IA Forward

Shane and Tonya tackle language barriers, along with cultural and generational differences, how they affect our customer service experience, and what E&O exposure that we have.  Join the IA Forward community of insurance agents on LinkedIn, Instagram, and Facebook, or learn more at iaforward.com. Learn more at IntegraPartnerNetwork.com.

Shane and Tonya get a bit political, discussing the roles that state and federal governments play in the insurance industry, as well as the importance of carrier, employee, and client relationships. Join the IA Forward community of insurance agents on LinkedIn, Instagram, and Facebook, or learn more at iaforward.com. Learn more at IntegraPartnerNetwork.com.

Shane and Tonya discuss the Dallas Cowboys versus Tampa Bay Buccaneers game, and all of the lessons that we can apply to our insurance agencies. Join the IA Forward community of agents on social media or learn more at IAForward.com.  Learn more at IntegraPartnerNetwork.com.

Many people start their own agencies to quit living paycheck-to-paycheck working for someone else (or they got mad at their boss). Shane and Tonya discuss how paycheck-to-paycheck can turn into month-to-month, payment-to-payment as an agency owner, and how to break the cycle. Join the IA Forward community of agents on social media or learn more at iaforward.com.  Learn more at IntegraPartnerNetwor...

Shane and Tonya tackle the concept of time poverty, and discuss ways to free up more time for a more effective and efficient schedule.  Join the IA Forward community of insurance agents on social media or learn more at iaforward.com. Learn more at IntegraPartnerNetwork.com.

Shane and Tonya discuss the "Word of the Year" concept, why it's not cheesy, and how setting the specific intention can create direction for your agency. Get your "Word of the Year" info sheet at IA Forward's Facebook, Instagram, or LinkedIn pages, or learn more at iaforward.com. Learn more at IntegraPartnerNetwork.com.

Shane and Tonya discuss the myths, the truths, and what we can do better as independent agents. Join the IA Forward community of insurance agents on social media, or learn more at iaforward.com Learn more at IntegraPartnerNetwork.com.

Shane and Tonya discuss public misconceptions about being independent and the products we sell and overcoming big brand marketing budgets. Join the IA Forward community of insurance agents on social media or learn more at iaforward.com. Learn more at IntegraPartnerNetwork.com.

Shane and Tonya discuss keeping a level head through challenges and being a better agency owner as you come out on the other side. Join the IA Forward community of insurance agents on social media or learn more at iaforward.com. Learn more at IntegraPartnerNetwork.com.

The week between Christmas and New Years is usually a no-man's land. Shane and Tonya discuss the little ways to make this week count, and how to use it kickstart the new year for your agency. Join our IA Forward community of insurance agents on social media, or learn more at iaforward.com.  Learn more at IntegraPartnerNetwork.com.

Shane and Tonya share their favorite Christmas memories (including honeymoon disasters, worst gifts, and must-see holiday movies).  Join the IA Forward community of insurance agents on your favorite social media channels, or learn more at iaforward.com.  Learn more at IntegraPartnerNetwork.com.

Shane and Tonya discuss the difference between customers and clients, if the client experience should be customized, and how that affects the long-term success of your agency. Join the IA Forward community of agents on social media or learn more at iaforward.com. Learn more at IntegraPartnerNetwork.com.

Shane and Tonya talk about looking ahead to 2023 and setting personal and professional goals to achieve success for your agency.  Join the IA Forward community of insurance agents on social media or learn more at iaforward.com. Learn more at IntegraPartnerNetwork.com.

Shane and Tonya discuss specific KPI's for an end of the year review of both your insurance agency and yourself as an agency owner. Join the IA Forward community of insurance agents on social media or learn more at iaforward.com.  Learn more at IntegraPartnerNetwork.com.

From family commitments to eating too many Christmas goodies, planning for the new year to holiday events, this is the season for trying to cram too much stuff into our days. Shane and Tonya discuss how to enjoy the holidays as an agency owner.  Join the IA Forward community of agents at on social media or at iaforward.com Learn more at IntegraPartnerNetwork.com.

In the insurance business, we know the customer is not always right. Shane and Tonya talk about how to handle the Karens and Kevins as agency owner, from retail customers to referral partners. Join the IA Forward community of insurance agents on social media, or learn more at iafoward.com. Learn more at IntegraPartnerNetwork.com.

Shane and Tonya discuss auto insurance rate increases, listening to listen instead of automatically assuming it's a problem to fix, and overthinking how much people think about insurance.  Join the IA Forward community of insurance agents on LinkedIn, Instagram, and Facebook, or learn more at iaforward.com.  Learn more at IntegraPartnerNetwork.com.

Shane and Tonya discuss unique holiday gift ideas that make your agency stand out, as well as employee Christmas bonuses and parties. Join the IA Forward community of insurance agents on social media or learn more at iaforward.com.  Learn more at IntegraPartnerNetwork.com.

The holiday months can cause a strain on your agency's budget due to lower sales and charitable donations. Shane and Tonya discuss how to turn those challenges into  growth opportunities to set yourself for success in the new year.  Join the IA Forward community of independent agents on LinkedIn, Facebook, and Instagram, or learn more at iafoward.com Learn more at IntegraPartnerNetwork.com.

It's Thanksgiving week, which means lots of holiday marketing opportunities.  Shane and Tonya discuss ways for your agency to be involved with Black Friday, Small Business Saturday, Cyber Monday, and Giving Tuesday. Join the IA Forward community of insurance agents on social media, or learn more at iaforward.com.  Learn more at IntegraPartnerNetwork.com.

Shane and Tonya discuss tips and tricks for selling commercial insurance with  Commercial Lines Specialist, Bryan Modisette.  Join the IA Forward community of agents at on social media, or learn more at iaforward.com. Learn more at IntegraPartnerNetwork.com.

Shane and Tonya talk with military veteran and new agent Jon Marc Whittington on what the insurance business looks like through his lens. Join the IA Forward community of agents on LinkedIn, Facebook, and Instagram, or learn more at iaforward.com.  Learn more at IntegraPartnerNetwork.com.

Shane and Tonya discuss dressing for success beyond clothes, and talk about the best ways to present your agency with texting, email, and business phone numbers. Are you Team Blue Jeans & Boots or Team Elevated Business Casual?  Join the IA Forward community of insurance agents on Facebook, LinkedIn, and Instagram, or learn more at iaforward.com Learn more at IntegraPartnerNetwork.com.

Shane and Tonya discuss going beyond "start with why" and getting to "what," long-term visualization, and outsourcing to-do items in both your professional and personal lives. Join the IA Forward community of insurance agents on your favorite social media channels, or learn more at iaforward.com.  Learn more at IntegraPartnerNetwork.com.

Shane and Tonya discuss work - life balance expectations for an independent agency owner, and how that compares with the "Day in the Life of a Twitter Employee" video.  Spoiler alert:  Shane is NOT installing a wine-on-tap machine at the office. Join the IA Forward community of insurance agents on your favorite social media channels, or learn more at iaforward.com. Learn more at IntegraP...