Alan Weiss's The Uncomfortable Truth®

SHOW NOTES: Strategic WhaleSale™ Approach- Alan and Lisa discussed the concept of "WhaleSales," which involves targeting large, high-value clients to maximize revenue and efficiency. Lisa shared her experience of landing a significant whale deal that transformed her company's growth and stability, emphasizing the importance of alignment with the C-suite and strategic goals. They highlighted that w...

SHOW NOTES: My tribute to one of the greatest historians in our history. This is the speech he made in 1995 when receiving the hugely prestigious National Book Foundation's Medal for Distinguished Contribution to American Letters. He was also awarded two Pulitzer Prizes among dozens of other awards, including the Presidential Medal of Freedom.

SHOW NOTES: There was a song from the movie of the same name called The High and the Mighty, by Dimitri Tiomkin, nominated for an Oscar. It was about a trans-Pacific flight with critical engine problems and crew and passengers facing confrontations with death. It was probably the first of the major disaster films: 1954. We have the high and mighty today and they occupy.....Washington, DC: 2025, 70...

SHOW NOTES: •The lessons of the newspaper woman. •The causes of toxic workplaces, more often than not. •The 90-minute wrench. •It's not your mother's fault. •Distress and eustress. •The key to peak performance. •It's about how you awaken, and I don't mean "woke." •Putting it to bed.

SHOW NOTES: •Never talk to people who can say "no" but can't say "yes." •Treat the buyer as a peer, not a superior. • Have a conversation, don't make a presentation. •Language controls discussion, which controls relationships, which controls business. •No one is shooting at you, get rid of your fears and weak ego. •Gain conceptual agreement. •Money and time are priorities, not resources. •There ar...

SHOW NOTES: If you're in favor of this stuff, listen carefully to the audio. You're driving on the wrong side of the road. •servant leadership •holacracy •one-minute management •management by wandering around •management by objectives • total quality management •360° feedback •self-directed teams •open office (hoteling) •open book management •reengineering •JIT (just-in-time) •lean •matrix managem...

SHOW NOTES: •This is an almost subliminal technique to create normative pressure psychologically. •It's pointing out what others are doing, or not doing, or what events, prove your point. •It's the use of profound analogies. •Listen to my examples about Amtrack's infrastructure, or the fallacies around Kodak. •If pictures are worth a thousand words, social proof is worth a thousand pictures. •Lear...

SHOW NOTES: •We think the higher the value, the more we can charge. •However, at a given point, people believe they get what they pay for and those lines cross. •The point at which they cross means your brand is strong. •No one needs a Bentley for transportation, a Brioni for attire, a Bulgari to tell the time. But they assign great emotional value in their association and display. •The wrench sto...

SHOW NOTES: •Do you know people who are loquacious, verbose, prolix? •Ask a "yes or no" question and they respond with opinions, history, and self-therapy. •Have you been to the Jersey Shore? Well, I did go once, as a child, but my parents really couldn't afford the vacation, and then when they could, they preferred Cape Cod. I haven't taken my children because my spouse thinks that "Jaws" was a d...

SHOW NOTES: People want problems solved, even if you caused them! Learn how Katz's Deli and Mercedes Benz have turned problems into profits. Don't look for blame, look for opportunity. No one is as excited about an expected excellent experience as they are about a disappointing experience turned into an excellent experience. Customers tend to tell a huge number of people about their experiences, a...

SHOW NOTES: There are myriad claims on social media that are justified by the author observing (or being a self-proclaimed expert in) "body language." I have always thought this was ridiculous, sort of a faux psychological claim of expertise. Of course, the French have long studied graphology (handwriting) to determine behavioral traits (hard in a world forsaking cursive), and scapulimancy, the st...

SHOW NOTES: •Let's stop the hypocrisy around this affair. •This goes on all over, government, business, education. •I've seen it, many people know the "secret." •The foolishness is the arrogance that you think it's a secret. •But the attempts at shadenfreude are ludicrous. •Who's pointing the finger? People who have cheated on exams, broken traffic laws, evaded taxes, blamed others for their corru...

SHOW NOTES: •Why is Scottie Sheffler likely to become the greatest golfer ever? •Why is mental attitude the key to winning? •How some sports prompt more honesty than others. •Handling defeat and victory properly. •Not allowing a mistake to become a haunting obstacle. •Why Tiger Woods was overrated. •Even if you don't play the game you can learn from it. •Playing prudently to win. •Never "coming ba...

SHOW NOTES: We strongly suggest you view the video of this conversation using this link: https://alanweiss.com/mercedes-and-anastasia/ Mercedes and Anastasia Korngut are two teen sisters, and co-founders of the company, Small Bits of Happiness. Their mission is to help individuals of all ages find more happiness in daily life. They have reached over four million teens and adults. As two teens, Mer...

SHOW NOTES: One of the most corrupted words in the language recently is "unicorn," which is a mythical creature. "Mythical" means "not real." Yet all kinds of people have decided they are unicorns and, therefore, are unique, better than others, more valuable. Yet if so many people are appropriating the title, then are they really "unique"? Outstanding performers may be rare—in sports, business, en...

SHOW NOTES: •We should avoid generations stereotyping. •We're really better off than we're led to believe. •Try living in Denmark or Iceland. •Magic bullets won't help. •Can a culture survive on gambling? •There is extreme unhappiness in the land. •It is exacerbated by the internet. •People would rather blame themselves, the boss, or the system rather than accept accountability. •Conspiracies and...

SHOW NOTES: Here's just a part of the obituary of my friend and former subordinate, Francis X. McGuire from 2010: "...a unique man whose professional life began as a late night disc-jockey in New York City, led him to serve in the Kennedy White House, work for the ABC network (hiring Ted Koppel), to be on the ground floor side-by-side with Fred Smith during the Fed Ex start-up, and there with Colo...

SHOW NOTES: Fight, Flight, Fright, or Fall Down Quaking We feel powerless in an age of volatility and disruption, of lack of trust in our institutions, and of polarization among those supposed to represent our best interests and not merely their own. Fight or flight has added fright to the equation, but it seems to me there's also the new option of hiding under the bed (fall down quaking). Whining...

SHOW NOTES: ° State of the art robots for pools. ° Found two years ago in a high-end magazine. ° Took a chance. ° Outstanding results. ° Second season, this year, one robot fails. ° Company says to send it back, they'll send a replacement first. ° True to their word, everything is good. ° Chinese company, locally in Texas. ° Two people ask to visit. ° Thought it was a scam. ° Two Chinese people, o...

SHOW NOTES: Covid was a surprise, but not completely unexpected. Financial people were prepared for some "big event." The scientific, medical, and political responses were mixed, politicized, and hurtful. In retrospect, was it necessary to suspend schools and deny kids of years of learning and socialization; to prevent families from assembling for important occasions; to shut down businesses and d...

SHOW NOTES: Why are politicians asking for support without revealing the party they represent? Because they're embarrassed or duplicitous, or both? Why don't they admit to errors their party has made, or they have made? "We shouldn't have supported this" or "I'm sorry I supported that." Why campaign as if fighting an enemy (the other party) instead of supporting their constituency? Why become a la...

SHOW NOTES: There are jobs that many of us would prefer not to have and businesses we'd prefer not to own, but they provide valuable services. Someone has to run funeral parlors, cemeteries, cesspool cleaning, mold removal, and junkyards. Personally, I wouldn't like to pick up garbage, but we need the service or the rats would overwhelm us. Then there are jobs that I can't comprehend doing because...

SHOW NOTES: When I was teaching a graduate course as a "side hustle" for MBA and PhD candidates at the University of Rhode Island, I inherited a student who claimed he had ADHD and the "documentation was coming from health services." He also answered every question in class with a single word, "reengineering." I found out that he had pulled this con with the full-time faculty, and was in his final...

SHOW NOTES: The odds were better for the biggest longshot in the Kentucky Derby. An American has become Pope. It was said that no American could become Pope because the church wouldn't vest its power in someone with a Super Power. I would think, however, that there is no greater Super Power than God, so we shouldn't worry. Many people are pointing out that he spend twenty years in Peru so he's act...

SHOW NOTES: •There was once a Readers Digest staple by this name, still available in summaries. •Here's mine. Keep in mind, when you critique someone who happens to be black, it's 'de rigueur' to announce, "I'm not a racist." Well, I'm announcing to you that I'm not a Trump supporter (and I'm also not a racist). •Years ago we thought about selling our home. Every realtor who showed me "comparable'...