SPA HIVE

Having successfully assembled our exceptional team and completed our hiring process, our journey is far from over. In today's episode, we delve into the crucial distinction between delegating accountability and responsibility. We explore what it truly means to be a leader for your team, emphasizing the importance of ongoing coaching and guidance, all with the ultimate goal of fostering their succe...

In this podcast, Julie Pankey brings her unique, unscripted approach to the exciting world of interviewing and hiring.  Julie believes in the power of genuine conversations during interviews, making them more like friendly chats. So, let's dive into her top three favorite interview questions: "What sparked your interest in our spa?" - This question is all about discovering how much an applicant kn...

Don't make another hiring MISTAKE! In this episode you will learn about:  1. The 80/20 Rule.  2. Julie's hiring system - with step-by-step processes to minimize your hiring mistakes. 3. The "waiting" hack to live by.  4. How to use your company culture to hire GREAT. Could you use more business resources from me and my trusted SpaHive Community? Join us for free at   https://www.facebook.com/group...

In this episode, we dive deep into the art of delegation and why it's a crucial skill for anyone looking to achieve their goals efficiently and effectively. We explore the importance of setting up a team that can support you, whether they're in-person or remote, and how delegation can lead to personal and professional growth. Could you use more business resources from me and my trusted SpaHive Com...

In this episode, we'll dive deep into the art of time management and reveal how you can choreograph your time like a pro. It's not just about professional work; we'll also show you how to apply these principles to your personal life. Here's your homework for this week: First things first, take a moment to review your calendar. Make sure everything is in order and up to date. Then, grab your trusty...

What keeps you so busy? Are your priorities in line with your daily to-do list?  Here are two things I KNOW:  Face #1 - Overtired, undernourished humans... don't do the best work  Fact #2 - You do not have to answer a text or email as soon as it comes in!  Need a daily planner template? Download my go-to resource my priority chart  here !   Could you use more business resources from me and my trus...

Learn to price your services and your products to add VALUE. Say Yes, to charging what YOU feel you are WORTH.  Say No, to giving away the house  Say No, to letting others devalue YOU or YOUR business   Could you use more business resources from me and my trusted SpaHive Community? Join us for free at   https://www.facebook.com/groups/TheSpaHive/ SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagra...

Discover my secrets to success when it comes to building a loyal team! In this podcast we are going to be answer the following; How do I get my team to care? How do I get my team to care more about themselves? How do I get my team to sell retail? How do I get my team to rebook services? How do I get my team to be invested in the success of my business? It's not magic... It's the foundation!  Could...

My First Secret to Success - {AMAZING} Vendor Partnerships  What does a successful vendor partnership look like? The do's, don'ts, and nonnegotiables of finding your next vendor partner.   PLUS How to be successful in creating treatment menus.   How to sell more retail   It all starts with the vendor partners YOU choose!   Could you use more business resources from me and my trusted SpaHive Commun...

How to sell anything to anyone.  What's the secret sauce to sales?! Relationships!  In this episode, you will hear about "out of the box" ways to create brand advocates.    Could you use more business resources from me and my trusted SpaHive Community? Join us for free at   https://www.facebook.com/groups/TheSpaHive/ SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey Looking to take...

Risks and rewards are two facts of life. But Risks especially in business aren’t taken lightly. Take the stress out of risks and consider the following:  How do we decide the risk is worth taking?  Does it affect your family lively hood?  What does your gut say?  What to do when your gut can't decide? Could you use more business resources from me and my trusted SpaHive Community? Join us for free...

 Is it a B*itch session or is it a necessity? I am here to take out the guesswork of one-on-ones. When you should conduct them?   Pro Tips to make them successful. How to troubleshoot them. Need a FREE one-on-one template? Email me at julie@jmpankey.com and I am happy to share it with you!     Could you use more business resources from me and my trusted SpaHive Community? Join us for free at   htt...

Asking for Help.  The things I DON'T do. I am talking to you about DELEGATION. Why do we do it all? As business owners we have the tedious to say "I'll just do it myself"... but let's STOP that.  After this episode reflect on these questions:  What do you love to do?  What do you hate to do?  Who can help you?   Could you use more business resources from me and my trusted SpaHive Community? Join u...

You are the guru of your business! In this episode, I share my thoughts on high-priced coaching and consulting plans.  Trust me I have been there, and signed up for a few… Learn from my mistakes!    We will talk about:  Never feeling ‘icky” with a business decision. Should you or should you not hire a coach? Alternatives to high priced “pie in the sky” options.   Could you use more business resour...

In this episode, I stress the importance of never missing a pajama party, The awkwardness of meeting new people, and the secret sauce to getting a callback! People often ask me what is my secret to success… well I have MANY.  But in this episode, I am talking about building long-lasting relationships to not only find "your village" but also launch you success.    Looking for an event to attend? Ch...

In this episode, I introduce you to my never fail five-step method to handle any unexpected challenge! Think of it as your guide not to lose “it” completely when things go sideways.     We will talk about:  Five-Step Method to handling challenges. Why Transparency always wins! Being a planner but still handling unexcepted challenges like a pro.     Could you use more business resources from me and...

In this episode I admit I’m wrong… sometimes I am. And that's OKAY! I am going to introduce you to my friend Elizabeth, and her knowledge she shared with me that I hold close to my heart. I am also going to challenge you to unblock the pathway to your goals.  What is stopping you, and WHY!    Could you use more business resources from me and my trusted SpaHive Community? Join us for free at   http...

Vanity metrics are great, and followers and reshares can feel good... But it doesn't always equate to sales $. In this sneak peek into the SpaHive VIP program, I will share with you my marketing secret weapon!    In this episode I discuss:  -The quickest and easiest way to market to your audience -Why this method WINS everytime -How to implement a marketing strategy that WORKS   Could you use more...

 I challenge you to think about your mindset. I want you to make a plan on how you're going to protect your mindset and how you're going to have the mindset of a successful entrepreneur. What are three measures you will put in place to protect your mind and open it to growth?    In this episode I discuss:  Protecting your mindset Creating a schedule that works for  YOU  How to say NO      Could yo...

Goals are pointless unless you great a system in place to achieve them. Snag my FREE Goal Planning Workbook - https://drive.google.com/file/d/1NL3152y0169uCsrz_qKCImdzsfQMYdwu/view?usp=sharing   Could you use more business resources from me and my trusted SpaHive Community? Join us for free at  https://www.facebook.com/groups/TheSpaHive/   SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/j...

What sets your spa apart? Why do people come to your spa? Why are you different? How does your spa make your guests feel? What is the vision and mission of your spa? I challenge you to sit down and answer these questions today!    Could you use more business resources from me and my trusted SpaHive Community? Join us for free.   SPAHIVE COMMUNITY - SPA GROWTH SUPPORT COMMUNITY:   https://www.faceb...

We're Back! The SpaHive is back! Podcasts are flowing, the VIP program is booming, and our in-person events are filling up! Find out where we have been, and the magic we have been creating (or not creating)... Are you ready to jumpstart your passion for your spa and wellness business? We are here to help and share in your journey!   Could you use more business resources from me and my trusted SpaH...

It is almost unbelievable, but we are sailing our way straight into Q3. That's right, July is right around the corner. Are you ready? How do you know if you are ready? This is how I know...if I have a healthy dose of excitement combined with a healthy dose of fear, I know I am doing something right. If when I put my head on the pillow at night and sleep soundly most nights, I know I am doing somet...

The pandemic can no longer be used as an excuse for bad service. Staffing challenges are a reality in this new world, I get it, but you cannot make excuses for an underwhelming experience at your spa or business any longer. You must learn to adapt, automate services, stagger in a way that works for making money and providing the very best service your clients expect and deserve. Let me give you an...

In this weeks All The Buzz, Julie sits down with long time friend and spa industry veteran Kayla Childress. In The SpaHive our discussions usually revolve around spa operations and inspirations. In this episode, we dive into the world of spa vendor partners and the things that have them up at night in a pandemic world. The conversation dives into the struggles of our vendor partners right now, how...