Point of Sale

Grace updates us on autonomous delivery company Gatik and its outlook for 2022. She also discusses the problems with AI and robotics deployment with SVT Robotics’ co-founder and CEO A.K. Schultz, who discusses the importance of multi-robot orchestration and its growing market. Follow Point of Sale on Apple Podcasts Follow Point of Sale on Spotify More FreightWaves Podcasts Learn more about your ad...

On this episode, Grace looks into Bed Bath and Beyond's recent earnings miss and invites Greg Braun, CRO of C3 Solutions to discuss ways that retailers are trying to eliminate dwell time at warehouses and simple solutions to better manage your docks. Follow Point of Sale on Apple Podcasts Follow Point of Sale on Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.f...

Grace reviews interesting retailer trends from last year and what she hopes to see in 2022. She also welcomes FreightWaves’ 3PL expert Mary O'Connell to discuss ways brokers can service retailers and best practices to avoid issues with their shipments. Follow Point of Sale on Apple Podcasts Follow Point of Sale on Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone...

Grace Sharkey discusses the past week’s retail events, from JC Penney partnering with DoorDash to a new, last mile FreightTech company she recently interviewed. She also welcomes Shabsie Levy, founder and CEO of Shifl to discuss his meeting with the White House and the port advice he gave our nation’s leaders. Follow Point of Sale on Apple Podcasts Follow Point of Sale on Spotify More FreightWaves...

On this episode, Grace is joined by ArcBest’s vice president of customer experience and marketing Lori Brooks to discuss how the company has built a “customer obsessed” culture to help retailers become agile in 2021. She shares best practices and examples of how her team has helped customers keep up with unprecedented demand during this year’s supply chain crisis. Follow Point of Sale on Apple Pod...

Grace dives into recent retail headlines before introducing a new robotics software company called SVT Robotics. She will explain how SVT aims to become the “USB of robotics” by explaining the impact of inventing the USB, how it made computing technology more deployable and how SVT sees the robotics industry lacking in the tools needed for mass robot deployment in warehouses today. Follow Point of...

Over the past year, retailers have become incredibly creative in addressing their supply chain issues. Unfortunately, a better procurement process, new capacity providers and automation can only go so far as many of these retailers are seeing unprecedented growth pushing their supply chain operations to its limits. In order to get a step closer to their distribution operations, many large retailer...

Sr. Retail Analyst Andrew Cox is joined by respected e-commerce expert Brittain Ladd to discuss the rapid changes occurring in the grocery supply chain. From online ordering, to micro fulfillment, same-day and same-hour rapid delivery, there’s structural shifts playing out. Join us to learn about robotics, gig economy couriers, various MFC models, and the future of grocery retail. Follow Point of...

Sr. Retail Analyst Andrew Cox is excited to bring STORD Co-founder and CEO Sean Henry along for his FreightWavesTV debut. Sean and his team are growing like garden weeds helping bring brands, warehouses, and logistics operations together and to the cloud. STORD recently charted #42 on the Inc. 5000 Fastest Growing Companies list, and #2 in the logistics segment.  Follow Point of Sale on Apple Podc...

Sr. Retail Analyst Andrew Cox is joined by John Esborn, Head of Global Expansion Strategy for eCommerce Ocean Supply Chain at Wayfair to discuss what makes Wayfair’s supply chain differentiated. Wayfair has rapidly grown into a household name and is expecting to do more than $12 billion in sales this year. John explains how the supply chain was originally set up, and how the company’s focus on sup...

Andrew is joined by Deema Adada, Founder and CEO at warehouse orchestration software provider GetSett. Deema joins to discuss what the average warehouse in the US looks like, it’s challenges, and the low-hanging fruit for improvement. Deema explains why the dock door is the most critical juncture in the entire supply chain. Follow Point of Sale on Apple Podcasts Follow Point of Sale on Spotify Mor...

Andrew Cox is joined by Jason Turner, VP, Talent and Growth Initiatives at Arcbest for his FreightWavesTV debut to discuss recruiting and retaining supply chain talent. With more than 9 million open jobs and promising prospects for economic growth, recruiting is crucial to succeeding in a post-pandemic world. Jason and Andrew discuss how the freight industry can attract more tech talent, and how t...

Andrew is joined by Jason Murray, co-founder of e-commerce software startup Shipium. Jason spent nearly 20 years building Amazon’s fulfillment and logistics technology infrastructure and was integral in the launching of Amazon Prime. Jason has launched Shipium with another former Amazon alum to help other retailers fight back against Amazon. Follow Point of Sale on Apple Podcasts Follow Point of S...

Andrew is once again joined by Danny Loe, Chief Yield Officer and President of Asset-Light Logistics at ArcBest. Danny joins Point of Sale to detail current market condition and give advice to retailers on how to secure reliable capacity. Follow Point of Sale on Apple Podcasts Follow Point of Sale on Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices

Retail has been in a constant state of evolution dating back to the days of bazars, but the coronavirus pandemic accelerated change in retail like never before. Moving product closer to consumers, speeding up delivery times, and dealing with exponential online sales growth while testing out new fulfillment methods can all cause huge strain. With Andrew to discuss how shippers are adapting from a t...

For EP14, Andrew is joined by Matt Newberg, Founder of foodtech media startup, HNGRY, to discuss the biggest trends in rapid food delivery, micro-fulfillment, ghost kitchens and foodtech. Apple Podcast Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices

When customer obsession comes up, it's easy to jump to Amazon, Chic-fil-a, and other consumer companies. But our industry is one where the best-in-class also exemplify obessionary features. For EP13, Andrew Cox is once again joined by ArcBest Chief Customer Officer Dennis Anderson to detail the customer obsession strategy he has headed at ArcBest. Apple Podcast Spotify More FreightWaves Podcasts L...

For episode 12, Andrew is joined by Marc Wulfraat, Founder and President of MWPVL International, a global supply chain consultancy. Marc has compiled the most robust dataset on Amazon Logistics locations and has a keen understanding of Amazon's supply chain strategy. Marc details what the 2020 growth spurt entailed, what it means for Amazon's future, and how long before the network is opened up to...

Andrew Cox is joined by two very special guests from Flexport.org and premier beauty brand TATCHA to discuss building sustainable supply chains. Through Flexport.org, TATCHA offsets 100% of its shipping emissions. The three discuss how its done, what the benefits are and how we can create more of these partnerships. Apple Podcast Spotify More FreightWaves Podcasts Learn more about your ad choices....

Danny Loe is a multidecade vet of the logistics industry and currently resides as the Chief Yield Officer and President, Asset-light logistics at ArcBest. As such, Danny oversees ArcBest's managed transportation division and has incredible insight into the mode, it's benefits, and it's challenges. Danny also details the difficulties with nationwide product launches. Apple Podcast Spotify More Frei...

Daniel Hackett is a partner at Hackett Associates, a maritime consulting and advisory firm that publishes the Port Report in tandem with the National Retail Federation each month. Daniel joins Point of Sale to discuss the fallout of the Suez Canal will look like from the US, how port congestion is progressing on the west coast, and why it's so difficult to diversify supply chains outside of China....

The retail landscape was upended by COVID-19 and the subsequent lockdowns, but Simeon Siegal believes there are many silver linings. When the pandemic hit, Siegel says retailers were faced with an environment of zero revenue and optional costs. This gave massive companies the ability to do something only startups are typically capable of: pivoting. Andrew and Simeon discuss a wide range of topics...

Andrew is joined by Dennis Anderson, Chief Customer Officer at ArcBest to discuss how LTL carriers are rolling out new services and pivoting to take advantage of e-commerce acceleration. Dennis details how flexibility and agility in LTL networks make them perfectly positioned to benefit from an array of trends emerging from changing consumer behaviors like BOPIS/Curbside, comfortability purchasing...

Augmented reality and virtual reality usage exploded during COVID as retailers quickly had to find ways for customers to test products. "Faces and Spaces" are early adopters of VR in retail, but they're just the beginning. Virtual reality has proven to be an invaluable tool for retailers to increase customer satisfaction, increase conversation, and dramatically reduce returns.  Dijam Panigrahi is...

E-commerce penetration accelerated greatly due to the coronavirus and now retailers are having to balance these new consumer expectations with long-term profitability. There are a few major fulfillment methods being implemented across the retail sector, but which is the best? Who will win out in the long run? Rick Watson is the founder and CEO of RMW Commerce Consulting based in New York City wher...