CarriersEdge Podcast

Episode 93, recorded October 9, 2023, discusses the new CarriersEdge ad campaign and difficulties with ad sizes, then discusses rabbit holes, advertising and regulation updates, plus upcoming event updates. Sections include: 0:00 - New ad campaign, digital ad size discrepancies 17:30 - Research rabbit holes, the inner workings of advertising 26:29 - Regulation updates, staying up to date with driv...

Episode 92, recorded September 11, 2023, discusses Best Fleets 2024 announcements and updates for this year's program, then discusses bias in AI, LLMs and the tech industry, plus upcoming event updates. Sections include: 0:00 - Updates from the West Coast, Best Fleets 2024 announcements 18:00 - Event updates, driver training and safety 22:48 - AI and LLM bias, tech industry bandwagons 40:16 - More...

Episode 91, recorded June 22, 2023, recaps the Second half of the cross-Canada trip to BC with an almost Autonomous Vehicle, discusses recent truck crashes, a Best Fleets announcement, and how fleets can continuously self-improve. Sections include: - 0:00 - More tales from the Trans-Canada Highway, troubles with time zones - 12:59 - Autonomous vehicles, truck/bus crash in Manitoba - 15:51 - Tanker...

Episode 90, recorded June 4, 2023, recaps the first half of the cross-Canada trip to BC with an Electric Vehicle, discusses content updates, AI in trucking, and the dangers of developing technology. Sections include: - 0:00 - Tales from the Trans-Canada Highway, discovering new road signs - 10:53 - Driving an electric vehicle cross country, Tesla chargers - 16:27 - Content update, new courses in d...

Episode 89, recorded May 12, 2023, discusses PowerPoint presentations: creating them, presenting them, plus tips and best practices, then recaps the NPTC event and the upcoming NTTC Convention. Sections include: - 0:00 - The podcast studio room, PowerPoint tips / best practices - 23:55 - Advanced screen sharing in Zoom, presentations, and training - 29:59 - What goes on a slide, creating presentat...

Episode 88, recorded April 21, 2023, discusses unlearning and training trainers, the origins and history of CarriersEdge, technology, and interactive content, plus, adult learning principles. Sections include: - 0:00 - Unlearning habits and training trainers - 20:57 - The origins and history of CarriersEdge - 27:10 - Learning by solving problems and a history of technology - 37:53 - Adult learning...

Episode 87, recorded March 29, 2023, discusses upcoming and past events, updates on course content and new courses, plus website updates and the moving industry. Sections include: - 00:00 - Mid-America Trucking Show and past events - 15:35 - Course content and updating old courses - 24:29 - New courses and emotional intelligence - 36:13 - Website updates and the moving industry

Episode 86, recorded March 10, 2023, recaps the TCA convention and Best Fleets overall winners, discusses "performance head" and on stage stories, plus upcoming event and website updates. Sections include: - 00:00 - TCA convention wrap-up and Best Fleets overall winners - 21:28 - Best Fleets Hall of Fame and the first Québec-based overall winner - 29:50 - "Performance head" and on stage stories -...

Episode 85, recorded February 17, 2023, discusses Best Fleets updates, issues surrounding technology, a newly appointed Director of Content, plus an update on the website rebuild and the TCA convention. Sections include: - 0:00 - Best Fleets Hall of Fame, Top 20 and Fleets to Watch - 15:46 - Technology issues and staff management update - 24:59 - 5 Tips articles and marketing in trucking - 43:17 -...

Episode 84, recorded January 27, 2023, discusses Best Fleets updates, trucking logos, a farewell to Tom Boehler, plus upcoming radio segments and managing workplace communication. Sections include: - 00:00 - Best Fleets Top 20 and logos in trucking - 23:31 - Best Fleets booklet and 15 year anniversary - 25:36 - Tom Boehler retiring from Erb Transport - 31:11 - Upcoming radio segments and alert fat...

Episode 83, recorded January 6, 2023, recaps interesting findings from Best Fleets to Drive For, discusses driver feedback and emphasizes the power of language. Sections include: - 00:00 - Best Fleets scoring and driver orientation - 17:47 - Importance of self-awareness and fleet weakness through a driver's perspective - 22:05 - Fleet social media efforts and driver feedback - 33:46 - Fleet maturi...

Episode 82, recorded December 9, 2022, discusses the progress with Best Fleets interviews, the lack of inclusion amongst drivers vs other employees, and lease purchase programs, followed by a course development update. Sections include: - 00:00 - Best fleets interviews and behind the scenes of the questionnaire - 14:52 - Including drivers in training and feedback - 28:49 - Success rates of lease p...

Episode 81, recorded November 18, 2022, Jane and Mark discuss measuring the effectiveness of training programs, Best Fleets interviews and interviewers, new developments in the Best Fleets community, plus new and developing courses. Sections include: - 00:00 - ISAAC User Conference and measuring training program effectiveness - 16:15 - BF interviews and training new interviewers - 22:04 - Changes...

Episode 80, recorded October 28, 2022, recaps the latest developments with Best Fleets to Drive For, summarizes new course progress and outlines recent in-person events. Sections include: 00:00 - Best Fleets to Drive For updates and evolution 14:47 - Newsroom meetings and new courses in development 34:40 - Erring on the side of fun with training 37:47 - Recent event appearances

Episode 79, recorded October 6, 2022, sees Jane and Mark converse about the team-building exercises happening within the staff for creative learning purposes, then new courses and the lack of industry documentation, plus an exciting new course being released for Halloween. Sections include: - 00:00 - Creative problem-solving exercises - 14:06 - New courses and the lack of industry documentation -...

Episode 78, recorded September 16, 2022. The new CarriersEdge podcast season has begun and this one packs a serious info punch! In this episode Mark and Jane discuss the much-anticipated opening of the Best Fleets 2023 program and reflect on insights gained from the 15-year history of the program. Next up is the “quiet quitting” phenomenon in the modern workspace, followed by a discussion of new a...

Episode 77, recorded June 24, 2022, recaps the first CarriersEdge staff meeting since the pandemic, then digs deep into insights and observations from the massive Collision tech conference in Toronto.

Episode 76, recorded June 3, 2022, sees Jane just returned from the Recruiting & Retention Conference in Nashville, with some insights on communicating with drivers, as well as thoughts about where the industry is going in the future. A discussion of an upcoming process improvement activity follows. Sections include: - 00:00 - Nashville R&R and the future - 38:28 - Notes Day and process improvemen...

Episode 75, recorded May 13, 2022, recaps the excitement of Truck World the benefits of live events. A discussion of creativity, and the intricacies of managing creative people follows. The episode wraps up with a discussion of tanker training and some new radio segments. Sections include: - 00:00 - Truck World recap - 17:24 - Creativity and managing creative people - 37:05 - Tanker training and p...

Episode 74, recorded April 20, 2022, looks forward to the much delayed (and now completed)Truck World 2022. A discussion of findings from the Best Fleets driver surveys follows, along with a review of new content currently in development. Sections include: - 00:00 - Truck World is (finally) back! - 14:46 - Observations from the Best Fleets driver surveys - 29:25 - New courses in development

Episode 73, recorded April 1, 2022, starts with a wrap-up of the TCA convention and all the activities around the Best Fleets award presentation. A review of the many new courses about to be released follows, ending with a discussion of how the driver shortage may not be what people think it is. Sections include: - 00:00 - TCA Convention wrap-up - 27:15 - Lotsa new courses being released - 40:04 -...

Episode 72, recorded March 11, 2022, starts off with the recently released dashcam integration before heading into some very technical talk about APIs and containerization. A lengthy discussion about the state of HR and career paths in the industry follows, wrapping up with some notes on the upcoming TCA convention. Sections include: - 00:00 - Dashcam integration, APIs, and container orchestration...

Episode 71, recorded February 18, 2022 provides some Best Fleets updates, discusses how some projects become all consuming, then digs into the staffing challenges in a growing company. Sections include: - 00:00 - Best Fleets to Drive For announcement and updates - 13:24 - Projects that consume all your brain power - 20:50 - Challenges of hiring and staffing in a growing company

Episode 70, recorded January 28, 2022, preps for the big Best Fleets to Drive For announcement, then looks at training and test design through the lens of the new US ELDT mandate. After that, a new approach to Defensive Driving rounds out the discussion. Sections include: - 00:00 - Prepping the Best Fleets announcement - 09:50 - US ELDT and Hazmat training - 20:20 - Testing best practices and trai...

Episode 69, recorded January 7, 2022, sees Mark & Jane back from Christmas vacation and deep into scoring this year's Best Fleets to Drive For. A lengthy discussion of the process and early results is followed by the introduction of a new Hall of Fame to recognize repeat winners. Sections include: - 00:00 - Best Fleets process and early findings - 40:53 - Introducing the Best Fleets Hall of Fame