Tech Talks Daily

What separates an impressive agentic AI demonstration from a deployment that produces measurable business value across an entire company? In this episode, I speak with Frank Theisen, Vice President of IBM Technology across Europe, the Middle East and Africa, about how businesses can move AI agents beyond isolated pilots and into the processes where work actually happens. Frank believes the convers...

How quickly should an AI investment begin producing measurable business results? In this episode, I speak with Monica Kumar, Executive Vice President and Chief Marketing Officer at Extreme Networks, about the growing pressure on technology leaders to prove that AI investments are producing financial and operational value. The conversation draws on Extreme Networks' State of AI for Networking 2026...

Could the disaster recovery plan designed to protect your company make a ransomware incident even worse? In this episode, I speak with Darren Thomson, Vice President and Chief Technology Officer for EMEA at Commvault, about Resilience Operations, commonly known as ResOps, and why cyber recovery now requires security, infrastructure, identity and data teams to work from one coordinated plan. Darren...

Why can we track a meal traveling across town almost minute by minute, yet an international parcel can seemingly disappear between checkout and delivery? In this episode, I speak with Dieter Van Putte from Crossborder Global, a division of Bnode that provides global commerce and logistics services. Dieter oversees technology and operations across Landmark Global and Apple Express, giving him a clo...

Do you need to understand code before you can build a technology company or lead a team of developers? Five years after our previous conversation, I welcome Sophia Matveeva back to the podcast. Sophia is the founder of Tech for Non-Techies, where she helps founders and business professionals understand how technology products are created, tested, managed and turned into commercial ventures. A grea...

What happens when an AI agent begins influencing business decisions without fully understanding the systems, processes and dependencies behind them? In this episode, I speak with Bert van der Zwan, CEO of Bizzdesign, about the gap between enterprise AI expectations and the results many companies are seeing in practice. Bert has spent more than 25 years in software and SaaS leadership, including ex...

Can you still trust an incoming phone call when AI can imitate a familiar voice, personalize the conversation and target information specifically to you? In this episode, I speak with Alex Quilici, CEO of YouMail, about how artificial intelligence is changing phone fraud and why the personal devices carried by employees are becoming part of the corporate attack surface. Alex explains how YouMail u...

Why do AI agents and applications look impressive in demos but struggle when companies try to deploy them in production? In this episode of Tech Talks Daily, I speak with Nikunj Bajaj, co-founder and CEO of TrueFoundry, about why enterprise AI has become a systems problem, what companies need to move AI from proof of concept to production, and how better infrastructure can improve reliability, gov...

What if the biggest barrier to better customer service isn't how quickly employees work, but how much time they lose coordinating with everyone else? In this episode of Tech Talks Daily, I speak with Kevin Yang, Head of AI at Front, about why customer conversations are becoming a valuable source of business intelligence, how AI can improve work across entire teams rather than simply making individ...

What happens when your next customer is represented by an AI agent that can research products, compare prices, evaluate suppliers, negotiate terms, and make purchasing decisions? In this episode of Tech Talks Daily, I speak with Ian Kahn, Partner and Customer and Commercial Excellence Platform Leader at PwC, about the rise of the Intelligent Customer Edge and why companies need to rethink how they...

Why are companies investing heavily in AI, analytics, and data platforms while business leaders still struggle to see what is happening across their operations quickly enough to make confident decisions? In this episode of Tech Talks Daily, I speak with Massimo Merlo, Vice President for UK, Iberia, and Italy at Elastic, about why the next stage of enterprise AI adoption will depend less on who dep...

What if one of the biggest obstacles to digital transformation isn't your technology stack, but the agreements connecting it all together? Recorded live at Docusign Momentum in London, this episode continues my conversations from the show floor by looking at one of the most overlooked challenges facing modern organisations. Companies have spent years investing in CRM platforms, ERP systems, HR sof...

Why are companies spending heavily on AI tools while struggling to show meaningful improvements in productivity, revenue, or business performance? In this episode of Tech Talks Daily, I speak with Matt Cloke, Chief Technology Officer at Endava, about what it takes to become an AI-native business, why deploying thousands of AI licenses does not amount to an AI transformation, and how companies can...

What happens when AI makes employees more productive today but gradually weakens the expertise companies will depend on tomorrow? In this episode of Tech Talks Daily, I speak with Dr. Margaret Cunningham, VP of Security and AI Strategy and Field CISO at Darktrace, about cognitive tech debt, the growing risk that companies are gaining short-term efficiency from AI while unintentionally weakening cr...

What happens to blockchain networks, digital assets, and the wider internet when quantum computers become powerful enough to break the cryptography protecting them? In this episode of Tech Talks Daily, I speak with Bruno Martins, Chief Technology Officer of the Algorand Foundation, about what quantum computing means for blockchain security, why post-quantum cryptography is becoming a technology pr...

What if companies rushing to deploy AI agents are overlooking the basic problem that much of their business data is still trapped inside PDFs, emails, attachments, spreadsheets, and paper documents? In this episode of Tech Talks Daily, I speak with Sylvestre Dupont, co-founder and CEO of Parseur, about why successful AI adoption begins with making business data usable, why traditional automation c...

Why do companies continue spending heavily on cybersecurity technology while human behavior, poor governance, and skills shortages leave them exposed to attacks? In this episode of Tech Talks Daily, I speak with Phil Chapman, Cybersecurity Subject Matter Expert at Firebrand Training, about what more than two decades in the Royal Air Force, signals intelligence, counterterrorism, threat intelligenc...

What separates the founders who build category-defining companies from the thousands of startups that never make it through the venture capital funnel? In this episode of Tech Talks Daily, I speak with Keval Desai, founder and General Partner of Shakti, an early-stage venture capital firm investing in AI and space technology companies from inception. Drawing on his experience backing companies inc...

What if the most valuable business intelligence in your organisation has been hiding inside your contracts all along? Recorded live at Docusign Momentum in London, this episode explores why enterprise AI is at an inflection point. After years of focusing on what AI can create, the conversation is shifting towards how AI can help organisations understand the information they already have, remove fr...

What happens when your customers stop searching through pages of Google results and start asking ChatGPT, Claude, and other AI platforms which companies they should trust? In this episode of Tech Talks Daily, I speak with Kathleen Lucente, founder and CEO of Red Fan Communications, about zero-click search, AI-mediated discovery, and why producing more content is unlikely to solve the growing chall...

What happens when an industry managing more than $150 trillion is still held back by decades-old systems, manual work, disconnected data, and highly paid experts spending hours on tasks AI could complete in seconds? In this episode, I speak with Markus Ruetimann, a member of the Experion Technologies Advisory Board and former Global Chief Operating Officer with more than three decades of experienc...

Have you ever wondered whether the biggest competitive advantage in wealth management is no longer investment performance alone, but the ability to turn information into action faster than everyone else? In this episode of Tech Talks Daily, I welcome Bob Pisani, Chief Technology Officer at Addepar, a platform that helps investment professionals manage and analyze more than $9 trillion in assets gl...

Have you ever stopped to think about what really powers the AI revolution? While the conversation often focuses on the latest models, chips, and applications, the real story may lie in something far less visible: the energy systems and digital architecture that make it all possible. In this episode of Tech Talks Daily, I welcome Sadiq Syed, Senior Vice President of Digital Energy Software at Schne...

How is AI changing the way we choose hotels, and what does that mean for the businesses trying to deliver unforgettable guest experiences? In this episode, I speak with Frank Pitsikalis, Senior Vice President of Product Strategy and Chief Marketing Officer at Agilysys, about how AI is changing hospitality from the very first search through to every interaction a guest has during their stay. Travel...

What does responsible AI actually look like once you move beyond the headlines and start deploying it inside highly regulated businesses? In this episode, I speak with Richa Kaul, Founder and CEO of Complyance, about one of the biggest challenges facing enterprise AI today: building systems that people can trust. As companies race to adopt AI across every part of the business, governance, risk man...