The Extra Seat

In this episode of The Extra Seat , we explore the designer’s mindset and how it shapes the way we approach highly complex, “wicked” problems through design thinking. At its core, the designer’s mindset embraces empathy, curiosity, and a willingness to reframe challenges rather than rush to solutions. We’ll unpack how this mindset encourages experimentation, iteration, and resilience in the face o...

In this episode of The Extra Seat , we break down the design thinking process —a human-centered approach to solving complex problems. We’ll walk through each stage, from engaging with users and defining the challenge, to exploring creative ideas, expanding prototypes, and executing real-world tests. Along the way, we’ll share examples of how global companies have used design thinking to reinvent c...