Team Guru Podcast

Mark Carter is an expert in human behavior. As such, he believes that all our lives can be enriched by understanding our own values

For generations, commerce has been shaped by a guiding principle: “the customer is always right.” Today, difficult customer interactions are seeing a recent spike for a variety of reasons. In a service industry facing the new reality of our times, maintaining a positive environment by managing customer behavior is a focal point. Against this backdrop, Monique Richardson wrote “Managing Difficult C...

151 - Make your business a "Wise Enterprise" | Ft. Arash Arabi by Team Guru: Leadership, Team Development, Professional Development, Organisational Development

Social media intelligence is quickly being recognized as the lucrative skill set that it can be in today’s world, and few understand the potential of a platform like Nicola Moras. A social media advisor by trade, Moras has delivered impactful insights for her global base of clients, helping them connect with people and profits. On today’s episode of the Team Guru Podcast, Moras sits down to discus...

More than most, celebrated keynote speaker Penny Locaso understands the complexity of being human in today’s world. Her book, “Hacking Happiness” offers a compelling new view on what it means to be fulfilled both in professional and personal pursuits. Instead of viewing happiness as a by-product of events, Locaso’s work suggests that happiness is something to be sought and seized. To do this, we m...

Zoë Routh has dedicated her career to the theory of leadership, but recent events have honed her perspectives into a daily practice. With her new book “People Stuff,” she aims to peer past easily identified personality problems to address the root of organizational issues.

SHOW NOTES: In his last conversation on the Team Guru Podcast, Dermot Crowley discussed how a greater grasp of friction and flow could optimize organizational output. Of course, the world around us has undergone seismic shifts in the months since. And Crowley has responded to his latest professional challenges with aplomb and inspiration. Today, he returns to discuss the mixed blessing of urgency...

SHOW NOTES: http://www.teams.guru/podcast/144-reimagine-change-awaken-your-creative-brilliance-ft-ciara-lancaster/ Ciara Lancaster has made a career of navigating uncomfortable spaces. In a sense, the "Change Fatigue and Resilience Specialist" has been preparing for a crisis like the one we face for years. Her new book, Reimagine Change speaks to the necessity of new and inspired solutions to thes...

Sometimes we flood our minds with unhealthy “should have’s” and “what if’s.” Knowing how to let go of those thoughts will make us at peace with ourselves and others. For this Podcast, we have invited the inspirational author Georgia Murch for a second interview in our show. In her previous appearance, we talked about the fundamentals of organizational culture. Today, we had a very healthy conversa...

Coming back for this another podcast is Dr. Jenny Brockis, who previously shared her valuable insights with us three years ago about the secrets to having a healthy brain. Now, she is back to help us develop a mind that thrives amidst the negativity surrounding us.

FULL SHOW NOTES: http://www.teams.guru/podcast/141-quick-dirty-solution-staying-ahead-technology-curve/ David Banger took a long circuitous route to the pinnacle of the tech world. He never expected to find himself back in the Southern Hemisphere. But after a stint abroad, he returned to his native Australia - the culmination of a strange journey that somehow led right back to where he started. He...

We are a species of problem-solvers. Suzanne Laidlaw embodies this idea more than most. Placed into a seemingly impossible position, she was able to turn her personal tragedy into the spark of evolution, transforming her life as well as the lives of others. For this author and entrepreneur, our most valuable resources are the people that mold our lives and experiences we endure. In today´s convers...

www. Teams. Guru Facebook.com/Teams. Guru Show notes: http://www.teams.guru/podcast/140-practical-guide-sort-sht-ft-gary-waldon/ ___________ Despite the coarse language on the cover, Gary Waldon´s ¨Sort Your Shit Out'' I s a serious read. It challenges us to consider the world from the viewpoint of a child. The book is Waldon’s description of the human socialization process. He draws parallels bet...

SHOW NOTES: http://www.teams.guru/podcast/139-3-things-improve-communication-inside-team-ft-shelley-flett/ In this episode we’re going to talk really directly about the challenges of being a good leader. It’s easy to listen to a podcast where we talk about the concepts of leadership - communicating, developing great relationships and all that stuff. But our actual working environments can create b...

Myths abound on the concept of creativity. Far from being a skill afforded to a chosen few, creativity is an innate human attribute that expresses itself in countless ways. Indeed, it has frequently served our species as a survival skill. Mykel Dixon works to help people recognize this reality and discover what makes them uniquely suited to contribute...in his words, ¨find their magic.¨ Unlocking...

A quick study of the self-help section at your local bookstore will reveal that vague guidance and banal platitudes have dominated team leadership literature in recent years. Fiona Robinson aims to pour concrete ideas around the concept of culture with her new book The Rules of Belonging. She strips away the pretentiousness and offers perspective on how ¨monkeys in shoes” somehow manage to navigat...

Jaquie Scammell has spent years studying the science of connecting with customers. Her new book ¨Service Habits¨ works to crack the code of excellent customer service as well as demonstrating its value to organizations of all types.

The ability to build and coordinate an effective remote workforce will only increase in importance as our new world continues to take shape. Alison Hill made her name writing and editing, but as the remote work legacy unfolds, she is now working to establish a legacy in virtual team building. In her return to the Team Guru Podcast, she shares some of her winning insights on steering a ship through...

Casey MacKinlay is rarely found on the path of least resistance. After taking up the male dominated-field of bricklaying in her teenage years, MacKinlay was forced to balance her career with the added challenge of becoming a single mother. She rose to the challenge in fearless fashion, with her entrepreneurial drive empowering this indefatigable individual to transcend her circumstances. In this e...

Executive Coach Dr. Karen Morley´s second appearance on the Team Guru podcast expands on the compelling themes that made the first required listening. She is the perfect listen for team leaders seeking to maximize their resources by emphasizing inclusion. Her latest book ¨Beat Gender Bias¨ highlights less obvious workplace dynamics that can prevent otherwise capable women from flourishing in the o...

You are about to hear from a really cool young lady. In a world where we often feel overwhelmed, Kaley Chu set a remarkable goal. She decided to have lunch with 100 strangers in just one year! As a raving introvert that makes me tired just to write those words. But Kaley actually did it. Why’d she do it? What did she learn about herself in the process? Who was her favorite? I just have so many que...

This episode is brilliant. Literally. It’s all about you about being brilliant. This time we're joined once again by Janine Garner. Way back in episode 55 we chatted about creating a network that works for you. In this one, Janine gives us some wonderful insight into what it takes to lead a life of brilliance. It’s a practical guide on how to lead a successful, fulfilling life. www.teams.guru face...

Is your workplace culture insane? It’s a strong questions but for those of you that answered with an unqualified “YES!” we’re here to help. A toxic workplace culture is one that hurts the people involved and the business itself. Workplace culture is incredibly important. It sustains both the productivity and the profitability of the people who are a part of it. Great workplace cultures can be ener...

Bad Bosses. We’ve all had them. Some of us work for one now. So what can you do about it? That’s the question my guest this week wanted to answer. Michelle Gibbings draws upon decades of experience in corporate leadership to provide a practical transformation guide. www.teams.guru www.facebook.com/teams.guru

You've heard it said a million times. People are good at talking but very few of us are good listeners. That's about to change. My guest this week is Oscar Trimboli, the Jedi master of listening. Oscar Trimboli is on a quest to create 100 million Deep Listeners in the world. He is an author, Host of an Apple Award winning podcast and a sought-after keynote speaker.