The Poodle to Pitbull Pet Business Podcast

Are you still treating enrichment like an optional extra instead of the foundation of your service? Do your clients really understand the experience you're selling—or are you still stuck flogging time blocks? And if enrichment is mandatory in zoos, why are so many daycares still offering the bare minimum? Great questions, which all get answered on this weeks show, where I also share a behind-the-s...

Are you leaving money on the table by treating enrichment like an optional extra instead of a core service? Do you know how to package and price your enrichment services so they actually make you money? And wouldn't it help to see what's working right now for daycares, trainers, and even zookeepers around the world? In this episode, I lift the lid on the upcoming Pet Care Enrichment Summit 2025—th...

What do experienced pet business owners actually talk about behind closed doors at leadership events? Is it worth travelling across the Atlantic just to sit in a conference room with people you could speak to on Zoom? And do you ever feel like you know what you need to do, but can never work out how to take action? In this episode, I give you an exclusive peek behind the scenes of the Dog Handler...

What happens when you stop overthinking and get the allow fresh eyes on your business? Could a room full of equally ambitious pet pros be the key to your next big business leap? And how far would you travel for clarity, confidence, and a breakthrough plan you can action immediately? In this episode, I bring you more behind-the-scenes insights from the latest UK Elite Mastermind meeting – this time...

Ever wondered what goes on behind the scenes at one of my Elite Mastermind events? Curious what top-tier pet business owners actually get out of two days in the room together? And how do you know when you're ready to join a group like this yourself? In this special episode, I take you inside the September UK Elite Mastermind meeting—with a mic passed around the room so you can hear directly from t...

Are you blindly chasing every trend instead of doubling down on what actually works? Do you mistake creating aimless content for growing the reach of your business? And when was the last time you truly thought for yourself when refining your marketing message? In this reflective solo episode, I kick off the "dog days of summer" by taking a fresh look at the real value of going "back to school"—not...

Are you juggling too many different projects - and getting nowhere fast while burning out? Do you keep tweaking things behind the scenes instead of just biting the bullet and launching? And what could happen if you stopped chasing perfection and just hit "go" on your next big idea? In this week's solo episode, I share some behind the scenes action from a busy week packed with calls, podcast record...

Are you still doing every little task yourself - even though your business has doubled in size? Have you already hired help… only to find yourself even more stressed and scrambled than before? And what's the one overlooked area in your business that could unlock serious profit (without adding more chaos)? In this episode, I share a raw and honest update from inside my own business - unpacking the...

Are you feeling boxed in by the same old daycare model, but unsure what to change? Ever wondered how a Midwest hotel with go-karts and water slides could teach you to sell more enrichment? And are you still not sold on the idea of Mastermind meetings changing your business trajectory forever? In this episode, I share stories and lessons from a whirlwind US trip that included mastermind meetings, c...

Are your prices still based on what your competitors charge… instead of what your service is worth? Are worried about rising costs, inflation and increased competition which means more pet service supply and less dogs to go around?  Have you ever wondered what would happen if you spent two days focused on nothing but profit, positioning, and premium clients? In this episode, Dom gives you a behind...

What happens when you put thirty pet pros in a room and push them out of their comfort zone? Can just three days really shift your mindset, pricing expectations, and your entire business model? And why do so many attendees say they'll never look at their facility - or themselves - the same way again? In this week's episode, we're taking you behind the scenes at IMPACT 2025: The Dog Daycare Success...

Are you still undercharging… even though you know your service is worth more? Have you been "meaning to" launch a membership, but keep putting it off? And what would change in your business if you had two days to fix it - surrounded by people on the same path as you? In this episode, I pull back the curtain on the Dog Daycare Business Bootcamp - and shares the raw, unfiltered takeaways from real p...

Are you the most pet biz expensive in town – or are still pretending premium pricing doesn't apply to you? BIG MISTAKE my friend!  Is your 'modest' price actually holding your business back rather than giving it life? You bet it is!  And what's the REAL cost of undercharging in a high-potential, high-pressure industry like pet care?  Well, it could be fatal for your business... In this episode, Do...

Do your staff really understand what enrichment is - or are they just nodding along and fluffing it? Are your handlers bought into your values, or just clocking in for another day in the play zone? And is your team helping you upsell enrichment - or would they rather do without it altogether? In this episode, I'm fresh off a sun-soaked break in Menorca and back in the garden with the chickens (upd...

Ever wondered why most pet businesses stay stuck in the middle while a few rise to the top? What if you didn't have to "pay your dues" and could skip straight to the front of the line? And what would your business look like if your competitors couldn't even see you - let alone catch you? In this sun-soaked, cocktail-fuelled episode recorded just before my summer holiday, I share a sneak peek behin...

Are you full of great ideas but unsure which one will actually grows your pet business? Do you keep launching new offers while ignoring the easy wins sitting right under your nose? Are you offering amazing services but suck at selling and making money fro your passion for pets?  In this behind-the-scenes episode, I take you inside a week in the life of my mastermind coaching calls. These conversat...

What do you do when your staff quit without warning - and your Indeed ad pulls in nothing but no-shows and duds? Is your hiring process actually attracting the right people - or just weeding through whoever's left? And how do some daycares seem to have a pipeline of great candidates - while you're stuck covering shifts yourself? In this episode, I'm sharing an exclusive snippet from a recent webin...

What can a self-proclaimed Midwest trailer park kid teach you about building a million-dollar pet business empire? What's the right way to go from garage-grooming to a full-blown dog daycare dynasty? And how can hiring a VA finally give you back your time and sanity? In this week's episode, I'm joined by special guest and keynote speaker of Impact 2025, Eve Molzhon. Eve shares her "8 Mile" origin...

Are you unknowingly sabotaging your profits with outdated pricing? What's the real cost of keeping your fees just a little higher than your competitors'? And how can a smarter pricing strategy unlock growth, better clients, and a better life? In this episode, I reflect on some of the most common pricing problems I've tackled recently - from daycare owners rotating tiny increases across services, t...

Can you really write the script of your own success story in the pet business world? What would happen if you planned a whole 12 months ahead instead of just 12 days? And how much progress (and profit) are you leaving on the table by winging it month-to-month? In this solo episode, Dom reflects on his time at the Pet Boarding and Daycare Expo in Las Vegas and shares a behind-the-scenes look at how...

A short, sweet but very special (400th) episode this week.  See, I debated putting together a big montage of past show clips, but in the end I decieded to share an intimate moment from behind the scenes at the recent Pet Boarding and Daycare Expo...  You'll hear two inspiring stories from AJ and Lynnie, staff member and owner of Positively Perfect in Montana, who reflect on how a single conversati...

Ever wondered why the top business owners in any industry attend a mastermind every quarter? How can stepping into a hot seat in front of fellow owners change your business perspective? And what surprising lessons do you learn when you stop working in the business and start working on it? In this episode, I'm bringing you along for a unique peek behind the scenes of not one, but two mastermind mee...

Are you hiring with confidence or just simply hoping for the best? Do you ever worry what would happen if your whole morning crew called in sick? Can you use automation to attract better staff and save your sanity? In this episode, I'm sharing highlights from the first ever Pet Care Staffing Summit - a game-changing event for dog daycare, boarding, grooming, and pet retail businesses that need to...

Something different in this weeks special episode, where I'm the guest - not the host! Amazing dog trainer Jamie Gerald invited me to join her international dog trainer book club to talk about my very first book, How to Be Your Dog's Superhero . What followed was a fantastic discussion about why real connection beats control, and how playing with your dog (yes, on your hands and knees!) can radica...

Could your staffing costs be draining your profits? How do you scale pet care services without multiplying mistakes? What's the easiest way to increase profitability without adding more clients? In this episode, I sit down with Sean Felty from Greenlin Pet Resorts - owner of six busy facilities and founder of Next Tree Strategies - to talk about how he's helping pet care businesses plug their bigg...