Innovate for Impact

In this episode, Tracey and Dan talk about the 5 different areas to analyse, to assess whether you are empowering your people to innovate or actually getting in their way. Here’s a taste of what Dan and Tracey cover in the conversation. How a clear and accessible innovation process empowers people to change things for the better The role an innovation budget plays and why you need one Are you trul...

In this episode, Tracey and Dan share some tips on how you can create the ideal environment for others to feel welcome to constructively push back, as well as the ability to adapt and change in order to promote creativity and innovation.  Here is a taste of what Tracey and Dan cover in the conversation: What does it mean to constructively challenge the status quo? How do leaders play a key role in...

In this episode, Tracey and Dan discuss how understanding the ‘true cost of inaction’, which is essentially staying the same, and using this as a strategy to help make gaining support for innovation easier, rather than only considering the risks of an innovation.  Here is a taste of what Tracey and Dan cover in the conversation: Identifying, quantifying, and measuring the costs of doing nothing. W...

In this episode, Dan and Tracey are joined by Gerda Gemser, Professor of Entrepreneurship at University of Melbourne, and the co-author of the new book Design Leadership Ignited: Elevating Design At Scale. Gerda shares her top insights from the book that apply to this sector, on what is required for leaders to embed design methods into the way they work. Here’s a taste of what Dan, Tracey and Gerd...

In this episode, Tracey and Dan are joined by Fran Timmins, Director of Nursing for Mental Health at St Vincent’s Health Melbourne.  Fran shares how she used co-design internally within the hospital to be able to co-design a Safe Haven Cafe, which has been a real success. Here’s a taste of what Dan, Tracey and Fran cover in the conversation: Fran spoke about the concept of Safe Haven Cafe which is...

In this episode, Dan and Tracey share the 5 critical areas that you need in order to be able to be a creative leader. Here’s a taste of what Dan and Tracey cover in the conversation What is Creative Leadership?  The 5 necessary skills for those in positions of leadership to manage this rapidly changing world Bringing your mission to life: How do leaders do this? Adaptive leadership: What it is and...

In this episode, Dan and Tracey discuss how you can bring your mission (the goal of your organisation) to life, through using their simple CIA method. Here is a taste of what Dan and Tracey cover in the conversation. What is a best practice organisational mission? Why is it important to have a good organisational mission? An explanation of the 3 areas of their CIA method that helps you understand...

In this episode, Tracey and Dan talk about journey mapping and the value it can provide to your organisation when you get to see things through your client's eyes. Here’s a taste of what Dan and Tracey cover in the conversation. How journey mapping can benefit your organisation and can help you to see your entire service offering from a strategic point of view. The different types of journey...

In this episode, Tracey and Dan discuss the importance of setting ambitious goals, the role they play in fostering innovation, and what organisations can do to set ambitious goals. Here’s a taste of what Dan and Tracey cover in the conversation. The role ambitious goals play in helping organisations change their status quo. Innovation comes from necessity, and there is no right time. Ambitious goa...

In this episode, Tracey and Dan discuss ‘When is the right time for innovation?’ And the importance of having an innovation culture in organisations. Here’s a taste of what Tracey and Dan cover in the conversation: How to set aside and invest time for innovation as a constantly busy organisation. Finding the balance between everyday work of the organisation and innovation, as a way of preventing f...

In this episode, Tracey is joined by April Long, the acting CEO of Shine for kids, to discuss how innovation helped the organisation grow. April also discusses the work Shine for Kids supports children and families impacted by the criminal justice system. Here’s a taste of what Tracey and April cover in the conversation. Steps Shine for kids took to provide quality services during COVID. Innovatio...

In this episode, Tracey and Dan are joined by Doug Taylor, CEO of the Smith Family, to discuss how to create the right space to allow innovation with an organisation. Here is a taste of what Doug, Dan and Tracey cover in the conversation: How do you create a totally different space for innovation? The role of leaders in creating the right environment for innovation. A discussion on the essentials...

In this episode, Tracey and Dan are joined by Elizabeth Drozd from Australian Multicultural Community Services (AMCS) to discuss the role of AMCS and their secrets for winning hearts and minds of the people in the diverse communities they support. Here is a taste of what Elizabeth, Dan and Tracey cover in the conversation: How AMCS improves lives through care, support and empowerment. The importan...

In this episode, Dan and Tracey discuss “What is Innovation”, they discuss some common misconceptions and how person-centred innovation is the future. Here is a taste of what Dan and Tracey cover in the conversation Innovation is about amazing customers with something that they can't imagine ever having lived life without Why person-centred innovation is the future Innovation is more about ex...

In this episode, Dan and Tracey talk all about the importance of building a person-centred and collaborative organisation, by equipping your people to collaborate with your clients as a standard way of working, rather than just on the occasional project. Here is a taste of what Dan and Tracey cover in the conversation. The importance of building a person-centred organisation, rather than running t...

In this episode, Dan and Tracey speak with Ortal Green, the CEO of Glittering Minds about the skills that need to be developed in a child for them to be successful in the 21st century. Here is a taste of what Dan, Tracey and Ortal cover in the conversation: How the Glittering Minds program helps children develop skills such as creative thinking, empathy and collaboration Importance of safety and h...

In this episode, Dan and Tracey highlight the importance of delivering a great client experience. How having a big heart is necessary to deliver a great client experience but isn't everything, and some tips to consistently deliver a great client experience to the people you support Here’s a taste of what Dan and Tracy cover during their conversation Tracey states the importance of being flexi...

In this episode, Tracey and Dan are joined by Daniella Greenwood, they discuss the innovation opportunities that exist in residential aged care, plus where the sector needs to head in the future. Here’s a taste of what Dan, Tracey and Daniella cover in the conversation. Daniella shares the work she has done as a consultant and activist within the aged care space. The importance of freedom to be se...

In this episode, Dan and Tracey share how constraints affect creativity and innovation, and can help your people to become even more innovative. Here’s a taste of what Dan and Tracey cover in the conversation Tracey shares how constraints are helpful for creativity and innovation.  Discussion on how giving people some constraints and space to operate in working actually helps them stay focused and...

In this episode, Dan and Tracey talk about how to transform your organisation by creating a system that supports collaboration. Here is a taste of what Dan and Tracey cover in the conversation. Dan talks about creating an organisational system that allows your clients to have a meaningful impact A discussion on how setting up the system, building a strategy and empowering people can make it easier...

In this episode, Tracey and Dan are joined by Christine and Diana from Tell Touch, an easy to use feedback tool that is helping aged care organisations to improve their services and create better relationships with their consumers. They discuss the necessity of feedback and the role it plays in improving the experience you deliver to your clients Here’s a taste of what Dan, Tracey, Christine and D...

In this episode, Dan and Tracey talk about the mindset of perceiving failure as the final destination. They believe that failure instead is just part of a learning process that can lead towards gaining the results you desire.   Here is a taste of what Dan and Tracey cover in the conversation Tracey gives an example of Thomas Edison and quotes him, “I have not failed. I’ve just found 10,000 ways th...

In this episode, Dan and Tracey speak with Dr David Panter, CEO at ECH - an aged care service provider based in Adelaide, Australia. Together they discuss how ECH are creating person-centred and innovative aged care solutions. Here’s a taste of what Dan, Tracey and David cover in the conversation. The creation and launch of two innovations - Dandelion and Billy How their innovation ‘billy’ is keep...

In this episode, Alicia Hancock the director of Hancock Creative, along with Tracey and Dan discuss the six tips involved in communicating your impact which are; innovating the channels, the importance of setting goals, focusing on the audience, messaging, repetition and the type of content used in a story.  Here is a taste of what Alicia, Dan and Tracey cover in the conversation. Knowing the outc...

The Innovate For Impact podcast is for leaders in the social sector who want to create a more innovative and impactful organisation. Each episode is jam packed with tips on how you can deliver more impact and we bring you stories from other leaders in the sector that are making a difference.  Dan Bentley and Tracey Newman discuss the ‘insight to action’ process that leaders can set up, to continuo...