The Alerting Authority

In this episode of The Alerting Authority , hosts Jeannette Sutton and Eddie Bertola welcome one of the world’s leading experts in disaster communication and public warning behavior: Dr. John Sorensen . With decades of research at Oak Ridge National Laboratory—including studies on Three Mile Island, nuclear emergencies, chemical stockpile response, reverse 911 systems, and major wildfire evacuatio...

In this compelling episode, hosts Jeannette Sutton and Eddie Bertola take listeners behind the scenes of real-world Wireless Emergency Alerts — including a recent missing teen case in Pea Ridge, Arkansas — to show how evidence-based message design can directly support effective public safety outcomes. Together, they break down:  • The difference training makes in high-stakes alert messaging  • Why...

In this premiere episode of The Alerting Authority , hosts Jeannette Sutton and Eddie Bertola welcome former FEMA Administrator Craig Fugate for a powerful, no-nonsense conversation about the real challenges facing emergency alerting in the U.S. Fugate breaks down why alert failures usually come from people, not technology —and why emergency managers must be trained, confident, and ready to issue...