Manager Tools

Phone Trees 12.01.2015 ↓

We recommend you create, maintain, and periodically test a telephone alert system or "Phone Tree" for use in exigencies.

Sending a Direct to an Industry Conference - Part 2 (Corrected) 05.01.2015 ↓

How to get the most out of sending a direct report to an industry conference.

Sending a Direct to an Industry Conference - Part 1 29.12.2014 ↓

How to get the most out of sending a direct report to an industry conference.

Calendar Soup 23.12.2014 ↓

Your calendar is not a puzzle, with perfectly interlocking pieces. It’s a soup.

Effective Relationships - I’m a D, My Direct is a C - Part 4 (Updated) 16.12.2014 ↓

Part 4 of the example of our Effective Relationships Series - How to work with a direct who is a High C, if you are a High D.

Effective Relationships - I’m a D, My Direct is a C - Part 3 08.12.2014 ↓

Part 3 of the example of our Effective Relationships Series - How to work with a direct who is a High C, if you are a High D.

Effective Relationships - I’m a D, My Direct is a C - Part 2 01.12.2014 ↓

Part 2 of the example of our Effective Relationships Series - How to work with a direct who is a High C, if you are a High D.

Effective Relationships - I’m a D, My Direct is a C - Part 1 24.11.2014 ↓

An example of our Effective Relationships Series - How to work with a direct who is a High C, if you are a High D.

How To Turn Down a Job Candidate - Part 2 18.11.2014 ↓

There are effective and ineffective ways to notify a candidate you've interviewed that you won't be offering them.

How To Turn Down a Job Candidate - Part 1 10.11.2014 ↓

There are effective and ineffective ways to notify a candidate you've interviewed that you won't be offering them.

There Is No Magic In The Word Feedback 03.11.2014 ↓

You don't have to say the word "feedback" to give feedback in the MT model. But we do recommend you ask first.

My Direct is Resigning Chapter 1 - Never Counter Offer - Part 3 27.10.2014 ↓

The conclusion of our guidance to never make a counter-offer to an employee who has a competing offer.

My Direct is Resigning Chapter 1 - Never Counter Offer - Part 2 19.10.2014 ↓

Part 2 of our series on our guidance to never make a counter-offer to an employee who has a competing offer.

My Direct is Resigning Chapter 1 - Never Counter Offer - Part 1 13.10.2014 ↓

Never make a counter-offer to an employee who has a competing offer.

Expanded Email Guidance #1 06.10.2014 ↓

Part of our periodic series with rules about how to professionally handle email.

Welcome To They - Professional Subordination - Chapter 2 - Part 2 29.09.2014 ↓

When decisions are made you may disagree with, you must communicate the decision supportively both in public and in private.

Welcome To They - Professional Subordination - Chapter 2 22.09.2014 ↓

When decisions are made you may disagree with, you must communicate the decision supportively both in public and in private.

Adjusting Recurring Agendas 15.09.2014 ↓

How to adjust a standing agenda for a recurring meeting

Get Your Directs a Mentor - Part 2 08.09.2014 ↓

The conclusion of our series on why and how to get mentors for your directs.

Get Your Directs a Mentor 01.09.2014 ↓

Why and how to get mentors for your directs.

Feedback Step 3 - Emotions Are Okay 24.08.2014 ↓

It's okay to tell your directs how you feel (within professional limits) when giving them feedback.

Have You Talked To Them? 18.08.2014 ↓

When your directs want you to adjudicate a fight, start by asking, "Have you talked to them?"

Notes From The Field - Q3 2014 11.08.2014 ↓

We answer recurring questions from the field.

Meeting Self-Facilitation - Part 2 04.08.2014 ↓

The conclusion of our series on how to manage the time you're given during a meeting.

Meeting Self-Facilitation 28.07.2014 ↓

How to manage the time you're given during a meeting.