Add To Cart: Australia’s eCommerce Show

In this Checkout episode, we go behind the scenes with Suzie Young from Metagenics to uncover the tools, brands and habits driving her success. From buying tiles and lounges online with Koala and TileCloud , to drawing inspiration from Scott Galloway’s Prof G podcast , Suzie shares how her approach to ecommerce blends curiosity and structure. She reflects on exceptional service moments from legacy...

In this episode of Add To Cart , host Nathan Bush sits down with James Johnson , Enterprise Leader at Shopify , to unpack how the global commerce platform is evolving to meet the future of eCommerce. As a former retailer turned tech leader (with stints at Michael Hill and Salesforce ) James brings a grounded perspective on Shopify’s transformation into a commerce operating system. The discussion e...

In this episode of Add To Cart, we sit down with Brian Pham , Founder and CEO of Litecard , the wallet-led marketing platform helping brands like Dan Murphy’s , The North Face , Bonds , and Penfolds . transform how they engage customers. Brian shares how Litecard is giving brands a high-performance alternative to email, SMS and apps delivering 30% engagement rates through Apple and Google Wallets...

Today’s Checkout features Ryf Quail, Managing Director of Comexposium and the driving force behind NRF: Retail's Big Show Asia Pacific , the fastest-growing retail event in the region . Ryf has seen firsthand how brands like Kmart , Mecca and JD.com are making big moves across the Asia-Pacific. In this rapid-fire round, Ryf reveals the strangest online purchases he’s made (hint: it involves b...

In this episode of Add To Cart, we sit down with Kira Macleod-Finke , Head of Direct-to-Consumer at The Body Shop Australia , the iconic beauty brand now certified 100% vegan across its global product range. With a retail career spanning T2 , Country Road , Trenery , and Jeanswest , Kira shares how she led The Body Shop through two global buyouts, a decentralisation shift, and a three-month replat...

Cam Richardson , founder of PaySquad , gives us a peek behind the curtain at the tech, brands and strategies that keep him ahead. He shares his admiration for Craft Club , the fast-growing Australian brand redefining social shopping, and how AI-driven productivity hacks help him run a scaling fintech business. Cam also reveals why LinkedIn is his go-to platform for ecommerce insights, why This Day...

In this episode of Add To Cart, we chat to Luke Matthews , Head of IT at Camilla , the iconic Australian fashion brand known for its vibrant prints, celebrity fans , and big name collaborations with the likes of Disney and White Lotus . Luke shares how he's building the tech foundations that are powering Camilla’s global expansion, from Australia to the US and beyond. He lifts the lid on the...

In this Checkout episode, Anna Samkova takes us behind the scenes of the tools, brands and ideas shaping her approach to customer strat. She explains why Harvey Norman , STAX , Muscle Republic , Bunnings and Woolworths are nailing customer experience and community building. She also shares the tech she relies on for business efficiency, her obsession with AI and how Mel Robbins’ ‘The Let Them Theo...

In this episode of Add To Cart, we sit down with Grant Arnott , Executive Director at Global Marketplace , home to retail powerhouses Click Frenzy , Power Retail and GrabOne . With over a decade driving peak online moments for brands like Woolworths , Big W and Adore Beauty , Grant brings sharp insights and unfiltered takes on where ecommerce has lost its edge. He unpacks why most sites are blendi...

Alright, we’re doing this... introducing The Download ! A wrap-up of the most interesting changes in eCommerce this week with Nathan Bush and a mystery guest. This episode was recorded live on Friday inside the Add To Cart CAMPUS Community — it’s live, raw and a bit loose… a bit different to our usual eps! This week we cover: AI and shopping : ChatGPT is now showing shopping results. Is this the b...

In this Checkout episode, Tahlia Mandie of Kakadu Plum Co. chats tools and inspirations. From using Canva daily to keep her branding sharp, to finding inspiration in Gem’s innovative approach to oral care, and drawing timeless lessons from Viktor Frankl’s Man’s Search for Meaning , hear how this purpose-driven founder balances life and business while growing an ecommerce brand that celebrates Aust...

In this episode of Add To Cart, we sit down with Sean Walsh , Director at Pattern Australia , the ecommerce accelerator trusted by brands like Thankyou , Coco & Eve , Evo Hair , Bellroy and Quad Lock to grow their marketplace presence globally. Sean unpacks the true levers of marketplace success, from cleaning up your distribution to mastering Amazon’s algorithm with evergreen SKUs and keyword...

In this Checkout episode, Jason Kencevski, CEO of Speedmaster, gives us a look under the hood at the tech, tactics, and tough lessons behind scaling Australia's largest supplier of aftermarket automotive car spare parts. From his admiration for Aussie brand Stylerunner , to why NetSuite is the backbone of Speedmaster’s global e-com empire, Jason shares the tools and insights that drive his su...

In this episode of Add To Cart , we meet Viv Conway , the co-founder of Girls Get Off — the sex toy come wellness brand turning taboos into TikToks and DMs into product roadmaps. With a background in social media growth from Ace The Gram and multiple business exits under her belt, Viv has built a brand that thrives where most get shut down. Blocked by Meta, banned by banks, and still racking up mi...

In this Checkout episode, YC from Nespresso Australia reveals the personal tools, brands, and philosophies that fuel her success. She talks about her love for Carol Dweck’s Mindse t, the challenges of navigating Google’s algorithm changes, and how GA4 has become a necessary ally in her data-driven decisions. YC also shares her admiration for Mecca , Go-To Skincare , and IKEA’s cutting-edge persona...

In this episode of Add To Cart, we go behind the scenes of one of Australia’s most iconic fashion brands, BlackMilk Clothing , with CEO Jackie Kruger . Known for its cult following of ‘Sharkies’ and famous collaborations with global brands like Netflix and Final Fantasy , BlackMilk has built a community as passionate as they are loyal. Jackie shares how she navigated the brand’s toughest year yet...

In this Checkout episode, Kelly Walker and Julie Benhammo of KLIPSTA share the brands they admire, the tech they swear by, and their biggest online shopping fails. Kelly opens up about her midnight Instagram shopping fail, while Julie confesses to accidentally ordering 250 Sharpies instead of one. They shout out the brands doing eCommerce right— July , Who is Elijah and Bed Threads —and reveal the...

We sat down with Belinda Paul , founder of RCYCL —a purpose-led brand helping retailers like THE ICONIC and Myer turn customer wardrobe clean-outs into revenue-positive sustainability initiatives. Belinda shares how a life-changing experience during the 2019–2020 bushfires inspired her to channel her years of retail experience into solving the growing problem of fashion waste. From full-scale reta...

In this Checkout episode, we sit down with Roger Lee, Head of Digital Marketing at Brand Collective , to uncover the tools and tactics behind his success managing 17 brands, including Reebok and Hush Puppies . Roger shares his excitement about the ongoing rebrand of Shoes & Sox, reveals why Shopify is essential to his workflow, and talks about how the book Catch of the Decade has inspired his...

In this episode of Add To Cart, we sit down with Suzie Young , Head of Digital at Metagenics ANZ. Metagenics is the powerhouse behind Inner Inner Health Plus , Ethical Nutrients and Endura , as well as a practitioner-only range trusted by health professionals across the country. Suzie takes us inside the ambitious six-month transformation that replatformed both their B2B and DTC channels to Shopif...

In this Checkout episode, we sit down with Adam Furness, Managing Director of Impact.com APAC, to dive into the tech, brands, and strategies driving his success. Adam shares his love for July Luggage, reveals how Gong’s AI powered platform helps him manage his team at Impact.com, and discusses his daily dose of business news from the Fear and Greed podcast . He also opens up about the challenges o...

In this episode of Add To Cart, we sit down with Ryf Quail, Managing Director of Comexposium and the man behind NRF: Retail's Big Show Asia Pacific , the region’s largest retail event . Ryf shares the mindblowing innovations across the APAC from 8-minute deliveries in India to how marketplaces like Shopee and Tokopedia are dominating cross-border eCommerce. We also explore how Kmart and Anko...

How do the founders of Sodii stay ahead in the hyper competitive hydration market? In this Checkout episode, Jason Thomas and Cale McPherson talk about personal health hacks like homemade saunas and ice baths, why they draw inspiration from disruptor brands like Chief and HOKA and how they're balancing Sodii’s rapid growth with personal milestones like fatherhood. They also chat about their t...

In this episode of Add To Cart, we explore group payments and social commerce with Cam Richardson founder of PaySquad . Cam reveals how retailers like Baby Village and Rugby Bricks are using PaySquad to turn one sale into ten customers, unlocking a powerful new channel for customer acquisition. With an average order value of over $850 and a 95% completion rate on group purchases, PaySquad is provi...

In this Checkout episode, we chat with Hakan “Hawk” Steele , Partnership & Sales Manager at Starshipit , to learn about the tech, brands, and tools that keep him at the forefront of delivery automation. Hawk shares his admiration for Patagonia’s environmental dedication, explains how Starshipit’s internal AI chatbot keeps operations seamless, and discusses his go-to book, The 5 Levels of Leade...