National Association of Convenience Stores

Convenience Matters

Business EN ↓ Επεισόδια: 538

Whether it's for food, fuel, drinks or snacks — about half of the U.S. population is at a convenience store every day. We sell 80% of the country's fuel and we are 4% of the total U.S. economy. We'll talk about what we see at stores — and what the future may hold — as long as it's convenient.

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Δημιουργός

National Association of Convenience Stores

Κατηγορία

Business

Ιστοσελίδα του podcast

conveniencematters.com

Τελευταίο επεισόδιο

26 Οκτ 2026

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Επεισόδια

#255 May I See Your ID? 02.11.2020

90% of consumers support a nation-wide standard for age verification. NACS and Conexxus have developed a solution. Hosted by: Jeff Lenard, VP Strategic Industry Initiatives, NACS and Carolyn Schnare, Director Strategic Initiatives, NACS

#254 Reimagining Transportation Trends in the U.S. 26.10.2020

Where are people going and what are they doing in this next new normal? Finding that people make more purposeful store trips, do more outside activity and commute less, how can retailers adjust? Hosted by: Donovan Woods, Director of Operations, Fuels Institute and Jeff Lenard, VP Strategic Industry Initiatives, NACS

#253 Protecting Consumer Privacy 19.10.2020

Regulations are in place protecting consumer privacy. What do retailers need to know to protect - and remove - consumer information? Hosted by: Carolyn Schnare, Director Strategic Initiatives, NACS and Jeff Lenard, VP Strategic Industry Initiatives, NACS

#252 Protect Your Business From COVID-19 Lawsuits 12.10.2020

Throughout the pandemic, c-stores have stayed open, implementing smart protections for customers and employees. While that may increase risk to COVID-19 related lawsuits, it protects human life, which is most important. Hosted by: Carolyn Schnare, Director Strategic Initiatives, NACS and Jeff Lenard, VP Strategic Industry Initiatives, NACS

#251 Keeping Compliant: Solving Permit Problems 05.10.2020

Paperwork gets lost and deadlines can get missed. The cloud is a perfect palace to manage and store it. Hosted by: Carolyn Schnare, Director Strategic Initiatives, NACS and Jeff Lenard, VP Strategic Industry Initiatives, NACS

#250 Hurricanes and Their Effects on Fuel Supply 28.09.2020

Active hurricane seasons have the potential of disrupting the fuel supply. What more is in store for 2020? Hosted by: Donovan Woods, Director of Operations, Fuels Institute and John Eichberger, Executive Director, Fuels Institute

#249 Loyalty Matters. A Lot. 21.09.2020

Capturing the attention of highly attentive customers who really like your brand is more important than ever. Hosted by: Carolyn Schnare, Director Strategic Initiatives, NACS and Jeff Lenard, VP Strategic Industry Initiatives, NACS

#248 The Future of Forecourt Communication is in Pixels 14.09.2020

How do you communicate to customers filling up or driving by? Bright, crisp signage that clearly articulates what's happening in the store can attract new and time-starved customers inside. Hosted by: Carolyn Schnare, Director Strategic Initiatives, NACS and Donovan Woods, Director of Operations, Fuels Institute

#247 Protecting the Industry One Tank at a Time 07.09.2020

In this episode, we're talking about the importance of the unseen things at convenience stores like teamwork, leadership and environmental protections. Hosted by: Donovan Woods, Director of Operations, Fuels Institute and Jeff Lenard, VP Strategic Industry Initiatives, NACS

#246 Cheers for Beers 31.08.2020

Hear how the beer and hard seltzer category is performing in convenience stores and what to maybe expect in 2021. Hosted by: Jeff Lenard, VP Strategic Industry Initiatives, NACS and Carolyn Schnare, Director Strategic Initiatives, NACS

#245 Remember This? Fueling Through the Years 24.08.2020

Join three fuel industry icons as they look back from full-service to the future of electric charging and how gas stations have changed over the years. Hosted by: John Eichberger, Executive Director, Fuels Institute and Jeff Lenard, VP Strategic Industry Initiatives, NACS

#244 From One to Many: Scaling Leadership 17.08.2020

Growing from running one convenience store to running many, best-selling author Jim Sullivan shares ideas to lead multiple teams with finesse. Hosted by: Jeff Lenard, VP Strategic Industry Initiatives, NACS and Carolyn Schnare, Director Strategic Initiatives, NACS

#243 Are Liquid Fuels Dead? 10.08.2020

Electric vehicles are the exciting shiny object in the automotive world, but will they obliterate the market for combustible fuel engine vehicles? Hosted by: Donovan Woods, Director of Operations, Fuels Institute and John Eichberger, Executive Director, Fuels Institute

#242 Protect Card Payments at the Gas Pump 03.08.2020

Tackling EMV-compatible pump upgrades can be expensive, but there are solutions available to make it affordable and easy. Hosted by: Donovan Woods, Director of Operations, Fuels Institute and Jeff Lenard, VP Strategic Industry Initiatives, NACS

#241 Memory Matters 27.07.2020

Can you remember every customer's name that comes in your store? Can you remember your grocery list? What day is it? Hosted by: Jeff Lenard, VP Strategic Industry Initiatives, NACS and Carolyn Schnare, Director Strategic Initiatives, NACS

#240 A Conversation with Andrew Thornton About Going Plastic-Free 20.07.2020

Retailer Andrew Thornton, Founder of a London convenience store that has tackled climate change head-on talks about his journey and the future of climate change in this new normal. Hosted by: Jeff Lenard, VP Strategic Industry Initiatives, NACS and Carolyn Schnare, Director Strategic Initiatives, NACS

#239 What You Need to Know About DEF 13.07.2020

Did you know that diesel cars and trucks need diesel exhaust fluid (DEF) to operate? Selling high-quality DEF can help retailers grow sales and keep diesel customers moving. Hosted by: Donovan Woods, Director of Operations, Fuels Institute and Carolyn Schnare, Director Strategic Initiatives, NACS

#238 Local Matters 06.07.2020

The U.S Census Bureau has incredible research tools to grow your business collected through the decennial survey and dozens of other annual businesses surveys. Hosted by: Jeff Lenard, VP Strategic Industry Initiatives, NACS and Carolyn Schnare, Director Strategic Initiatives, NACS

#237 Retailer Decision Making for EVs 29.06.2020

There's no doubt about it, electric vehicles are here to stay. While EVs are increasing in popularity, there are near-term challenges that have the potential to temper large-scale expansion. Hosted by: Donovan Woods, Director of Operations, Fuels Institute and John Eichberger, Executive Director, Fuels Institute

#236 Consumer Decision Making for EVs 29.06.2020

85% of consumers think that EVs are the future of cars or are a very interesting idea. EVs present positive benefits to consumer but they're still slow to get purchasing traction. Hosted by: Donovan Woods, Director of Operations, Fuels Institute and John Eichberger, Executive Director, Fuels Institute

#235 Category Close-up: Packaged Beverages 22.06.2020

What could be more refreshing on a hot day than a cold drink? Find out how the packaged beverage category is making a splash. Hosted by: Carolyn Schnare, Director Strategic Initiatives, NACS

#234 Category Close-up: Cold Dispensed Beverages 22.06.2020

Convenience stores are a destination for beverages. Refresh your knowledge on how cold drinks can fuel customer visits. Hosted by: Carolyn Schnare, Director Strategic Initiatives, NACS

#233 Category Close-up: Fueling 22.06.2020

Convenience stores sell 80 percent of the fuel in the U.S. Find out how technology has helped this category change and grow. Hosted by: Carolyn Schnare, Director Strategic Initiatives, NACS

#232 E-commerce When We Need it Most 15.06.2020

Delivery and pickup has been clutch for consumers who can't or won't leave the house or car. Online back office systems to check inventory, track orders, and automate the supply chain have been crucial for retail and foodservice businesses. Whenever things get back to normal, did your business pass the test of conforming to the new e-commerce normal? Hosted by: Carolyn Schnare, Director Strategic...

#231 New Normal Retail Store Design 08.06.2020

Six feet apart, minimal contact, sanitizer stations and plexiglass. Are these the staples of convenience retail store design going forward in the new normal? Hosted by: Jeff Lenard, VP Strategic Industry Initiatives, NACS and Carolyn Schnare, Director Strategic Initiatives, NACS

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