Extra Credit

Tell us what you love about Extra Credit and what topics you want covered! Cash application is a vital component of the accounts receivable process. It enables businesses to track their cash flow and keep their financial records up to date. However, the efficiency of your cash application process hinges on your company's size, structure and industry.  Connect with us on LinkedIn: @ Nacm-Natio...

Tell us what you love about Extra Credit and what topics you want covered! 🪪Cybersecurity has emerged as a critical component of credit management. As businesses increasingly rely on digital platforms for transactions, data storage and communication, the risk of cyber threats has escalated, making it essential for credit professionals to prioritize cybersecurity in their risk assessments. 🔐Facto...

Tell us what you love about Extra Credit and what topics you want covered! ⛈️Climate change is increasing the frequency and intensity of severe weather events and natural disasters around the world.  ✍️A written plan ensures that the strategies have been well thought out rather than made during an emergency; it ensures decisions and actions taken are even handed. Connect with us on LinkedIn: @ Nac...

Tell us what you love about Extra Credit and what topics you want covered! For many credit managers, the legacy left behind by a trusted and experienced leader is one of solid relationships and established trust with clients. As the new credit manager stepping into a position held by a long tenured one, earning the confidence of existing customers is key to maintaining smooth operations and ensuri...

Tell us what you love about Extra Credit and what topics you want covered! Traditional methods of fraud detection in B2B trade are no longer sufficient. Join us in this eye-opening episode as we delve into why relying on outdated techniques can leave your business vulnerable and what innovative strategies you can implement to stay ahead of fraudsters. Listen as we are joined by Ali Kidwai, senior...

Tell us what you love about Extra Credit and what topics you want covered! In this episode, we delve into the evolving landscape of the invoice-to-cash process and explore how automation and artificial intelligence are reshaping credit management. Join us as BlackLine and NACM discuss the latest State of AR Automation 2024 results, including: Improving payment timelines and reducing outstanding ba...

Tell us what you love about Extra Credit and what topics you want covered! As a new credit manager, understanding antitrust laws is key for safeguarding your company's interests and ensuring compliance. These laws are designed to promote fair competition and prevent practices that can harm other businesses.  In this episode of Extra Credit, we start to break down the basics of antitrust laws,...

Tell us what you love about Extra Credit and what topics you want covered! By leveraging modern technology, offering flexible work environments and emphasizing the exciting nature of the credit management profession, businesses can inspire a new wave of professionals to join and thrive in the B2B credit field. Connect with us on LinkedIn: @ Nacm-National @ FCIB

Tell us what you love about Extra Credit and what topics you want covered! 🎙️ Financial resilience has become a top priority for businesses. Credit managers play a pivotal role in this endeavor, leveraging their expertise to ensure stability and sustainability. ✨ Special Guest : Mike Davies, Manager of the Invoice-to-Cash Centre of Excellence at BlackLine ,  shares how B2B credit managers are lea...

Tell us what you love about Extra Credit and what topics you want covered! On this special episode of Extra Credit, we take you NACM's 128th Annual Credit Congress & Expo in Las Vegas where we asked attendees why recent graduates should pursue a career in b2b credit management.  Connect with us on LinkedIn: @ Nacm-National @ FCIB

Tell us what you love about Extra Credit and what topics you want covered! In our last Extra Credit episode with you back in February, we discussed the importance of bank references in making informed credit decisions. Today we’d like to delve into that topic a bit deeper and discuss how bank references can also help detect and prevent fraudulent activity. This episode of Extra Credit is powered b...

Tell us what you love about Extra Credit and what topics you want covered! Job satisfaction is the key driver of positive results. If an employee likes their job and all it has to offer them, they will stay loyal to the company. But job satisfaction can be broken down into many layers—and what one employee puts at the top of their list could be completely opposite of their colleague. Connect with...

Tell us what you love about Extra Credit and what topics you want covered! 🎙️ In this episode , we dive deep into the vital role credit managers play within their organizations. Discover how making your voices heard can lead to significant improvements and drive success! ✨ Special Guest : Brian Morgan, Senior Director of Strategy for Invoice to Cash at BlackLine , shares strategies you can implem...

Tell us what you love about Extra Credit and what topics you want covered! In recent years, credit cards have surged in popularity among customers within the B2B credit industry. In fact, a recent eNews poll revealed that 60% of credit professionals said that the number of customers paying with credit cards has increased in the last 12 months. Connect with us on LinkedIn: @ Nacm-National @ FCIB

Tell us what you love about Extra Credit and what topics you want covered! Customer payment portals have evolved in the last few decades with the growth of automation—playing a paramount role of processes in the B2B credit world. Portals allow an easier way for customers to make payments, manage financial interactions and submit invoices. However, the integration of automation varies across each p...

Tell us what you love about Extra Credit and what topics you want covered! Understanding the impact of ChatGPT in the credit profession is essential as it can reshape business operations and risk management. Connect with us on LinkedIn: @ Nacm-National @ FCIB

Tell us what you love about Extra Credit and what topics you want covered! The list of responsibilities for credit managers is growing exponentially, while resources are dwindling. Automation not only helps with staffing shortages, but it can attract the new generation of credit managers. "When we look at the younger workforce, they don't want to work for an organization that they percei...

Tell us what you love about Extra Credit and what topics you want covered! Collecting important project information for payment documents -- like preliminary notices or lien waivers -- can pose a widespread challenge across the construction industry.  Without sufficient and accurate job information, a company’s ability to secure payment through a mechanic’s lien or bond for their projects may be i...

Tell us what you love about Extra Credit and what topics you want covered! Understanding and improving customer onboarding is crucial because it not only influences the company's revenue but also shapes long-term customer relationships. A seamless and comprehensive onboarding process accelerates time-to-value, maximizes product adoption and reduces customer churn, thus leading to many positiv...

Tell us what you love about Extra Credit and what topics you want covered! Job descriptions are brief written explanations that outline the responsibilities and requirements for a role. Crafting the right job description to help attract the most qualified candidate is an art—and with millions of job listings on different websites, a well-crafted job description will help you stand out. Connect wit...

Tell us what you love about Extra Credit and what topics you want covered! Providing employees with opportunities for career development is now an absolute essential for businesses to compete and retain skilled talent. It’s already the leading action employers across sectors are taking to address both skill and labor shortages, which means companies that don’t offer opportunities will lose out on...

Tell us what you love about Extra Credit and what topics you want covered! In a fast-paced business world, customers are looking to get credit approval quickly. This places the credit department under pressure to make a fast decision while maintaining due-diligence standards. ⭐ Hear from Nuvo experts and learn how to improve your credit application approval process! Hint: It's all about bala...

Tell us what you love about Extra Credit and what topics you want covered! It's time to celebrate a monumental milestone--the 100th episode of NACM's Extra Credit podcast! 🎙️💯 Whether you've been with us since the beginning or just joined our community recently, we want to express our deepest gratitude for your ongoing support. Over the past 100 episodes, we've explored a wide...

Tell us what you love about Extra Credit and what topics you want covered! 🤖 As credit departments become more modern with new automation platforms and software, credit managers must prepare to handle any challenges that come their way. 🔑 The best way credit teams can ensure the success of any technology transformation is with change management. 💡 Why it matters: It’s about managing change thro...

Tell us what you love about Extra Credit and what topics you want covered! More women are taking on leadership roles in traditionally male-dominated professions and B2B credit is no exception. Although B2B credit has progressed significantly in terms of gender equality, women still face challenges due to their gender regardless of their position. During this Women’s History Month, we’re honoring w...