Bus Man in 5

Unit 3 AOS 3 KK2 - Operations System: key elements of an operations system: inputs, processes and outputs.

Unit 3 AOS 3 KK1 - The relationship between ops management and business objectives: The relationship between operations management and business objectives

Unit 3 AOS 2 KK10 - Dispute Resolution Process: An overview of the dispute resolution process including mediation and arbitration.

Unit 3 AOS 2 KK9 - Awards and Agreements: Awards and agreements as methods of determining wages and conditions of work.

Unit 3 AOS 2 KK8 - Roles of Workplace Participants: The roles of participants in the workplace including human resource managers, employees, employer associations, unions and the Fair Work Commission.

Unit 3 AOS 2 KK7 - Termination Management: Termination management including retirement, redundancy, resignation and dismissal, entitlement considerations and transition considerations.

Unit 3 AOS 2 KK6 - Performance Management: Performance management strategies to achieve both business and employee objectives, including management by objectives, appraisals, self-evaluation and employee observation.

Unit 3 AOS 2 KK5 - Training: Training options including on-the-job and off-the-job training, and the advantages and disadvantages of each.

Unit 3 AOS 2 KK4 - Motivational Strategies and their impacts on Employee Motivation:  Advantages and disadvantages of motivation strategies and their effect on short- and long-term employee motivation.

Unit 3 AOS 2 KK3 - Motivational Strategies: Motivation strategies including performance-related pay, career advancement, investment in training, support strategies and sanction strategies.

Unit 3 AOS 2 KK2C - Lawrence and Nohria's Four Drive Theory: Key principles of the following theories of motivation: Four Drive Theory (Lawrence and Nohria)

Unit 3 AOS 2 KK2B - Locke and Latham's Goal Setting Theory: Key principles of the following theories of motivation: Goal Setting Theory (Locke and Latham)

Unit 3 AOS 2 KK2A - Maslow's Hierarchy of Needs: Key principles of the following theories of motivation: Hierarchy of Needs (Maslow).

Unit 3 AOS 2 KK1 - The Relationship between HR and Business Objectives: The relationship between human resource management and business objectives.

Unit 3 AOS 1 KK9 - Corporate Culture: Corporate culture, both official and real

Unit 3 AOS 1 KK8 - Relationship between Management Styles and Skills: The relationship between management styles and management skills

Unit 3 AOS 1 KK7 - Management Skills:   Management skills including communication, delegation, planning, leadership, decision-making and interpersonal

Unit 3 AOS 1 KK6 - Appropriateness of Management Styles: The appropriateness of management styles in relation to the nature of the task, time, experience of employees and manager preference

Unit 3 AOS 1 KK5 - Management Styles: Management styles including autocratic, persuasive, consultative, participative and laissez-faire

Unit 3 AOS 1 KK4 - Characteristics of Stakeholders: Characteristics of stakeholders of businesses including their interests and potential conflicts between stakeholders

Unit 3 AOS 1 KK3 - Stakeholders: Stakeholders of businesses including owners, managers, employees, customers, suppliers and the general community

Unit 3 AOS 1 KK2 - Business Objectives: Business objectives including to make a profit, to increase market share, to improve efficiency, to improve effectiveness, to fulfil a market need, to fulfill a social need and to meet shareholder expectations

Hello and welcome to the first episode....In this episode we cover Types of Business which is the first Key Knowledge Point. I know I go over the 5 minute mark for this one due to the longer intro but I promise, it will be the first and last time this happens again. Thank you for listening and good luck! Unit 3 AOS 1 KK1 - Types of Businesses: Types of businesses including sole traders, partnershi...