Julien Rio
CX Therapy - Let's talk customer experience!
CX Therapy - we've all had 'em, those customer service experiences that are so bad they leave you wanting to run straight to your therapist's couch. Maybe that is not such a bad idea, there are good lessons in every bad customer experience. Join industry veterans Julien Rio and Max Ball as they share some of their scariest and most disturbing customer experiences, and break them down to see what went wrong. Was it the wrong technology. structural issues, agent problems? Listen in and find out.
Μην παραλείψεις να επισκεφτείς τη σελίδα του podcast και να στηρίξεις τον δημιουργό: www.julienrio.com
Δημιουργός
Julien Rio
Κατηγορία
Ιστοσελίδα του podcast
Τελευταίο επεισόδιο
31 Μαρ 2026
Πού να ακούσεις;
Podcast στην εφαρμογή Replaio Radio Έρχεται σύντομαΤα podcast έρχονται σύντομα στην εφαρμογή. Εγκατάστησέ την τώρα και δες πρώτος μια εντελώς νέα προσέγγιση στα podcast
Δωρεάν εγκατάσταση
Android σχεδόν 10 εκατ. λήψεις · βαθμολογία 4,8
iOS σύντομα
Επεισόδια
CX Therapy - Episode 8 - Credit for good fraud protection 03.11.2023 8:55
CX Therapy - we've all had 'em, those customer service experiences that are so bad they leave you wanting to run straight to your therapist's couch. Maybe that is not such a bad idea, there are good lessons in every bad customer experience. Join industry veterans Julien Rio and Max Ball as they share some of their scariest and most disturbing customer experiences, and break them down t...
CX Therapy - Episode 7 - The Customer Service Turkey 03.11.2023 10:08
CX Therapy - we've all had 'em, those customer service experiences that are so bad they leave you wanting to run straight to your therapist's couch. Maybe that is not such a bad idea, there are good lessons in every bad customer experience. Join industry veterans Julien Rio and Max Ball as they share some of their scariest and most disturbing customer experiences, and break them down t...
CX Therapy - Episode 6 - VOD Wars - the UX Strikes Back 03.11.2023 9:42
CX Therapy - we've all had 'em, those customer service experiences that are so bad they leave you wanting to run straight to your therapist's couch. Maybe that is not such a bad idea, there are good lessons in every bad customer experience. Join industry veterans Julien Rio and Max Ball as they share some of their scariest and most disturbing customer experiences, and break them down t...
CX Therapy - Episode 5 - Great help I shouldn't need 03.11.2023 11:05
CX Therapy - we've all had 'em, those customer service experiences that are so bad they leave you wanting to run straight to your therapist's couch. Maybe that is not such a bad idea, there are good lessons in every bad customer experience. Join industry veterans Julien Rio and Max Ball as they share some of their scariest and most disturbing customer experiences, and break them down t...
CX Therapy - Episode 4 - The car repair crash 03.11.2023 10:38
CX Therapy - we've all had 'em, those customer service experiences that are so bad they leave you wanting to run straight to your therapist's couch. Maybe that is not such a bad idea, there are good lessons in every bad customer experience. Join industry veterans Julien Rio and Max Ball as they share some of their scariest and most disturbing customer experiences, and break them down t...
CX Therapy - Episode 3 - Doctors without service 03.11.2023 10:45
CX Therapy - we've all had 'em, those customer service experiences that are so bad they leave you wanting to run straight to your therapist's couch. Maybe that is not such a bad idea, there are good lessons in every bad customer experience. Join industry veterans Julien Rio and Max Ball as they share some of their scariest and most disturbing customer experiences, and break them down t...
CX Therapy - Episode 2 - The disconnected web & mobile diet 03.11.2023 9:41
CX Therapy - we've all had 'em, those customer service experiences that are so bad they leave you wanting to run straight to your therapist's couch. Maybe that is not such a bad idea, there are good lessons in every bad customer experience. Join industry veterans Julien Rio and Max Ball as they share some of their scariest and most disturbing customer experiences, and break them down t...
CX Therapy - Episode 1 - Winning with money, losing customers 03.11.2023 12:58
CX Therapy - we've all had 'em, those customer service experiences that are so bad they leave you wanting to run straight to your therapist's couch. Maybe that is not such a bad idea, there are good lessons in every bad customer experience. Join industry veterans Julien Rio and Max Ball as they share some of their scariest and most disturbing customer experiences, and break them down t...
Παρόμοια podcast
Άκου το podcast CX Therapy - Let's talk customer experience! στο Replaio
Ραδιόφωνο και podcast σε μία εφαρμογή - δωρεάν, χωρίς εγγραφή. Εγκατάστησέ την σήμερα και μη χάσεις την πρεμιέρα
Το Replaio δεν είναι εκδότης podcast - τα ονόματα των εκπομπών, τα εξώφυλλα και ο ήχος ανήκουν στους δημιουργούς τους και διανέμονται μέσω δημόσιων ροών RSS
