Choose People Love Pets: The Veterinary Culture Podcast

In this episode we explore the importance of setting and enforcing clear boundaries with clients to protect your veterinary hospital's culture. We discuss how removing problematic clients can enhance workplace morale and create a more enjoyable environment for your team. Real-life stories illustrate the positive impact of these tough decisions. Tune in to learn how prioritizing your team's well-be...

In this 'Lead By Example' (LBE) episode, we explore two challenging scenarios in a veterinary hospital setting. First, we discuss a situation where a client brings roaches into the appointment, providing strategies on how to professionally and tactfully address the issue while ensuring the health and safety of the hospital environment. In the second scenario, we cover the delicate topic of talking...

In this episode, discover how HEB, a Texas based grocery store company, successfully retains employees through leadership transitions and what veterinary medicine can learn from this approach. We interview HEB leader, Sakura Kale, who has worked for 18 years with this nationally top ranked company for culture. We compare and contrast HEB's approach with that of veterinary medicine, highlighting le...

In this episode we define culture and leadership in veterinary medicine, the discussion revolves around various leadership styles, emphasizing the importance of effective leadership in creating a positive hospital environment.   Submit experiences you would like us to unpack in our Lead By Example episodes here: choosepeoplelovepets@outlook.com  

Introducing your hosts: Dr. Brianna Armstrong and Phoebe Valdez. Together, Brianna and Phoebe explore the intersection of leadership and culture in veterinary medicine, sharing stories, strategies, and practical tips to empower both seasoned professionals and those just starting their journey in this fulfilling yet demanding field.   Reach out to us at: choosepeoplelovepets@outlook.com  ...