Straight Talk – an ISSA Podcast

Busyness vs. Business in the Age of AI 20.08.2025 18:55 ↓

Listen to business coach Dean Mercado dig into the issue of being busy - but maybe not profitable.

For BSCs, Big or Small, Strategy Decides It All 18.08.2025 10:17 ↓

Listen to Jeff Carmon outline growth strategies for commercial cleaning companies.

Charting the Course: The Future of Environmental Services 05.08.2025 26:52 ↓

Listen to ISSA president Laurie Sewell describe her vision for EVS.

Bot vs. Human: Future-Proofing Content in an AI World 05.08.2025 15:30 ↓

Listen to Will Tygart share marketing strategies to help any company keep up with the competition.

Cleaning for a Reason and Beyond: Debbie Sardone's Journey to the Forbes 50 Over 50 04.08.2025 12:59 ↓

Listen to Debbie Sardone describe her unique journey to this prestigious honor.

The Power of Speed: Turn Incoming Leads into Instant Wins 03.08.2025 12:54 ↓

Listen to Troy Harrison describe best strategies to turning incoming leads into revenue.

Subcontracting Smarts: Stay Ahead of COIs and Turn Insurance Audits into an Advantage 31.07.2025 16:11 ↓

Listen to two industry experts discuss how COIs and insurance audits can protect companies.

The Sofidel Standard: A Bold Sustainability Journey With a Conscience 16.07.2025 19:38 ↓

Listen to how Sofidel is leading the industry by embracing sustainability as a competitive advantage.

How to Gather Customer Feedback and USE It 15.07.2025 10:45 ↓

Listen to business coach Jeff Carmon outline what commercial cleaning companies should do with customer feedback.

What Does 'Clean' Mean To You? 14.07.2025 32:22 ↓

Listen to two industry pros describe what 'clean' means to them and those they serve.

Is AI Your Personal Marketing Villain? 10.07.2025 28:26 ↓

Listen to Dean Mercado describe how to turn AI from villainous to something great.

The Restoration Report: RIA's Vision for Growth, Ethics, and Unity 10.07.2025 53:27 ↓

Listen to RIA leadership describe the state of the industry right now.

The Buyer’s Playbook: What Makes a BSC Stand Out in Today’s Market 09.07.2025 18:21 ↓

Listen to entrepreneur Shivek Gupta describe what he is looking for in acquiring a building service contracting company.

The Kelsan Legacy: A 75-Year Journey of Core Values Powering Long-Term Success 07.07.2025 29:19 ↓

Learn how a leading cleaning industry distributor has become a regional powerhouse.

Operational Excellence at Scale: The City Wide Solution to Facility Management 02.07.2025 20:01 ↓

Listen to Mitch Brunette describe the City Wide Facility Solutions approach to caring for vendors and clients.

More Leads, Less Chaos: Is It Time For a Sales Manager? 25.06.2025 14:52 ↓

Listen to Troy Harrison describe strategies in your quest to sales excellence.

Advocacy with a Purpose: People, Product, and Proper Training 24.06.2025 29:20 ↓

Listen to how cleaning industry leaders are shaping policy to help the industry advance.

CTRL + Alt + You: Stop Sounding Like a Robot When Using AI 20.06.2025 25:15 ↓

Listen to Dean Mercado describe real-world AI strategies.

Bridge Builders of Clean: Inside the Life of a Manufacturer Rep 18.06.2025 19:48 ↓

Listen to industry veteran Mark Presho describe the life of a manufacturer rep.

Advocating for Clean in a Cost-Obsessed World 18.06.2025 15:37 ↓

Listen to ISSA President Laurie Sewell describe her vision for cleaning for health.

The Military Mindset 17.06.2025 25:26 ↓

Listen to the experiences and leadership strategies of Dean DiSibio.