Coffee & Change

On Episode 14, I chose to flip the script a bit. In this episode I am interviewed, in a long form podcast, by my colleague, Khalil Somani. Khalil is a Customer Experience Consultant and frequent listener who has been collecting and documenting timely and powerful questions along the way. We had the idea of turning his compelling questions into an opportunity to live those question and share the wi...

In Episode 13 I interview William Peteroy, Security CTO at Gigamon and CEO and Co-Founder at icebrg.io. Will is a thought leader and deep expert in the cybersecurity space and together we talk about change and cybersecurity. We talk about the pace of change in the security industry as well as the culture change that is required to shift mindset, stay sharp and attract the best talent in the market...

In this bonus episode(to make up for the gap in time since our last episode)I talk with Douglas Bushong about creating a culture of learning that embraces change. I truly enjoyed this conversation and learned a great deal myself throughout the discussion. I hope you enjoy the episode and share with your colleagues and fellow learning professionals.

In Episode 11, we talk with Sarah Cole, the Chief Financial Officer of Vera Whole Health. We discuss the changes that are occurring in the healthcare industry and the increased pace of acquisition and innovation that is disrupting the ecosystem and the patient experience.

In Episode 10, we talk with Charles Berardesco, the Interim CEO of NERC. We discuss the changes that are occurring in the power industry and the ever emerging and changing expectations of customers and constituents.

On Episode 9, I speak with Andrew Farrell, Vice President and National Sales Manager in the Retirement Division at Symetra Financial in Bellevue, WA. We talk about how Sales and Marketing has changed in his industry, as well as hear his lessons in leading change while implementing Salesforce.

On this special episode of Coffee and Change I talk with Roman Oleksenko, a Project Manager with Peace Corps Ukraine who leads Community & Economic Development Projects. We discuss the changing field of community and economic development, specifically through the lens of Peace Corps and its mission in Ukraine. This episode was recorded on site in Lviv, Ukraine. Special thanks to Denny Robertson, C...

On this episode of Coffee and Change we talk with Brian Smith, a Systems Engineer at the University of Washington who has over 20 years experience in the technology field. We discuss the changing expectations of IT stakeholders and emerging technologies that are changing our consumer and professional interactions and engagement.

On this episode of Coffee and Change we talk with Brandon Ray, a graduate student at the University of Washington who studies Marine and Environmental Affairs and International Studies. We discuss the importance of understanding stakeholders in managing change in environmental policy, specifically arctic policy.

On this episode of Coffee and Change we talk with Danielle Decatur, a Strategist at Microsoft who supports Enterprise Services Delivery. We discuss the importance of using change management to drive strategy. Danielle recently wrote a LinkedIn post on the topic and I was excited to sit down and gain her insights.

In Episode 4, I speak with James Casey, VP of Partner Engineering at Chef Software. We discuss the impact of automation and adoption of cloud on the way we work and the importance of always starting with answering "Why?"

In Episode 03 I talk with Adam Burtner, a recent graduate and the commencement speaker for the Class of 2017 at Wabash College. Adam talks about making change in communities and the changes to citizen engagement and talent management.

On Episode 2 of Coffee and Change, we speak with Julia Ko, a Customer Experience Strategy Consultant, about how mentoring is changing in 2017. Together Bill and Julia discuss and share insights on how to survive and thrive in change while not going at it alone, with the help of mentors. Brew up a cup of coffee or tea and enjoy the listen!

Episode 1: In this inaugural episode, we interview Ms. Shawna Saffle, a Manager at West Monroe Partners. Shawna sits down with us in a local cafe and shares her perspective on change ahead in 2017. Our discussion covers insights and observations in a few industries experiencing an unprecedented amount of disruption and change, and how best to manage that change.