The BHPH Morning Show

There are lots of reasons to get more down payment from every Buy Here Pay Here buyer. In this Monday episode we'll offer at least 5 tips for asking for (and getting) more down payment which ultimately benefits both the dealer and consumer. Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featur...

Should BHPH dealers be running credit reports? In this White Hat Wednesday episode, we'll share what we hear from dealers on both sides. Some of the perspectives may be surprising. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on  YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with feat...

Costs are up ... raise the prices, right??? The term is now too long, so raise the payment. Isn't that the way it has to happen? Let's find out together! Join this Monday episode as we "play with blocks" inside the classic 4-square calculation tool and test the limits of the today's BHPH financing. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube, L...

She's a difference-maker in her community. We're excited to have eastern Nebraska dealer Candice Price tell the story about how real estate led her to automotive and BHPH. She and her partner finance cars and help their customers move toward qualifying to buy a home. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on  YouTube , LinkedIn and Facebook ever...

** LIVE FROM PHOENX ** In past episodes, we've talked about the widespread "friction" that exists between BHPH dealers and their customers. In this Monday episode, friend of the Morning Show and departing AZ president, Jared Halsted sits in from their conference. We have BIG number to discuss in terms to reported annual BHPH volume and what that must mean for transaction count. Find the BHPH Morni...

BHPH dealers are understandably frustrated about the losses they experience despite being listed as lien-holder on the title. Dealer Jack Carter joins to discuss problems with insurance claims and sales to junk. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on  YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and...

Folks are starting to better understand what White Hat Way can mean for the BHPH industry, starting with dealers. They are beginning to see the possibilities. In the White Hat Wednesday episode, we'll do our best to further clarify the mission and explain how advancing WHW can benefit dealers, consumers and all the providers who serve the Buy Here Pay Here auto finance segment. Find the BHPH Morni...

After a recent conversation in the private BHPH Boardroom group on Facebook, we reached out to have dealer Jack Carter bring the subject of static pools to the Morning Show. Lots to talk about here! What exactly are static pools and how can dealers benefit from analyzing them??? Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on   YouTube , LinkedIn and...

Jason's back! And this time we're going tactical. Don't miss the chance to hear this lead management guru explain how his team uses very specific tactics to move customers through the process - from the first inquiry all the way through to taking delivery! We'll talk step-by-step tips for improving closing ratios. Plus, we'll share some stats to help dealers assess their own conversion rates. Find...

Goal-setting in business management is a common practice. But how is the "buy in" from the team? How has the success rate been with past targets and goals? On this White Hat Wednesday, we'll introduce an alternate approach that has shown to be more effective and lasting. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on  YouTube , LinkedIn and Facebook...

PA dealer and long-time MARIADA leader joins to provide a run-down on their upcoming convention in Atlantic City. He will also introduce the effort to form regional 20-groups. Plus, Bret Buike (#buckeyebret) joins at the start of the broadcast for an update on the #gogginschallenge and his fundraising campaign that kicks off today! Find the BHPH Morning Show on Video (Live or Archived) Find the BH...

Whether talking to a potential investor or a new acquaintance at a dinner party, there is an often-incomplete perception of the Buy Here Pay Here business. Tune in to hear what we see as the very real and the not-so-real risks in automotive self-financing. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, &...

Let's look at some great "ads!" In our polls, dealers confirm that being trusted translates into more sales. And, we know that the first step in being trusted is becoming KNOWN. In this Friday episode, we'll show how some BHPH dealers are doing that very well by taking a "long game" approach. More customers become "sticky" (bonded) when they know, like and trust the business through its people. Fi...

Former dealer and current outsourcing specialist Jason Goodman joins to discuss lead management. In particular, we'll ask this sales specialist how to approach all leads. When are they bad? Cold? Dead? We'll also get his perspective on walking leads through online buying process - from the first inquiry to walking onto the lot! Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH M...

As he did last year, Bret Buike has accepted the #gogginschallenge to demonstrate a personal commitment and to support some charitable organizations near and dear to his heart! See the comments to find the GoFundMe link. We applaud Bret's resolve as well as the pledge from Buckeye owners Rob and Kris Fox to match some of the early donations! Find the BHPH Morning Show on Video (Live or Archived) F...

Double it and add a thousand??? We're well into the 21st century. We can do better. In this Friday episode, we'll offer an alternate approach and start a MUCH BIGGER conversation around the vehicle/collateral value vs the value of the consumer contract itself. Tune in for this important discussion! Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on   You...

In a "pay to play" environment, there are winners and losers - insiders and outsiders. In this White Hat Wednesday episode, we'll talk through how dealers in BHPH pay a different kind of price for not joining "the clubs." In particular, we will examine the opportunities being missed around operational data. Tune in as as we revisit the topic of dealer data and how it can be leveraged for the benef...

Ask 3 dealers ... they may all have a different method of handling their repos. Some wait for the repo to sell before charging-off the account. Others book the repo at a value and charge-off the account once it is deemed "uncollectible." In this Monday episode, we'll talk through at least 3 reasons it matters. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE o...

We all navigate life (and business) with some degree of ego. How can we determine, then, when ego is at work in our favor and when it might be working against the success of our business? Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on   YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along w...

It's already been an interesting week! One interaction after another has illustrated how trust - both trusting and being trusted - impacts our professional journey. We're embarking on a new and important track! In this series, we'll interview LOTS of folks. What makes us trust? How is it earned? What prevents us from trusting? Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Mo...

I've heard it called "street money," and "amount riding," even "riding in the trunk." It's really just a measurement of how much of your entire portfolio remains "at risk" or that still has cash-in-deal tied up. In this Monday episode, we'll break down how to do the math and explain what can (and can't) be deduced from that information. Find the BHPH Morning Show on Video (Live or Archived) Find t...

Such an interesting topic! Is it a BHPH question or a business question? A dealer's decision can have an impact even for those not making repairs in their own shop. We'll break down the Thursday poll results in this Friday broadcast. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on   YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am eas...

What exactly is team culture and how do I develop it in my BHPH or LHPH operation? And how might better company culture impact my business? Tune in to this White Hat Wednesday episode to hear 2 ways to improve the team's bond and cohesiveness. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on   YouTube , LinkedIn and Facebook every Mon, Wed, & Fri a...

What is the most volume that your BHPH operation can produce? What is a reasonable target? Where are the constraints? In this episode, we'll break down the sales "funnel" by tracking the steps from initial inquiry (lead) all the way through to delivery. Join us LIVE 11am EDT as we examine the factors around people and processes Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH M...

For dealers, is there any value to networking in BHPH? If so, how? Where can it make a difference? Just a week out of the NIADA convention, we'll discuss the value of connecting with vendors, other dealers, and industry leadership. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on   YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am easte...