Dream Big, Move Fast

In this episode of Dream Big, Move Fast, Josh Phegan and Phil Harris talk about the age of the customer. They look at ways to think about the customer experience, define it and improve it, scaling to expectations, whether customers will pay for your extra services, the 'jobs to be done' philosophy, and how customer service is your number one word-of-mouth generator. They discuss consistency in com...

This week on Dream Big, Move Fast, Phil Harris and Josh Phegan explore building winning teams. They discuss the desire to grow a team, key roles in a contemporary team and what makes a great team leader, knowing the right time to scale, expanding beyond skills by role, and setting an example with the daily agenda. They look at incentivising the growth of great people through financial remuneration...

In this Dream Big, Move Fast episode, Josh Phegan and Phil Harris present rapid scaling and the power of mergers. They talk about why mergers happen, advantages and challenges they present, aspects of the sales process and acquisitions, and using a checklist for due diligence to maintain your good-buyer reputation and avoid traps due to inexperience. They talk about putting together a merger team...

In today's episode of Dream Big, Move Fast, Phil Harris and Josh Phegan look at making those big transitions and being powerful in all of the roles you play. They examine roles from the E-Myth, the dynamics of the transition from salesperson to principal, knowing when you're ready and being intentional, and building and growing other people i.e. servant leadership. They talk about knowing what you...

In this Dream Big, Move Fast episode, Phil Harris and Josh Phegan look at areas where we may be strategically negligent yet tactically excellent. They talk about the dynamism of strategy, defining your tactics, developing and using the STM chart, measurement and documentation, and the dangers of having too many strategies. Phil and Josh outline the 5-step Change Formula, the ability to execute as...

In this episode of Dream Big, Move Fast, Josh Phegan and Phil Harris look at meeting rhythms and systems for success. They talk about everything that's required for a meeting with purpose, list three points of focus for the meeting, they put together a clean, efficient sample sales meeting agenda with a timing structure, then look at elements of a PM meeting. They discuss how meeting rhythms align...

This week on Dream Big, Move Fast, Phil Harris and Josh Phegan explore forward indicators that help you adjust quickly to change. They look at the metrics that matter, the relation of retention and growth, listings and sales and the money-ball metric, forecasting commissions and settlements for cashflow projection, and grouped listings on the website. They continue with break-even points, revenue...

In this Dream Big, Move Fast episode, Josh Phegan and Phil Harris present the growth special with a passion for learning as a way of life. Josh notes that growth is a decision, and Phil tells how to get clarity on long and short term growth objectives. They expand on growing from you to a team, beginning with your first hire and building forward. They talk about infrastructure and the role of syst...

This episode of Dream Big, Move Fast features Josh Phegan and Phil Harris on choosing and understanding your business model. They examine models that work and the dangers of losing focus, setting rules and guiding principles, getting your core competencies right, investing in opportunity with a long-term vision, and the willingness to break what you have now in order to achieve a higher rate of gr...

This episode of Dream Big, Move Fast features Josh Phegan and Phil Harris on building a business of systems and what that consists of. They examine the enduring relevance of checklists, the importance of systemising a footprint for success, making it easy, teachable and repeatable, systems and processes that reduce the struggle to scale, and how putting on your first employee teaches you about you...

In this episode of Dream Big, Move Fast, Josh Phegan and Phil Harris look at the journey from who we are now to who we intend to be. They reflect on designing a memorable brand experience, why the look and feel of the physical branding is secondary, defining who you're serving, asking the questions that build relationships and get you the business, and setting your business standards. They talk ab...

In this Dream Big, Move Fast podcast, Phil Harris and Josh Phegan discuss dreams, goals and leadership in the disruptive age. They reveal the issues that are disruptive, roles and attributes of managers vs. leaders, where to invest your energy, a model for focusing on what you can do instead of what you can't, how success makes you vulnerable and why apathy is the most dangerous place for a leader...

This episode of Dream Big, Move Fast features Josh Phegan and Phil Harris on building a business of systems, and why business is a great platform for change. They explore the concept of flywheel momentum and mastery through moving client exposure to deal exposure, the power of planning, knowing where you're going, and empowering salespeople. They continue with putting yourself in learning environm...

This episode of Dream Big, Move Fast features Josh Phegan and Phil Harris on marketing and the hunger to continually get better. They discuss micro and macro brands, how brand marketing got lost, agency positioning campaigns, consumer-focused agent marketing and property-based marketing, selling lifestyle and escapism, and the dynamic role of video. Phil and Josh talk about telling powerful storie...

In this episode of Dream Big, Move Fast, Josh Phegan and Phil Harris look at fast-tracking growth under strong leadership. They discuss how a breakthrough month can change your beliefs around what is possible, becoming a market knowledge champion, knowing what your end game looks like, the two core things required for success, and overcoming fear, doubt and the reluctance to learn new skills. They...

In this Dream Big, Move Fast podcast, Phil Harris and Josh Phegan discuss the enrichment of becoming a lifelong learner. They examine the learn it all vs. know it all mindsets, and the journey of how we learn through experience, exposure, podcasts and the power of reading. And Phil tells how he has time-collapsed his learning process through immersion. Phil and Josh look at the need to seek educat...

This episode of Dream Big, Move Fast features Josh Phegan and Phil Harris on unlocking powerful thinking models around what is actually possible. They examine what a transaction represents to the consumer, horizons of focus, dream goals and what can be accomplished over time, motivation and what really matters, the agree on/work on strategy, working with what you can do and finding a system or per...

This episode of Dream Big, Move Fast features Josh Phegan and Phil Harris on routines for a successful life and how they set you free. Phil defines what a routine is, how it works, how to start and how to be consistent. They talk about what makes routines powerful, and Josh shows how your calendar is your life. They look at integrating health, family and work routines around the flow of an agent's...

In this episode of Dream Big, Move Fast, Josh Phegan and Phil Harris look at leadership, management, and business plans that work. They talk through having systems in place before setting goals, clear, simple and realistic planning, the three numbers to measure, the Everest Mission model for growth, incremental vs. exponential growth, universal laws for scaling your business, and putting together...

  In today's episode of Dream Big, Move Fast, Phil Harris and Josh Phegan look at how to win in business by becoming your best self. They share ideas for shifting from common enemy to role model, cracking the formula for growth and success, knowing and amplifying what works, working with people who are at the level where you aspire to be, and dialling in on the purpose for whatever it is you're ab...

In this Dream Big, Move Fast episode, Phil Harris and Josh Phegan look at areas of excellence in property management and sales. They start with the energy and enthusiasm to make things happen in our lives, and talk about the essential knowledge for being a great PM, including moments that matter to clients - especially landlords, forward planning for friction points, routines, and capital expendit...

Today on Dream Big, Move Fast, Phil Harris and Josh Phegan show how to create your personal balance sheet as a scorecard for success. They detail how to keep a personal profit and loss statement and look at important disciplines for keeping a balance sheet, knowing your revenue sources, and reviewing those financial mechanisms regularly. Phil and Josh talk about setting up a tax savings account an...

This week on Dream Big, Move Fast, Phil Harris and Josh Phegan explore life momentum and share their experiences with getting to where they are now. They advise taking a 25 year view for life planning towards what you want, and being in alignment with your health, family, work and goals throughout the 3 big stages of life.

In this Dream Big, Move Fast podcast, Josh Phegan and Phil Harris discuss the flywheel concept: What it is and how to get into that momentum. Josh tracks on the flywheel effect that built Amazon, and Phil shows why that concept is important for real estate agents to understand. And they explain why having a quality flywheel requires understanding the difference between a value seller and a price s...