FIVP Practice Matters

It's a slightly extended edition this time as we meet three guests who all have an interest in educating and supporting pet carers and veterinary professionals in the prevention and treatment of resistant bacteria. Jill Moss is the founder of the charity The Bella Moss Foundation and joining her are two of the charity’s trustees – Mike Brampton - author, managing director, lecturer, entrepreneur,...

We welcome back Onswitch CEO ALISON LAMBERT who has spent the past two decades in the veterinary consumer marketplace. So what, in 2024, is "the client experience"? What are the consequences if its ignored? What are the benefits of getting it "spot on"? This episode is packed full of practical advice - enjoy!

A bonus edition of the podcast looking at the 2024 BVNA Congress theme about 'progression', in which Ian Wolstenholme talks with KIRSTY GWYNNE about exciting developments on the Veterinary Care Assistant (VCA) role in practice, JILL MACDONALD provides some insight into the VN Vision research, BEN MYRING the RCVS Policy and Public Affairs Manager explains how vet nursing statutory regulation is und...

In the episode vet and entrepreneur DR KATIE FORD returns to chat about how practices can refresh that most important of client and clinic communication tools - social media. Which platforms work and what should you be featuring? Katie provides some thought-provoking hints and tips about what works plus the protocols and policies that practices might need to maximise the effectiveness of the vario...

In this episode Ian Wolstenholme talks with guest STEVE HOWARD, Head of Clinical Services at PDSA and Secretary General of RUMA CA&E, about this year's Antibiotic Amnesty. Now in its third year, the initiative once again takes place throughout November, and provides an opportunity for clients to return unwanted antibiotics to practices and learn more about antimicrobial resistance (AMR) an...

It's a welcome return to the podcast to DR ERNIE WARD - America's Pet Advocate, author, broadcaster, worldwide speaker and journalist. Ernie Ward graduated from the University of Georgia College of Veterinary Medicine and has spent his career blending healthy lifestyles and medicine. He is the founder of the Association for Pet Obesity Prevention and is internationally known for improving...

A recently published study in Vet Times by Dr Neil Forbes BVetMed, DECZM, FRCVS, demonstrates that now is the time to take the subject of veterinary practice hygiene very seriously, if we want to avoid "the silent pandemic". In this bonus edition of Practice Matters, Ian Wolstenholme is joined by the author, who is a Trustee of the Bella Moss Foundation, to look at how practices of every...

In this episode, Ian Wolstenholme catches up with FIVP member JOHN TAYLOR from new independent practice Taylor Vets of Brackley in Northamptonshire. Why the title "Independent 2.0"? Well, John is one of those raft of veterinarians who set up a practice soon after qualifying, later sold it, but then realised that the whole experience provided him with a second opportunity to show the true...

No, we're not analysing canine treats (maybe a thought for another pod) but looking at the significance of the good old telephone in independent practice. Who else better to provide some "tell it as it is" food for thought, backed up with latest data, than the founder of Onswitch - ALISON LAMBERT. A Yorkshire farmer’s daughter, Alison qualified from Liverpool University in 1989. She...

In these challenging times in veterinary practice with investigations, client expectations and so on, how easy or difficult is it to maintain a healthy practice culture? Come to that, what IS practice culture? Ian Wolstenholme chats with DR DAVE NICOL who has been a vet for more than 25 years and headed up two multi-doctor teams on two continents. He's an author, broadcaster and currently runs...

In this edition Ian chats with America's pet advocate, author and industry leader (as well as ironman triathlete!) DR ERNIE WARD about how our veterinary colleagues across the 'pond have tackled similar issues to that of the current CMA investigation in the UK. How has it impacted on U.S. veterinary teams and what we learn from their experiences?

In this episode Ian Wolstenholme talks with vet and entrepreneur KATIE FORD about how practices might like to consider collaborating with their local radio station to broadcast pet healthcare information and reach new audiences as part of their strategic marketing. To find out about your local community broadcaster visit http://static.ofcom.org.uk/static/radiolicensing/html/radio-stations/communit...

In this episode we chat with the President of BVA - Dr ANNA JUDSON - about the launch of their Great Workplaces Accreditation that helps to build a thriving workforce by recognising and rewarding positive workplace culture in both clinical and non-clinical veterinary workplaces. We also speak with GARY KELLY from Warren House Veterinary Centre about their recent success of being awarded UK Vets of...

In this bonus edition, Ian Wolstenholme visits the recent BVA Live event at the NEC in Birmingham and chats with VICKY and ALAN ROBINSON from Vet Dynamics MICHAEL LAZARIS from Vets on the Common RACHEL SIMMONDS from Edhen Vets CHLOE from Vet Yogi HELEN SILVER-McMAHON from Being Human MALCOLM MORLEY from BVA

In this episode LYNDSAY HUGHES celebrates the way in which veterinary nurses, student nurses and others in the vital clinical support teams are contributing to her BVNA presidential year theme of progression and encourages nurses to complete the VN profession survey which can be found here VN Profession Survey (bvna.org.uk)

In this episode LISA EARDLEY, Dogs Trust Rehoming Centre Manager in Manchester talks about the latest initiatives of the Dogs Trust, including the National Dog Survey and Dog Friendly Vet Clinics. You can complete the survey here: National Dog Survey: UK's Largest Dog Survey | Dogs Trust

In this episode KAT CHASE, Client and Marketing Manager of House and Jackson Veterinary Hospital chats with Ian Wolstenholme about their recent success as the Pet Plan Practice of the Year and how they have celebrated the win. For more details visit https://www.petplanvet.co.uk/veterinary-practice-insurance/veterinary-awards/

FIVP: Practice Matters is a new bi-weekly podcast designed to foster collaboration, spark insightful discussions and celebrate the ingenuity thriving within independent veterinary practices. With episodes set for a 10-minute format, it’s the perfect companion for a walk with your dog or on the commute to work. Practice Matters is set to amplify the voices and experiences of those on the front line...