs and leave dentists over budget before they ever open....

Eric Masson, Partner at Eskow Law Group, joins Scott Leune on The Dental CEO Podcast to break down the legal strategies dentists need when starting, buying, or growing a practice. Drawing from years of experience in healthcare transactions, Eric explains why lease agreements are often landlord-friendly, why legal counsel should be involved before signing a Letter of Intent, and how to properly str...

Most lawsuits in dentistry don’t start with patients—they start with employees. This episode breaks down how common HR missteps like unclear policies, poor documentation, and bad advice turn everyday staff issues into legal problems. A direct conversation on what actually puts dental practices at risk and how to avoid it.

In this episode of The Dental CEO Podcast, Scott Leune speaks with orthodontist and entrepreneur Dr. Ingrid Murra about the current state of clear aligner therapy, examining how incentive structures, training gaps, and rapid adoption have influenced patient outcomes and provider profitability. They discuss collaboration between general dentists and orthodontists, the role of virtual monitoring in...

In this episode of The Dental CEO Podcast, Scott Leune sits down with Dr. Aditi Agarwal, founder of Practice By Numbers, to challenge dentists to rethink how their practices operate. The conversation explores how automation and data-driven systems can replace time-consuming “junk work” like insurance verification, scheduling, collections, phone management, and reporting—freeing teams to focus on p...

In this episode, Scott breaks down how to reinvent the patient experience so thoroughly that patients can’t stop talking about your practice. From modern design and comfort-focused amenities to digital workflows, high-tech diagnostics, and frictionless communication, he outlines the systems and touches that build trust, increase case acceptance, and elevate your brand. Whether you're launching a s...

Leadership looks different for female dentists—and it often comes with unfair labels, blurred boundaries, and added pressure at home and in the practice. In this episode, Scott Leune sits down with Curve Dental President Jana Macon to discuss the real challenges women navigate in leadership and how they can set healthier boundaries, communicate clearly, build a strong results-driven culture, while...

Real estate is one of the highest-stakes—and most overlooked—financial decisions in dentistry, and in this episode Scott sits down with Colin Carr, CEO of CARR, to reveal how lease renewals, poorly negotiated terms, missed concessions, and uninformed decisions routinely cost dentists hundreds of thousands of dollars over their careers. From TI allowances and free rent to assignability clauses, tax...

In this episode of The Dental CEO Podcast, Scott Leune sits down with Kevin Tallman, CEO of Mango Voice, to discuss how AI-powered phone systems are transforming dental practices. Drawing on data from more than 12,000 practices, they reveal how much revenue is lost through missed calls and how AI receptionists are already improving patient interactions and operational efficiency. This concise, ins...

In this episode, Scott Leune and Dr. Christian Coachman break down how to use technology, storytelling, and a differentiated “Apple Store” patient experience to dramatically increase case acceptance. Learn how mastering planning, guided execution, and emotional dentistry can elevate your reputation, attract better cases, and transform your career.

This episode of The Dental CEO Podcast offers a clear, practical breakdown of how dentists can finally take control of their financials. Dr. Scott Leune explains the key numbers every practice owner must track, the overhead targets that separate average practices from highly profitable ones, and why messy financial statements lead to years of lost income. You’ll learn how to spot overspending, dia...

In this episode of The Dental CEO Podcast, Dr. Scott Leune talks with Jesse Israel — keynote speaker, mindfulness teacher, and founder of The Big Quiet — about how leaders can cut through the constant noise of modern life to regain clarity, purpose, and control. Jesse shares his “Four S’s” framework—Stillness, Solo Time, Slow Technology, and Saying No Thank You—to help reduce stress, sharpen focus...

In this episode of The Dental CEO Podcast, Dr. Scott Leune shares powerful insights on turning setbacks into momentum and embracing the process of reinvention. He explores how decisive action, adaptability, and consistent effort—not perfection—drive lasting growth. Through real-world examples and lessons drawn from leadership and business, Dr. Leune challenges listeners to stop overanalyzing, star...

In this episode of The Dental CEO Podcast, Dr. Scott Leune breaks down how to staff a dental practice efficiently at every stage—from the early days of a startup with one assistant and a single front office team member to a mature, high-performing practice with multiple hygienists, assistants, and virtual support. He explains when to expand, how to balance roles across the front and back office, a...

In this episode of The Dental CEO Podcast, Dr. Scott Leune exposes the hidden pricing structures that leave private dentists paying more for supplies and labs than the largest DSOs. He breaks down how corporate distributors and traditional buying groups have quietly maintained inflated costs through exclusive contracts, nondisclosure agreements, and overlapping ownership—keeping independent practi...

Dental teams want—and deserve—to be paid more. The challenge is that practices are also facing higher costs across the board, from supplies and labs to rent and debt. In this episode of The Dental CEO Podcast, Dr. Scott Leune explains how practices can afford to pay top salaries without sacrificing profitability. He shares how maintaining healthy ratios, maximizing hygiene production, improving ca...