New World Of Work

The world of PeopleOps today is becoming increasingly data-driven. Business leaders are demanding more from their PeopleOps teams, and employee metrics are high on their wishlist. Tracking key metrics like retention rates, turnover rates and employee engagement is becoming a non-negotiable part of the job. In this episode, Rhys sits down with Julie Jeannotte, HR Expert and Researcher at Officevibe...

To kick off the third season of New World of Work, Rhys explores a topic that’s highly pertinent to the working world today, whether you’re an entry-level employee or a CEO: workplace well-being. The pandemic has made us all uniquely aware of just how precious our health, happiness, and personal relationships are, which is why many business leaders are making more of an effort to prioritize the we...

In today’s fast-paced world, many of us are constantly looking for new ways to keep up with demand, speed things up, cut out the middleman and be more efficient overall. As many PeopleOps leaders will know, there’s always room for improvement, and operating procedures, process and documentation are important areas to focus on if they hope to help their teams become more efficient, productive and s...

Although there’s great talent to be found everywhere these days, this doesn’t always translate into diverse hiring practices. As PeopleOps leaders, it’s important that we act as champions for diversity and inclusivity as we build and scale our teams. In this episode, Rhys sits down with Hugh Chichester, the co-founder of Niya, a diversity hiring platform that connects underrepresented talent with...

By viewing the entire company as the end product, business leaders can create everything from offer letters to benefits packages with a user-first design mindset. Similar to the teams that design and build the products that are ultimately shipped to clients and customers, PeopleOps leaders have a golden opportunity to create touchpoints that the entire staff can use, thereby creating a real differ...

Helping new hires feel welcome and valued isn’t a new idea, but studies are showing that it could be more important than ever—especially in a remote working world, which has created unique challenges for new hires and people managers alike. In this episode, Rhys discusses the importance of onboarding and retention with two guests from Bonusly: Lisa Schmuttermair, a PeopleOps Specialist and Laura S...

With remote work becoming the status quo and teams distributed across continents, the state of workplace communication has changed dramatically in just a few short years. In this episode, Rhys sits down with Joe Thomas, CEO and co-founder of Loom, a video messaging tool that allows users to record quick video messages in place of meetings or written communications. During their discussion, they ex...

In the PeopleOps world, fostering a culture of intrapreneurship means promoting curiosity, bringing forward new ideas and continual improvement within the organization. By encouraging people to practice intrapreneurship within their day-to-day roles, PeopleOps leaders can help to drive forward innovation, spark creativity, and increase job satisfaction for their colleagues. In this episode, Rhys e...

From informal chats around the watercooler to team lunches, there’s always been room for social connection in the workplace. However, for PeopleOps leaders, the task of maintaining morale and fostering workplace connections has become more of a challenge as teams continue to shift to remote, hybrid or distributed working models. In this episode, Rhys sits down with Rajiv Ayyangar, the CEO and Co-F...

In a post-pandemic era, many organizations have become aware of the need for a more holistic, people-centered approach to benefits plans. Employees have new expectations, and the companies who hope to attract and retain top talent in this competitive market will need to keep up with the changes. In this special panel episode, Rhys sits down with two guests: Ricky Turner, Director of Employee Relat...

After the past two years, many people have had a chance to reflect on the values and priorities they consider to be most important in life, and for a large majority of the workforce, finding a strong sense of purpose at work has risen to the top of the list. In fact, according to a recent report by McKinsey , around 70% of people say they “define their purpose through work.” In this episode, Rhys...

Work hard, play hard. Rise and grind. Sleep is for the weak. Do any of these modern proverbs sound familiar? If so, you’ve likely been exposed to hustle culture: a mentality that prioritizes hard work at all costs, regardless of any harmful effects it may have on your health, happiness or personal life. In this episode, Rhys explores some of the reasons why so many people continue to romanticize h...

Great talent is everywhere, but many companies still tend to hire from the same tech hub talent pools like San Francisco, London, or Toronto. While there are skilled workers in developing countries, too, hiring in emerging markets like Nigeria or Argentina can come with its own unique new set of challenges. In this episode, Rhys sits down with Ariel Camus, the founder and CEO of Microverse, an onl...

The recent shift to remote work has helped many people find a better work/life balance, more autonomy, and a flexible schedule that suits their lifestyle. The option to work remotely has become a non-negotiable for many job seekers, and companies that don’t offer it will struggle to attract and retain qualified staff. In this episode, Rhys sits down with Tushar Agarwal, the co-founder and CEO of H...

A simple mindset shift can go a long way in any business, but it’s a philosophy that can be especially useful in the world of people operations. In this episode, Rhys sits down with Oyster’s very own Chief Workplace Officer, Mark Frein, to hear his perspective on the mindset changes we can all make to lay the groundwork for successful people operations. During their discussion, Rhys and Mark explo...

A remote working environment comes along with multiple perks like convenience, flexibility and enjoying all the comforts of home, but it also presents its own unique set of challenges. For example, remote teams may find it more difficult to form genuine connections and build trust with their colleagues. In this episode, Rhys sits down with Jess Johannson, the Chief People Officer at Tucows, to exp...

In today’s job market, it’s more important than ever to learn unique skills that help set you apart from the competition. Companies need to create a culture of continuous learning and upskilling for their teams, not only to keep a competitive edge, but also to keep their employees satisfied and engaged in their roles. In this episode, Rhys sits down with Cara Brennan Allamano, Senior Vice Presiden...

Sharing feedback with an employee isn’t always everyone’s favorite task, especially if that feedback happens to be less than stellar. As many of us move into full-time hybrid roles and the war for talent rages on, it’s more important than ever to ensure teams are operating on a solid foundation of trust, respect and mutual understanding. In this episode of New World of Work, Rhys sits down with Sh...

As the digital revolution continues to unfold, creating a sense of tight-knit community has never been easier, but paradoxically, it’s also never been more challenging. Building a strong sense of community involves more than touching a few buttons—it requires a human perspective that leverages our unique capabilities to see one another on a fundamental level. In this episode, Rhys sits down with L...

Since 2020, we’ve all had to cope with major transitions to the way we work, live and communicate, no matter your age, occupation or nationality. Major shifts to the status quo rarely come without a few hiccups along the way, and anyone who manages people for a living knows this all too well. In this episode, Rhys sits down with Dipti Salopek, the Chief of Staff at Snyk, a developer security platf...

Navigating a leadership role in people operations can be challenging, regardless of where you’re located. Add to the mix a global team operating from 100 different countries with a variety of different cultural norms, languages and customs, and things can get even trickier.  In this episode, we hear from Cory McGonigle Rose, the Senior Director of People Operations, Total Rewards, and HRIS at...

In many ways, the success of an organization depends on people at the managerial level. Not only is it part of their role to ensure employees are feeling happy, fulfilled and supported, but managers are also responsible for delegating tasks and facilitating communication across the company. In this episode, Rhys sits down with Natasha Kehimkar, the CEO and Founder of Malida Advisors, a team of peo...

As one of the most well-known event management systems in the world, Eventbrite has been dominating the industry for over a decade. But when the pandemic hit, companies around the world were forced to make some fundamental changes to their business operations, and Eventbrite was no exception—one such change was making the transition to a hybrid working model for its hundreds of employees. In this...

The shift to remote work has brought on a brand new set of challenges for people operations professionals as they experiment with new tools, approaches and methods to keep teams happy and communication in constant flow. On this episode of New World of Work , Rhys sits down with Kimberly Bringas, Leadership Development Partner Lead at Drizly, to discuss the best ways to approach difficult conversat...

  It’s important for companies to create a working atmosphere where everyone feels supported, included, and comfortable with collaboration, but this can become a challenge when team members are living on opposite ends of the world in separate time zones and with a diverse mix of cultural nuances. In some ways, striking the perfect balance can be even more challenging when it comes to managing...