The Shift

In this episode, Trisha reviews five powerful transformation stories to uncover what practitioners can learn about creating conditions for genuine perspective shifts. What if we stopped trying to teach people into transformation and instead learned to cultivate the conditions where change becomes inevitable? Through stories of systemic awakening, identity work, and unexpected wisdom from a 10-year...

In this solo episode, Trisha examines a critical question that every global professional using AI should consider: Are artificial intelligence systems as globally representative as we assume? Drawing on groundbreaking 2010 research about WEIRD (Western, Educated, Industrialised, Rich, Democratic) populations in psychology, she explores whether today's AI models might face similar challenges. Throu...

In this episode, Trisha explores how teams can move beyond cultural stereotypes to build environments where everyone feels valued and understood. What happens when cultural training leaves participants feeling uncomfortable about their own backgrounds? How can we shift from oversimplified country-based assumptions to embracing the complexity that exists within every individual? Sparked by a story...

In this episode, Trisha interviews Amel Derragui, a truly global citizen, business coach, and powerhouse behind The Time is Now and the Cosmopolitan Table. Born in India to Algerian parents and raised across Serbia, Algeria, and Uganda, Amel has built her career helping women create portable businesses while navigating cultures worldwide. What happens when a 14-year-old witnesses racial fights at...

In this episode, Trisha revisits her conversation with Dr. Tanya Finnie, introducing it with context about Tanya's newly released book "From Shadows to Safari." What happens when someone grows up witnessing apartheid's segregation, yet is raised with values that challenge the system around them? How do early experiences of injustice shape a lifelong commitment to bringing people together across cu...

In this solo episode, Trisha explores whether the same cultural intelligence capabilities that help us work across cultures might also be tools for building peace. Drawing from insights at the International Positive Psychology Association World Congress, Trisha examines Peter Singer's concept of expanding our "moral circle" and Barbara Fredrickson's research on positive emotions, sparked by reflec...

In this episode, Trisha interviews Andrew Sykes, author, speaker, and founder of Habits at Work, who brings the science of behavioural change into business performance. Andrew is a lecturer at the Kellogg School of Management, where he helps leaders build trustworthy organisations. Drawing from his powerful personal shift during the 1995 Rugby World Cup in South Africa, Andrew explores how trust i...

In this episode, Trisha interviews Dr. Kristal Walker, Vice President of Employee Wellbeing at Sweetwater and a certified professional in training management. Dr. Kristal shares her remarkable transformation from high school dropout to doctoral graduate, revealing how this journey fundamentally shaped her approach to leadership and creating inclusive environments where people don't have to "code s...

This week, Trisha interviews Jerry Jones, founder of Culture Blend and a learning strategist with over 15 years of experience helping organisations navigate cultural transitions. Jerry brings unique insights from coaching more than a thousand professionals through significant cultural shifts, having lived and worked in China for a decade himself. The conversation reveals Jerry's counterintuitive a...

In this Pride Month episode, Trisha revisits her powerful conversation with Cath Brew, a global LGBTQ+ consultant and shamanic practitioner who brings a unique somatic perspective to cultural intelligence. Cath explores how our bodies often communicate cultural awareness before our minds catch up, offering practical alternatives to traditional mindfulness approaches. The conversation delves into C...

In this episode, Trisha takes listeners back to the fundamentals of Cultural Intelligence (CQ), exploring all four capabilities through the lens of Australia's National Reconciliation Week. After 55 episodes focusing primarily on CQ Strategy, she provides a comprehensive overview of the complete CQ framework: Drive (motivation), Knowledge (understanding), Strategy (metacognition), and Action (beha...

In this episode, Trisha interviews Hanlie van Wyk, a systems thinker, social scientist, and cultural insights advisor whose work spans South Africa, the UK, Singapore, and the United States. They explore Hanlie's concept of "human eco-cultures" viewing organisational cultures as ecosystems that leaders can proactively design rather than simply manage. The conversation delves into how her hate crim...

This week, Trisha continues her exploration of cultural intelligence by introducing the P.A.U.S.E. Process, a practical framework for responding effectively to cultural shift moments. Building on last week's S.H.I.F.T. Signals, Trisha breaks down each step of the P.A.U.S.E. Process. Drawing on insights from previous guests, including neuroscientist Mark Williams, psychologist Monique Toohey, and g...

This week, Trisha Carter, an organisational psychologist, introduces the second series of 'The Shift,' focusing on enhancing cultural intelligence. She revisits the four foundational areas of cultural intelligence: CQ drive, CQ knowledge, CQ strategy, and CQ action, emphasising the metacognitive aspects. Trisha introduces the 'Shift Signals Guide,' a tool to recognise pivotal moments of cultural s...

This week, Trisha explores the importance of cultural intelligence amidst global chaos and uncertainty, encouraging listeners to act with cultural intelligence to preserve humanity and effectiveness during challenging times. Trisha revisits the four areas of cultural intelligence and offers strategies to sustain it, such as recognizing emotional responses, seeking diverse information, practising p...

This week, Trisha Carter chats with Flor Bretón-García, a seasoned expert in navigating cultural complexities within organizations. Flor shares her personal migration journey from Venezuela to the US and Germany, discussing the emotional and professional challenges she overcame. They explore how cultural shifts influence workplace dynamics, the impact of language and accents in the workplace, and...

This week, Trisha Carter, an organisational psychologist and cultural intelligence explorer, chats with Quinton Pretorius, a leading facilitator in cultural intelligence and leadership development from South Africa. They discuss the importance of immersive learning experiences for leaders, the impact of cultural intelligence on leadership, and the ways in which cultural experiences can shift persp...

In this episode, Trisha Carter, an organizational psychologist and expert in cultural intelligence, is joined by return guest Sarah Black, founder of Athru Communications with extensive experience in communication and PR. The discussion revolves around the four capabilities of cultural intelligence—CQ Drive, CQ Knowledge, CQ Strategy, and CQ Action—and how they apply to working with AI. The conver...

In this episode, Trisha reflects on conversations with past guests, such as Dr. Michelle McQuaid, Reverend Dr. Gary Mason, and Tanya Finney. Trisha highlights the power of storytelling, intentional cultural reflection, and small, consistent actions in fostering cultural awareness and understanding. These insights demonstrate that meaningful change requires patience and the creation of spaces for a...

This week Trisha outlines her goals for 2025, with a focus on cultural intelligence (CQ). She discusses her plan to deepen her reflection practice through regular journaling and explores the intersection of CQ and artificial intelligence, including the potential benefits and risks. Trisha also shares her personal joy of becoming a grandmother. She encourages listeners to set their own CQ goals, wh...

With Trisha working with Papua New Guinea expatriates this week we wanted to revisit her interview with Grace Boker Mungkaje. Grace Boker Mungkaje a Forensic Auditor from Papua New Guinea. Grace speaks about growing up as a Third Culture Kid (TCK) in the USA, returning to PNG and making cultural shifts as she was selected for opportunities and scholarships around the world. Her awareness of the ne...

This week, Trisha reflects on her recent experiences in the USA, including attending the CQ Fellows Retreat. She explores cultural intelligence (CQ) focusing on metacognitive aspects, reflecting on her learning from experts like Cal Newport, Chris Argyris, and Dr. Darryl L. Washington. She also shares her observations about empathy and small cultural adaptations from her current travels around the...

In this episode, Trisha Carter, an organizational psychologist and expert in cultural intelligence, speaks with Tanya Finnie, Founder of Redhead Communications. They discuss key aspects of cultural intelligence, Tanya's multicultural experiences, and how these have shaped her professional journey. Tanya shares insights on the importance of bridging cultural divides, her experiences growing up in a...

In this episode, Trisha, an organizational psychologist, and cultural intelligence expert explores key themes in conflict transformation. This is the second part of a moving discussion diving into the shifts that need to happen in individual hearts and minds to build communities and societies towards peace. Trisha’s guest the Rev. Dr. Gary Mason, has over 30 years’ experience in peace-building in...

In this episode, Trisha, an organizational psychologist, explores key themes in conflict transformation. Joined by Rev. Dr. Gary Mason, who has over 30 years experience in peace-building in Belfast, they delve into appreciating diverse cultures and the impact of different narratives on societies - crowd psychology. The discussion highlights linguistic violence and historical contexts affecting peo...