The RMD Podcast

In this special fiftieth episode of RMD, we feature interviews with several attendees of the NRMLA Annual Meeting and Expo recorded on-site during the event. Listen to perspectives on the conference and the state of the industry from people including FHA Commissioner Julia Gordon, Ginnie Mae President Alanna McCargo and HUD Deputy Assistant Secretary for Housing Counseling David Berenbaum, as well...

This month, the RMD Podcast welcomes Garrett Duffy, a loan originator at Norcom Mortgage who found himself taking an unusual path into the reverse mortgage industry from an initial career in music. After charting his path, Duffy explores his perspective as a new reverse mortgage professional, sharing what he likes most about the business and what he's found to be best practices for engaging referr...

This month, the RMD Podcast welcomes Eddie Herda, newly-appointed VP, creative director and brand strategy at loanDepot. Herda and EMD Editor Chris Clow discuss the realities of reverse mortgage marketing and the work he has done to bring the product and industry more attention from consumers and financial professionals. Listen in about Herda's work creating high-profile reverse mortgage advertisi...

With the lender aiming to make a bigger splash in reverse, this month's RMD Podcast guest is loanDepot's Chief Marketing Officer Alec Hanson! Over the course of a wide-ranging discussion, Hanson and host Chris Clow discuss the realities of marketing the reverse mortgage product, the most effective methods for doing so, and what makes the reverse mortgage category an attractive one for the company...

Reverse mortgage education continues to be a major industry priority, but why hasn’t the needle moved more over the past few years? This is one question that is raised on the latest episode featuring Lorraine Geraci, a professional coach and longtime reverse mortgage industry trainer and educator. In the discussion featured on this edition of The RMD Podcast, she describes how she got into the rev...

The reverse mortgage industry has to deal with several similar business realities as the forward side — including quality control and risk management — but also comes with its own unique realities. These are some of the observations of Kristin Broadley, who recently attended a reverse mortgage industry conference on behalf of her company QC Ally. Having spent 20 years at forward leader Rocket Mort...

How far behind is the reverse mortgage industry when it comes to incorporating new technological processes into the space? To find out, this episode of The RMD Podcast sits down with Fairway Independent Mortgage Corp.'s VP of Reverse Marketing and Technology Tom Evans! A longtime industry veteran, Evans has been working diligently to identify ways that the industry and his company can improve the...

In this episode of The RMD Podcast, Editor Chris Clow is joined by Jason Parker, a Certified Financial Planner and reverse mortgage loan originator, to discuss his path from planner to reverse mortgage professional and how his previous experience informs working with senior clients seeking to convert their home's equity. We also discuss the hurdles facing greater collaborations between planners an...

In this episode of The RMD Podcast, Editor Chris Clow welcomes loanDepot's National Retail Reverse Sales Manager Lisa Moriello to discuss how she found and learned to love the reverse mortgage industry, what originators should most keep in mind about growing the business during a tough time and perspectives she has on growth that aren't always embraced by her industry colleagues! Enjoy the episode...

In this episode of The RMD Podcast, Editor Chris Clow welcomes Ennkar’s Co-Founder and Branch Manager Omar Ennabe to discuss how his lending business is adjusting to the very active and turbulent lending environment we’ve seen so far in 2023. From a major shakeup at the industry’s leading lenders to the rate environment and ongoing need for education, Omar leaves no stone unturned! Enjoy the episo...

In this episode of The RMD Podcast, Editor Chris Clow is joined by reverse mortgage industry educator and trainer Craig Barnes to talk about the realities of selling reverse mortgages in 2023. An industry veteran formerly from RMF, Barnes discusses how the reverse mortgage product can be positioned for senior clients, as well as an assessment of how well the industry has been doing in connecting w...

In this episode of The RMD Podcast, Editor Chris Clow welcomes industry educator Dan Hultquist to discuss the latest edition of his reverse mortgage informational guide Understanding Reverse, as well as the rollercoaster of a year that the industry has been through in 2022. We also discuss how consolidation and a new lending limit could impact the business in 2023, and how professionals should be...

In this episode of The RMD Podcast, Editor Chris Clow welcomes Celink’s SVP of Client Satisfaction Gail Balettie to talk about the importance of reverse mortgage servicing, what loan originators and other industry stakeholders need to know about it, and how she found herself in a reverse mortgage career. Enjoy the episode! The RMD Podcast speaks with reverse mortgage business leaders, professional...

In this episode of The RMD Podcast, Editor Chris Clow welcomes Longbridge Financial’s Chief Marketing and Revenue Officer Melissa Macerato to discuss her journey into the reverse mortgage business, the current business challenges and realities impacting the mortgage industry at-large, and what it takes to succeed on the reverse mortgage landscape for the long-term. This episode is sponsored by the...

In this episode of The RMD Podcast, Editor Chris Clow welcomes back Norcom Mortgage’s SVP of Reverse Lending John Luddy. In this discussion, Luddy describes how the current climate of reverse mortgage industry challenges — with the inflation challenges of today arriving on the heels of the challenges wrought by the COVID-19 pandemic — have helped to exemplify why the reverse mortgage product and i...

In this episode of The RMD Podcast, Editor Chris Clow sits down with Simple Reverse Lending’s Western Sales Manager Jarred Talmadge. Jarred discusses some of the marketing angles he has explored as a reverse mortgage professional, with his time as an originator helping to inform his approaches to promotion through local media appearances, and how the COVID-19 pandemic turned him into a now two-tim...

In this episode of The RMD Podcast, Editor Chris Clow sits down with Premier Reverse Closings (PRC) Senior Sales Executive Angel Booth. Angel talks about her atypical path into the reverse mortgage industry, what helps to keep her and other professionals engaged in this line of work for the long haul, and what the closing side is seeing in terms of opportunities and challenges in today’s reverse m...

In this episode of The RMD Podcast, Editor Chris Clow sits down with reverse mortgage industry veteran and marketing expert Wendy Peel of BlackFin Group to discuss the current dynamics at play in the broader business, the need for expanded product education efforts and how she found a place for herself in the reverse mortgage profession. Beginning in marketing, Peel now serves as an industry advoc...

In this episode of The RMD Podcast, Editor Chris Clow sits down with the newly-appointed reverse mortgage division leaders at Open Mortgage — Patty Wills and Charith Rodrigo — to discuss how they plan on taking advantage of the new dedication the company has for the reverse mortgage product, and what their plans are to realize those new reverse mortgage ambitions. The RMD Podcast speaks with rever...

In this episode of The RMD Podcast, Editor Chris Clow sits down with reverse mortgage professional Laurie MacNaughton to discuss all of the ways the reverse mortgage industry has changed since the onset of the COVID-19 pandemic. By combing over her business records from the last couple of years, MacNaughton shares insights, anecdotes and potentially useful tips for her peers to track all of the wa...

In this episode of The RMD Podcast, RMD Editor Chris Clow sits down with Sarah Bolling Mancini, staff attorney for the National Consumer Law Center (NCLC) to talk about her work on behalf of reverse mortgage borrowers. Mancini is a reverse mortgage subject matter expert who has even been called to testify before a U.S. House of Representatives subcommittee on the topic of the Home Equity Conversio...

In this episode of The RMD Podcast, Editor Chris Clow sits down with Dr. Wade Pfau, professor of retirement income at the American College of Financial Services and founder of RetirementResearcher.com, to discuss the new edition of his book on the topic of reverse mortgages. Now in its third edition, the book “Reverse Mortgages: How to Use Reverse Mortgages to Secure Your Retirement” makes a serie...

In this episode of The RMD Podcast, Editor Chris Clow takes a look back at the 10 most-read stories on the site in 2021, providing commentary and insight into the publication's reporting process and a look at why certain stories appeared to resonate so much with RMD's audience. The show will be back to its regular format in February, but please enjoy this look back at the biggest reverse mortgage...

Reverse mortgage professionals are often confronted with a great deal of change that seems to come from all sides. Whether it’s in new regulations handed down by the federal government, new products or services introduced by lenders, or the interaction that can come from an advertising campaign, change is a constant. One other change that can sometimes be overlooked is the evolving attitudes of se...

The reverse mortgage product is prone to a great deal of misunderstanding with the general public according to most industry observers, which has directly led to initiatives at leading industry companies that are focused on product education. However, one industry participant has a new opportunity to change reverse mortgage perceptions, this time at the government arm which oversees the Federal Ho...