HIROC (Healthcare Insurance Reciprocal of Canada)

Healthcare Change Makers

Intimate and honest conversations with leaders about the joys and challenges of driving change in our complex and demanding healthcare organizations.

Auteur

HIROC (Healthcare Insurance Reciprocal of Canada)

Catégorie

Business

Site du podcast

www.hiroc.com

Dernier épisode

22 juin 2026

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Épisodes

Paris Semansky and Patricia Hoffer: Communications Matters - Engage Early, Engage Often 16.05.2024

Paris Semansky is Director, Communications and Public Affairs at CAMH. This role urges her to wear a variety of hats, including being a brand protector, advocate, and problem-solver. Patricia Hoffer also wears a number of hats while being Chief Communications Officer and Vice President, External Relations at St. Joseph's Health Care London. She takes pride in leading a diverse and dedicated group...

Dr. Devin Singh: Tackling the Barriers to Efficient Care 25.03.2024

Dr. Devin Singh refused to be a bystander when he recognized inefficiencies in health systems, and he jumped into action by co-founding Hero AI – a clinical automation platform which aims to improve patient safety and wait times. Devin fuels Hero AI by tapping into his experiences and expertise as Emergency Physician at The Hospital for Sick Children to recognize the needs of providers and patient...

Dominic Giroux: The Power of Connection, Communication and Community 20.02.2024

When Dominic Giroux transitioned into the role of President and CEO and Hôpital Montfort , he took a unique and personalized approach. This approach included having 1 on 1's with a variety of people in the organization to get to know their views and what's important to them. "You need to get to know your people first and earn their trust, and they will tell you what your priorities should be", say...

Dr. Frank Martino: Leading with Passion and Inspiring Positive Change 15.01.2024

In this latest episode of HIROC's Healthcare Change Makers podcast, Dr. Frank Martino, President and CEO of the William Osler Health System, reflects on his leadership journey while emphasizing the importance of remaining positive and aiming high in your career, especially in the context of leading one of Canada's largest community hospital systems. Dr. Martino highlights his organization's ambiti...

Catherine Gaulton: The Power of Human Interaction 05.12.2023

With a new year on the horizon, Catherine is looking forward to so many things – the continued efforts in Health Human Resources, advancing the work in the main areas of Risk, the future of Collaborative Benefits, and so much more. "My optimism is around people that surprise me every day. When I think you can't help but be defeated, human spirit and strength comes forward every time", says Catheri...

Nimira Dhalwani: Staying Connected to What's Happening on the Ground 26.10.2023

Stress and burnout within IT have been on the rise, which is why it's transformative to create a sense of work life balance which leaders can help implement. Nimira believes that it's important to check in with her team's wellbeing and be there for each other outside of work to establish solidarity and balance. "You take care of yourself first, then you take care of others," says Nimira when expla...

Carol Couchie and Elvira Truglia: Sowing the Seeds of Healthy Relationships 02.10.2023

Midwives play a vital role in supporting patients through their pregnancy journey, establishing strong connections with both the expectant individuals and their families as they prepare for parenthood. This close relationship uniquely positions midwives to recognize and address instances of family violence that their patients may experience. To support midwives in addressing family violence and ab...

Dr. Jackie Schleifer Taylor: Being True to Oneself and the Path of Authentic Leadership 12.09.2023

For Dr. Jackie Schleifer Taylor, being a healthcare leader and change maker is more than simply being the one at the helm. In this episode, Jackie offers a deep dive into her background, her experience in healthcare, and how she takes actions to cultivate an impactful organizational culture.   Underscoring the importance of authenticity in leadership, Jackie believes leaders should be genuine and...

Sonia Hsiung and Natasha Beaudin: How Connection and Belonging Can Change the Culture of Our Health System 08.08.2023

When HIROC put a call out at the 2023 Alliance for Healthier Communities Conference for changemakers, the community delivered. We heard about some amazing healthcare changemakers across the province of Ontario – people like Sonia Hsiung and Natasha Beaudin, and the social prescribing initiative they have been involved in.   Sonia is with the Canadian Institute for Social Prescribing and the Canadi...

Kevin Smith: People Want the Context of 'Why' 28.06.2023

Today's guest is President and CEO of University Health Network, Canada's largest academic health sciences centre. Kevin Smith pursued his education in Canada, the U.S. and Great Britain, studying psychology, science, public policy and medicine. If Kevin's had a frustrating day, one of his best experiences is talking to young people who are enthusiastic and filled with hope. He says the system is...

Dr. Glaucomflecken: The Importance of Sharing a Laugh 01.06.2023

Dr. Glaucomflecken has a unique backstory as he made the pivot from performing stand-up comedy to becoming a physician. TikTok is now his stage with over 2 million followers, creating comedic skits about the healthcare world. Besides comedy, he also uses his platform to spread awareness about his sudden cardiac arrest in 2020 and his diagnosis with testicular cancer. On this episode, Dr. Glaucomfl...

Dr. James Maskalyk: Making the Emergency Department Healthier for Everybody 04.05.2023

Burnout is a prominent issue for healthcare workers and a topic Dr. James Maskalyk is passionate about. This led to the creation of a wellness program at St. Michael's Hospital and later across 15 hospitals in the GTA through the University of Toronto. The program promotes facets such as peer support for providers, critical incident debriefing, and more. On the episode, Dr. Maskalyk also touches o...

Denise Lalanne and Carrie Ricker: A Small Change Can Make a Huge Difference 19.04.2023

Denise Lalanne is the Director, Digital and Client Services at IWK Health Centre, where she focuses on delivering the best care through leading strategic and operational plans. Carrie Ricker supports IWK Health Centre's Innovation and Research departments acting as legal counsel. Her passion lies in encouraging innovation through strategic business and legal advice. Denise and Carrie joined forces...

Adam Topp: Transformation and Service as Anchors to Success 27.03.2023

System change is a big topic across healthcare in Canada right now. HIROC's Catherine Gaulton sits down with Adam Topp to learn about the transition undertaken by Shared Health Manitoba, and the importance of engagement at every step along the way. Adam also touches on his organization's approach to the current HHR crisis – having good practices in talent management, retention, and embedding a peo...

Sarah Downey: A Time of Excitement and Challenge in Mental Health 08.03.2023

Today's guest has a special place in the HIROC archives. Sarah Downey was our first guest on Healthcare Change Makers when we turned on the mike in 2018. The years that followed that fun interview have been busy for Sarah. For 7 and a half years she was the CEO of Michael Garron Hospital where she shepherded the hospital through a major redevelopment project that included the newly opened Thomson...

Dr. Katharine Smart: Providing Healthcare is About Building Relationships 30.01.2023

Our guest Dr. Katharine Smart does it all - she's a pediatrician working in Whitehorse, former Canadian Medical Association (CMA) president, the podcast host for Spark: Conversations, and holds a strong platform on social media. Through all her roles, her focus remains steady on advocating for kids' health across Canada, holding the unwavering belief that all kids deserve the same opportunity to b...

Catherine Gaulton: Absolute Optimism for the Year Ahead 14.12.2022

Marking Healthcare Change Maker's 50th episode, we're in the mood to celebrate. HIROC CEO Catherine Gaulton and Director of Communications and Marketing, Philip De Souza jump right in celebrating the podcast, and HIROC's 35th anniversary.  Team HIROC is also celebrating a brand-new strategic plan, launching in 2023. Catherine previews what Subscribers can expect to see as a focus – topics like HHR...

Doran Walker and David B. Kay: Developing their own Playbook for a Strong Mentoring Relationship 16.11.2022

Our guests David Kay and Doran Walker have had a mentor/mentee relationship since 2018. Doran is an RN with an MBA, owner and Healthcare Consultant for BioMD consulting and a Patient Care Manager for Specialized Geriatrics, Glenrose for Alberta Health Services. He's also the National Cochair for Emerging Health Leaders Canada. The fact that they came together well before the pandemic Doran says is...

CJ Blennerhassett: Growing Midwifery in an Area Where it's Really Needed 25.10.2022

Our guest CJ Blennerhassett, began her career as a midwife in a busy Toronto practice. She has since moved back to her home province of Nova Scotia where there are just 16 midwives who deliver reproductive care in an area that has both urban and large rural pockets. CJ is still a practicing midwife but now combines her duties with her role as Vice President of the Association of Nova Scotia Midwiv...

Brian Goldman: Leaning into Uncertainty 06.09.2022

Our guest Brian Goldman is a longtime staff physician at Sinai Health System, and a podcaster – host of White Coat, Black Art on CBC Radio One and the CBC podcast The Dose. He's also the author of three books. Many people who read his most recent book The Power of Teamwork have an ah-ha moment when they realize that they're not actually working on a team but a group. As Brian explains, many teams...

Janice Kaffer and Bill Marra: 'Healthcare CEOs should never lead from their office desk' 03.08.2022

Welcome to Healthcare Change Makers, a podcast produced by HIROC. I'm Ellen Gardner with Michelle Holden and Philip De Souza. Today's guests are Janice Kaffer , former President and CEO of Hôtel-Dieu Grace Healthcare in Windsor and Bill Marra , current President and CEO of Hôtel-Dieu Grace Healthcare . Although she formally retired from the CEO position in January, Janice has stayed involved throu...

Jo-anne Marr and Mike Arnew: Transparency and Mutual Respect as Critical to the Board-CEO Relationship 04.07.2022

At HIROC, we recognize the critical importance of good governance in healthcare, and its impact on safe, quality care. What makes for a positive relationship between a senior leadership team and their board? This year, we are digging deeper on Healthcare Change Makers and talking all about governing with impact. Today HIROC's CEO, Catherine Gaulton, sits down with Jo-anne Marr, President and CEO,...

Susan Bisaillon: Share Frequently and Share Freely 16.06.2022

Welcome to Healthcare Change Makers, a podcast produced by HIROC. I'm Ellen Gardner with Philip de Souza. Today's guest is Susan Bisaillon , CEO of The Safehaven Project for Community Living. Susan started her career in healthcare as a nurse in St. Anthony, Newfoundland, later moving west to St. Joseph's Health Centre in Toronto, then to UHN where she worked as a clinical nurse specialist and nurs...

Zayna Khayat and Will Falk: Hanging Out with the Future 01.06.2022

Welcome to Healthcare Change Makers, a podcast produced by HIROC. I'm Ellen Gardner with Michelle Holden and Philip de Souza. Today we're talking with Zayna Khayat and Will Falk. Zayna is Vice President, Client Success and Growth at Teladoc Health. Will is a Senior Fellow at the CD Howe Institute and has an appointment at the University of Toronto as an Executive-in-Residence at Rotman. Zayna and...

Kathryn Nichol: Leading from a Place of Compassion 18.05.2022

Today we're talking with Kathryn Nichol, who is President and CEO of VHA Home HealthCare. She stepped into the role in early 2021 after several years at VHA working as Vice President Quality, Best Practice, Research and Education. Our aging population, movement towards a community-based model of care, and the pandemic have put the spotlight on homecare like never before. For Kathryn, this has rein...

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