Everyday Excellence

In this episode of Everyday Excellence , host Todd Baldwin interviews Jeremy and Joy Griffin , owners of Griffin Plumbing, Inc. and NuFlow Central Coast. They discuss how they transformed a long-running family plumbing company into a thriving residential service business while building a strong company culture focused on leadership, training, and customer experience. Jeremy and Joy share lessons l...

In this episode of Everyday Excellence , host Todd Baldwin interviews Michael Budd , owner of Budd’s Plumbing, Heating & Cooling. They explore how a family-run trade business evolved from decades in new construction into a modern, service-focused operation built for scalability, trust, and operational efficiency. Michael shares how shifting away from construction allowed the company to focus o...

In this episode of Everyday Excellence , host Todd Baldwin interviews Mehdi Khachani , owner of Sunny Bliss Plumbing and Air. The conversation dives deep into the modern transformation of the HVAC and plumbing industry, highlighting how private equity roll-ups, acquisition-driven growth, and operational scalability are reshaping the trades. Mehdi also breaks down how Sunny Bliss uses data-driven d...

In this episode of Everyday Excellence , host Todd Baldwin interviews Matt Blauch , President and owner of Blauch Brothers, a multi-generational mechanical contracting company specializing in commercial HVAC, plumbing, and industrial construction services. They explore how Blauch Brothers has evolved from a small family plumbing business founded in 1954 into a 145-person organization serving Virgi...

In this episode of Everyday Excellence , host Todd Baldwin interviews Colby Tolbert, owner of Tolbert Garage Door. They explore the foundations of building a successful service-based business in a competitive market, including how Tolbert scaled operations across North Texas by serving both residential and commercial clients while maintaining a strong focus on consistency, customer trust, and oper...

In this episode of Everyday Excellence, host Todd Baldwin interviews Noe Madrigal, owner of A&A Roofing Services. They explore how a relationship-first philosophy became the foundation of a rapidly growing roofing company serving Washington, Oregon, and Idaho. Noe breaks down how a single referral opportunity changed the trajectory of his career and ultimately led him to acquire the business a...

In this episode of Everyday Excellence , host Todd Baldwin interviews Dan Hanson , owner of All By Design KC. They explore the intersection of creativity and technical expertise in landscape design, and how hands-on construction experience directly improves design outcomes. Daniel shares how working in the field—from building patios and retaining walls to understanding real-world site conditions—s...

In this episode of Everyday Excellence , host Todd Baldwin interviews Shane Baldwin, owner of SilverSage ZeroScape InDesign. The conversation explores the evolution of a mission-driven landscaping business specializing in drought-tolerant and water-wise design, and how shifting environmental pressures in the American West are reshaping the industry. Shane shares how the company has grown from a sm...

In this episode of Everyday Excellence, host Todd Baldwin interviews Eric Soles, owner of ITM Landscape, a full-service landscaping and outdoor design company serving the North Atlanta market. They explore how ITM Landscape has built a reputation for transforming residential properties through custom install design and ongoing maintenance services, with a strong focus on creating functional and el...

In this episode of Everyday Excellence, host Todd Baldwin interviews Brad Brown, Vice President of Operations of Southern Classic Landscape. They explore how a service-based business defines and identifies high-quality leads in a competitive landscaping market, and why not all inquiries translate into real opportunities. Brad Brown breaks down the difference between price-driven prospects and well...

In this episode of Everyday Excellence, host Todd Baldwin interviews Kevin Runyon, owner of Custom Creations Landscaping and Lawn. They explore how Kevin built a long-standing landscaping business rooted in craftsmanship, precision, and a hands-on leadership style that prioritizes quality over rapid expansion. Kevin shares how his approach to “quality control” means being involved in nearly every...

In this episode of Everyday Excellence , host Todd Baldwin interviews Denise Steininger, owner of ZebraScapes. They discuss how Denise and her husband built their landscaping business from the ground up during the 2008 economic downturn, starting with nothing more than a minivan, basic equipment, and door-to-door outreach to survive. Denise shares how the company evolved from simple maintenance wo...

In this episode of Everyday Excellence , host Todd Baldwin interviews Chris Cline, owner of Lemus Remodeling Group. They explore Chris’s journey from working his way up in operations to scaling multiple companies into the nine-figure range, and ultimately making the leap to build his own business from the ground up. Chris shares practical insights on the difference between scaling an established c...

In this episode of Everyday Excellence , host Todd Baldwin interviews Peter Van Cleave, owner of Water for Life, a Georgia-based water treatment company serving residential and commercial clients across North and Middle Georgia. They explore how Pete transitioned from a 17-year corporate career in sales at Lever Brothers into entrepreneurship, eventually building a specialized water treatment busi...

In this episode of Everyday Excellence, host Todd Baldwin interviews Steven Hauck, owner of SJ Hauck Construction LLC. They explore the remarkable journey of building a construction company from the ground up, starting with house lifting work after Hurricane Sandy and evolving into a diversified self-performing contractor specializing in demolition, pile driving, shoring, and deep foundation servi...

In this episode of Everyday Excellence , host Todd Baldwin interviews Paul Fuller , owner of Paul’s Lawn and Landscape . Paul shares the story of how he grew his company from mowing lawns as a kid into a full-service landscaping business by focusing on simple but powerful fundamentals like answering the phone, showing up on time, and consistently delivering quality work. He discusses how saying “y...

In this episode of Everyday Excellence , host Todd Baldwin interviews Chris Tiller , owner of Carpet Genie , a Missouri-based low-moisture carpet cleaning and home services business. They explore how the modern service industry has evolved beyond traditional word-of-mouth marketing into a digital-first environment where online presence, Google reviews, and customer trust play a critical role in bu...

In this episode of Everyday Excellence , host Todd Baldwin interviews Mike Harvey , Founder and CEO of The Roof Resource . They discuss how Michael is reshaping the traditional roofing industry through a simplified, technology-driven model designed to empower entrepreneurs and eliminate unnecessary complexity for homeowners. Michael shares how his company created a system that allows individuals t...

In this episode of Everyday Excellence, host Todd Baldwin interviews Karen Crnkovich, President and Owner of DMC Service, Inc. They explore the realities of building and scaling a commercial HVAC and plumbing business, with a deep focus on leadership decisions, business culture, and long-term growth strategy. Karen shares how the company evolved from traditional word-of-mouth and referral-based gr...

In this episode of Everyday Excellence , host Todd Baldwin interviews Matt Lowery , founder of Lowery Fence & Patio . They explore how communication has become one of the most powerful competitive advantages in the construction and home services industry, and why many customer complaints stem not from mistakes, but from silence. Matt shares how his company prioritizes transparency from the ini...

In this episode of Everyday Excellence, host Todd Baldwin interviews Eric Weishaar, owner of Breckenridge Landscape. Eric shares practical insights from building a successful landscape design and construction company, emphasizing the often-overlooked reality that strong sales skills are the foundation of any sustainable business. He explains why many skilled tradespeople struggle when starting the...

In this episode of Everyday Excellence , host Todd Baldwin interviews John Petersen , owner of The Grout Medic of Temple . John shares his journey from serving in the U.S. Air Force and spending 26 years in IT leadership to stepping away from a secure executive career to launch a home services franchise. The conversation explores the realities of early-stage business ownership, including how follo...

In this episode of Everyday Excellence , host Todd Baldwin interviews Nathan Payne, real estate investor and founder of Payneless Flipping . They explore the realities behind modern real estate wholesaling and the systems that help investors move from uncertainty to consistent deal-making. Nathan shares insights from his experience closing hundreds of deals nationwide and explains how his “pre-fli...

In this episode of Everyday Excellence, host Todd Baldwin interviews Bob Logan, President of Plumbline Services. They explore how Plumbline Services evolved from a small residential service provider into one of Colorado’s largest home service companies, delivering plumbing, heating, cooling, electrical, and drain services across the Denver Metro area. Bob shares how strong company culture and clea...

In this episode of Everyday Excellence, host Todd Baldwin interviews Anthony Hamilton , co‑founder of THE Water Heater Company , a Southern California business specializing exclusively in residential water heater installation, repair, and maintenance. They explore the value of niching down in a competitive home services market, how focusing solely on hot water systems enables same‑day service and...