A View From The Top

In this episode, I stay close to home in Melbourne Australia, and spend some quality time with "change doula" (my term, not hers), Dr Jen Frahm.  Jen is a real powerhouse and long-time change and transformation guru, working with clients right around the globe. Jen is the co-founder of the Agile Change Leadership Institute and co-founder and facilitator of Busting Silos, a self-paced col...

I am so pleased to connect and chat with Louise Reed, who is based in Auckland, New Zealand. Louise is at the top of her game after spending many years combining internal communication and employee experience in the healthcare space and now working in a senior change management role in the transport sector. In this episode, Louise shares her passion for employee experience and where she thinks int...

It's not every day you get to connect with a senior communication professional and influencer in Reykjavik, Iceland.  For more than 20 years, Mike Klein has challenged traditional internal communication practice and thinking in an effort to demonstrate its potential as a differentiator and driver of alignment and performance.  As a result, Mike – an MBA graduate of London Business School and...

Priya Bates  and Advita Patel are  co-founders of A Leader Like Me, a global membership programme that helps underrepresented women and non-binary people of colour progress further in their career and achieve their leadership goals. They also both have successful practices: Priya is President and Founder of Inner Strength Communication based in Toronto, Canada and Advita is Managing Director of Co...

I am so pleased that in this episode I got to chat with Brazil-based influencer, Paulo Henrique Soares. Paulo is an accredited business communication professional and Director of Communication at the Brazilian Mining Association, IBRAM. Prior to that, he was Head of Corporate Communication and External Relations for Brazilian mining giant Vale, where he worked for more than 25 years, building the...

Danielle is an award-winning marketing and communication executive, heading up the brand, marketing and communication function at global engineering and advisory firm, Aurecon, in Melbourne. Making it to Chief Marketing Officer doesn't happen by chance; it takes strong determination and making the right career decisions and that is exactly what Danielle has done throughout her career. She is...

Amsterdam-based Michael Nord was one of the first communication professionals in the world to gain his Strategic Communication Management Professional (SCMP) certification, through the Global Communication Certification Council (GCCC). He also has an MBA. In this episode Michael shares his amazing career journey from soldier to award-winning communication professional. He has a wealth of business...

John Clemons has done it all – marketing communication, media relations, crisis, change, training, and is now an adjunct professor at the University of North Carolina in the US. What a career journey he has had, heading up internal communication for companies like Raytheon, Walmart, Nextel, and Marriott International where he was a Global VP.  John has been incredibly active in leading our profess...

In this episode I speak with communication extraordinaire Sue Heuman ABC, MC. Sue is an accredited business communication professional with almost four decades of experience under her belt. She has won many awards and holds the distinguished Master Communicator designation in Canada. She was also awarded the coveted Rae Hamlin Award by the International Association of Business Communicators (IABC)...

As they say, everything is bigger in Texas, and there's no bigger personality and talent than award-winning communication executive and strategist, Robin McCasland. Robin has made a career out of developing communication strategies for large corporations and building strategic communication groups from the ground up. Her extensive career spans over 30 years. In this episode we explore her det...

As Australia's only person to hold certifications in both marketing and strategic communication management, it was only fitting to catch up with Zora Artis from a safe social distance during the COVID-129 crisis. Not to discuss the virus but to discuss the value communication professionals should and do offer their organisations as we explore her career journey.  Zora is the CEO of Artis Advi...

Journey to the top is what this episode is all about as we explore the career journey of Deb Ganderton and her amazing elevation from copywriter to CEO. Over a long and varied career, she's successfully blended traditional communication and customer service roles with community and employee engagement roles to support her quest for customer-centricity and a role heading up the Greater Melbour...

I caught up with Shel Holtz, SCMP, Director of Internal Communication at WEBCOR Builders, while I was in Vancouver for IABC's World Conference earlier this year. Shel is a strategic powerhouse and leader in our profession when it comes to internal communication and technology. He's working in-house again after 23 years running his own consultancy, Holtz Communication & Technology, wh...

Amanda Hamilton-Attwell is an IABC Fellow and career communication professional. She's also one of the most influential communication leaders in the Africa region and the first woman in Africa to be awarded a Doctorate in Communication Science. I was very fortunate to catch up with her personally and explore her career background, her focus on research and measurement and what led to her star...

On my recent trip to Vancouver, I got to sit down with Priya Bates, one of our profession's most accomplished internal communication pioneers. She's currently president and founder of Inner Strength Communication based in Toronto. Priya has held a number of senior roles in business and is a leader in our profession through her ongoing volunteer work with the IABC. Priya shares some sage...

While in Melbourne Dr Anne Gregory took some time out to meet with me to talk all things from her amazingly diverse career, including competencies within our profession and dealing with artificial intelligence (AI). Anne is a visiting professor with the Royal Melbourne Institute of Technology and is Professor of Corporate Communication at the University of Huddersfield in the UK. A former Chair of...

I'm not sure there are many of us who haven't been inspired by Jim Shaffer and his words of wisdom on the value communication professionals should demonstrate in their organizations. In this candid interview with Jim, who is based in the US, you will hear from a truly global expert in leadership communication.  He founded the Jim Shaffer Group after 20 years with Towers Perrin (now Willi...

Recently I got to talk to Mary Hills, business principle of HeimannHills Marketing Group in Chicago, who works with companies to develop, communicate, implement and evaluate change and growth initiatives. With a career spanning more than 30 years, she has worked with global brand name organisations in marketing, communication and leadership. Mary also teaches organizational leadership and change m...

In this episode we turn to the Middle East and chat with Alex Malouf, who was named the first communication innovator in the MEA region by the Holmes Report. He is the only Chartered Communicator, Chartered Marketer, and Strategic Communication Management Professional (SCMP) in the Middle East and Iran. Being passionate about the communication profession is only the start in this insightful interv...

Recently I caught up face-to-face with Jane Mitchell while on a trip to London. Jane is the Founder of JL&M and Director at Karian and Box. She's also a faculty member with the Centre for Strategic Communication Excellence. Beginning her career in broadcasting and communication at the BBC in London, Jane has worked on programs like Tomorrow’s World, Grange Hill and Blue Peter. She is an i...

In this episode I talk to Heather Ritchie, Head of Strategy, Portfolio and Services Marketing for Nokia software. Heather's two decade career includes executive communication and marketing leadership positions in global high-tech companies. She just concluded a four-year research study on the impact AI and diversity will have on the way people communicate and is writing a book on her findings...

In episode two of A View From The Top I chat with Russell Grossman ABC, FCIPR in the UK, about his role in leading internal communication practice across the UK Government, his passion for professional standards and the career lessons he’s learnt over the years. Russell has extensive experience leading in highly complex organisations and environments applying strategy, team leadership and innovati...

Introducing A View From The Top, originally a video interview series now on podcast, featuring Adrian Cropley and some special guests – leading communication professionals from around the world sharing stories about their career journeys.  We’re chuffed to share our first podcast with leadership communication specialist Per Zetterquist from Sweden. Per has worked in leadership, communication and H...