The Raving Patients Podcast

Ever wished you could use dental software to effortlessly showcase the potential of a dazzling smile to your patients? Most patients visit the dentist for regular check-ups, cleanings, and other issues, leaving cosmetic procedures as the last priority. Therefore, dentists often hesitate to offer cosmetic procedures or simply are too busy or short-staffed to go through the process.  Even though one...

Have you ever wondered why your dental practice isn't getting more customers? Dental marketing is the answer! Many dental practices leave marketing on the back burner in their list of priorities, and I get it. Marketing takes a lot of effort and expertise, and let's face it, it's not taught at dental school.  I've seen many dentists do their best with what they've got, but this often results in cl...

Are you a dentist looking for a competitive edge in the world of Invisalign? Becoming an Invisalign Diamond Provider is what every dentist practicing Invisalign could hope for, but it's not easy to achieve!  Today, I've brought on a special guest to show you how — Michael Wollock. Michael is an industry leader, recognized multiple times as one of the top Invisalign dentists in the country. He's th...

Ever caught yourself doing more dental practice management instead of actual dental work? You're not alone!  It's all too common to see doctors stressing over office work instead of tending to their patients. However, running a dental practice is a huge responsibility, so it's understandable to find dentists getting involved in the day-to-day affairs.  Effective dental practice management involves...

As business owners and entrepreneurs, we dentists have an obligation towards society to do good for those less fortunate. And if you're looking to grow your clinic while also donating to charity and helping your community, cause-related marketing is the way to go. Cause-related marketing can be a mutually beneficial collaboration between your clinic and a nonprofit where you promote their cause an...

Did you know? Doctors are the worst investors on the planet. I know, this is a pretty serious claim, and yet, through all my years of being a dentist and knowing other doctors, I see how so many of us work too much, live too little, and don't take advantage of what we're given.  You see, being a bad investor isn't just about money. It's about time as well.  Many of us (like every single person on...

Growing your practice is not always easy, but with the right tools, anything is possible. And there is no tool more efficient at getting you new patients than video. More specifically, video testimonials. You see, most prospective patients don't know much about dentistry. They don't want to read long, technical blogs on your website or look at stock photos of dentists doing their job. What they wa...

Growing your practice and keeping your team motivated and dedicated takes a lot of work and effort.  Having the right vision, working with the right people, and most importantly, basing your practice management on the right pillars is what's going to ensure practice success. Someone who knows a lot about this subject is none other than this week's guest on the podcast (and a dear friend of mine),...

If there is one area dentists should never save money on, it's staff. If your staff is great at what they do, then your patients are happy. And if your patients are happy, then your dental practice will flourish. And yet, so many dentists make the mistake of cutting costs on staff because they want to lower their overhead costs. This strategy never has good long-term results. Sure, in the short te...

Believe it or not, traditional dental marketing doesn't attract new patients not because marketing doesn't work but because your strategy doesn't accurately represent your practice. When a patient lands on a templated website with stock photography and clunky design, they have nothing to connect with and they leave. This is why your marketing strategy can make or break your dental practice and hav...

There are a number of reasons why prospective patients would want to have a preliminary consultation before they fully commit to a dental clinic. Some people can have special needs, some patients have anxiety, others might be parents looking for a new dentist for their child, and some could be speciality care seekers with very specific needs. All to say, not all patients will walk through your doo...

The secret to a successful dental practice? It's not a genius hygienist or expensive treatments or even the best dentist in the area. The secret is simple: Team engagement. If your team members are engaged with the work you're doing and come every single day to the office motivated to do great work, then your dental clinic will thrive. But to build great team engagement, you first have to build a...

For many years now, I've been talking about how PPO write-offs should be a marketing expense.  After all, if you truly look at your numbers, you'll notice that you waste a lot of money on PPO write-offs.  As business owners, we should be trying to maximize our profits and minimize our expenses, not the opposite, which is why today, I discuss how you can replace your PPO plan with… Google! Yes, you...

As dentists, we are more likely to spend our time working on the best way to deal with periodontal disease than working on our finances. And yet, that is a big mistake. Yes, we haven't studied finances and we're not trained for all the difficult parts of accounting, but keeping an eye on the financial situation of your dental clinic is a must if you want to make maximum profit. Lucky for you, you...

The average dentist tends to lack the comprehensive skill set required to excel as a proficient businessperson. Luckily in the dental world, we can still make a decent living even when not running a practice optimally. However, this shouldn't be the case. My guest today, Dr. Addison Killeen, is a successful dentist and entrepreneur based in Lincoln, Nebraska, who shares his expertise in dental pra...

If you're a dentist, the last thing you'd want is to waste precious time navigating through numerous platforms. Luckily, our special guest for today recognized this significant gap within the dental industry. With an impressive IT background, having worked with industry giants like Facebook, Jonathan Rat took it upon himself to revolutionize dental platforms through a comprehensive cloud-based sys...

It's 2023, and people everywhere are predicting a recession that might be as bad as the last one. So, as dentists and business owners, we need to learn how to navigate this economic uncertainty so we don't get caught in the middle of it with no survival plans. Lucky for you, you've already taken the first step: You recognized that our economic climate is changing daily and you know there are thing...

Dental aligners have become more and more popular in the last decade. Many work much faster than braces and offer the exact same results. However, believe it or not, not all aligners are made equal. In fact, contrary to what corporate raiders would like you to think, aligners in orthodontics can be different from what the general population believes they are.   To discuss this in more depth, I've...

Here in the Raving Patients Podcast, we don't always just focus on dental clinics. We also care about our overall health. You see, our bodies are made of a number of different systems that are all interconnected in different ways. And one thing going wrong in one organ can end up causing a number of other health issues that, at first sight, look completely unrelated. And yet, the more you learn ab...

Economic forces are making more and more dental practices face the reality of their relationship with dental insurance.  And as they do, most are trying to make a decision without asking the right questions.  However, in order to decide whether or not you should be insurance-free, you have to ask the right strategic questions first. The answers to those questions could lead you to making one of th...

What if I told you you could double your dental practice's case acceptance, and all you have to do is use virtual consults? If you've never thought about doing that, then this episode is for you, because in it, I'll be discussing this with an expert! His name is Michael Anderson and he is the co-founder of Your Virtual Consult, a platform that connects prospective patients with dentists. As most o...

Many of us dentists completely disregard the use of dental warranties or even how good of an addition they can be to our dental practices. But today, I'm here to change that. Dental warranties can be part of a strong marketing strategy. They're a great way to attract new patients and give your practice the competitive edge it needs to thrive and flourish. However, I won't be alone in talking about...

For most dentists, local SEO and Google Business Profiles drive a significant percentage of new patients.  After all, think about it: The first thing we do when we want to go to a new doctor or try a new restaurant is… search for them on Google! Having a good online presence through Google Business profiles and using local SEO best practices is a great way to attract more patients. No one knows th...

Did you know that your dental practice could grow, and even thrive, without a dental hygienist or a big staff?   Yes, believe it or not, you don't need a big team for your dental clinic to be a success. If you don't believe me, then I'm sure this week's guest will be able to convince you. After all, he's been running his practice without a big team for forever, and it is a hundred percent thriving...

Did you know that a lack of quality sleep could greatly affect your life? On average, a person will spend a third of their life sleeping. So, making sure that that significant amount of time is used effectively is crucial for our health and wellbeing. Poor sleep can lead to an array of health issues, from ADHD to snoring to bed wetting in children and more. So, what can you do to make sure you sle...