Transform NOW

Building a Sophisticated Hybrid Workforce . In this episode, Michael Marchuk chats with Dan Ternes, the chief technology officer for the Asia-Pacific region for Blue Prism. Dan brings his high-energy enthusiasm to explain how to turn problems into successful automation programs and drive real value for the organization. . Here’s what we talked with Dan about: * Why automating mundane and menial wo...

Building a Resilient Workforce . In this episode, host Michael Marchuk talks with Van Ton-Quinlivan about reskilling the workforce to meet the demands of ever-changing technology. Van provides insights into the changing roles of employers and employees along with how the educational system can help bridge the gap in additional to discussing the concepts presented in her book, WorkforceRx: Agile an...

In this episode, host Michael Marchuk talks with Dr. Eric Daimler, CEO of Conexus AI and an expert with over 20 years in artificial intelligence and a Presidential Innovation Fellow during the Obama Administration. Eric shares his thoughts on automation and AI as it relates to the context of our knowledge and processing and provides insights on business automation as every company becomes an &quot...

Old Mutual Transforms with a Start-up's Mindset . Old Mutual sees their company as both a 176-year old organization and a 24-month old start-up. On this podcast, Kavita Maharaj speaks with Tags Moodley, chief CX director and Kusheel Amritlall, head of applied intelligence from Old Mutual and they share how they embarked on their digital transformation journey in 2020, which has evolved into applie...

On this podcast, Brad Hairston talks with Dr. Leslie Willcocks, professor at London School of Economics, and Darshan Jain, Head of Financial Services at Blue Prism, who explain how they have collaborated on a digital maturity assessment to help companies manage their journey more effectively. . Here’s what we talked with Dr. Willcocks and Darshan about: * What automation-focused senior executives...

Embracing our Differences to Enhance the Future of Work . LinkedIn Audio Live sponsored a discussion about "Diversity in Intelligent Automation" on Thursday, February 10. Over 60 people were in attendance. Hosted by Ian Barkin, the event featured a panel discussion with the following participants: BPinIA Founder Alionna Gardner, BPinIA Co-Founder Shiyanbade Animashaun, RPA Jargon Buster Founder To...

Successful Apprenticeship Catapults Young Career in Automation . Intelligent Automation has brought fought a number of new career opportunities to young and old. On this podcast, Xina Seaton talks with Taylor McTaggart, Continuous Improvement Consultant with Zurich Insurance about jumping directly from high school to a large corporate environment where she was 5 to 10 years younger than her counte...

Embracing AI to Enhance Automation . In this episode, Michael Marchuk talks with Luke Arrigoni about the nature of artificial intelligence and the potential mysteries surrounding its implementation and application. Here’s what we talked with Luke about: * How to avoid implementing a "black box" AI that no one understands * Why data hygiene is critical to reliable results from your AI * How to alig...

On this podcast, Brad Hairston talks with Johnny Ramondino, CEO of INVOKE, who explains how his company continues to innovate new intelligent automation solutions in step with the evolving needs of their customers. . Here’s what we talked with Johnny about: * What INVOKE is all about * What excites Johnny the most about being the CEO of a consulting firm in this space * Skills needed to support a...

In this episode, Michael Marchuk talks with Sumit Banerjee, a core member of Boston Consulting Group’s Technology, Media & Telecommunications (TMT) practice about the impact of automation on the telecom market and how global telecommunications companies are evolving to meet the customer and employee expectations from his article "Transforming Telcos with Artificial Intelligence". . Here’s what...

On this podcast, Brad Hairston talks with Michael Heric, Partner at Bain & Company, who explains why companies should accelerate their automation efforts and how many are doing so today. . Here’s what we talked with Michael about: * The general pace of intelligent automation across most companies * Some thoughts on automation centers of excellence * What IT should do to accelerate the pace of...

How Consumerism, Technology and Pandemic are Accelerating the Future . In this episode, Michael Marchuk talks with author Paddy Padmanabhan about his recent digital transformation book for healthcare providers. . Here’s what we talked with Paddy about: * How healthcare providers can launch an enterprise-level digital transformation * How can healthcare providers make sense of the rapidly changing...

On this podcast, Brad Hairston talks with Michael Kern, Director AI Enablement and GTM Execution at DataRobot, who explains how DataRobot simplifies AI and helps companies establish "citizen data scientists." Also discussed is how is how DataRobot and RPA digital workers combine to bring a more impactful intelligent automation solution. . Here’s what we talked with Michael about: * An ov...

How the NHS is Transforming Patient Care with Automation . The healthcare industry has been under a lot of pressure in the last few years. The need for medical staff's time and attention to be dedicated to patient care has risen exponentially and thankfully automation has stepped in to help. In this episode, Xina Seaton talks with Louise Wall of e18 Consulting about how the NHS is harnessing techn...

Digital Workers Address Retail Supply Chain Woes . The retail industry has certainly felt the brunt of the global pandemic in a variety of ways, and retailers across the globe see intelligent automation as a way to turn things around. On this podcast, Brad Hairston talks with Pieter Grobbelaar, CEO of Cogent, and Waseer Haffajee, Chief Automation Officer of Cogent, who explain how their turnkey, e...

How the Canadian Government is Transforming with Automation . Governments today, using intelligent automation can fundamentally change the way they operate and the experience of both employees and citizens. In this episode, Xina Seaton talks with Daisy Moreno, senior engagement manager with the Canadian government about how public-sector organizations can work in a way that leverages emerging tech...

Digital Transformation as a Critical Advantage . Digital transformation using intelligent automation can fundamentally change the way that organizations operate. In this episode, Michael Marchuk talks with Eric Tyree, Head of Research and AI at Blue Prism about how commercial and public-sector organizations can see "work" in a new way and change the way they allocate resources for the greatest imp...

On this podcast, Brad Hairston talks with Xavier Hanson, partner at Reveal Group, who shares many of his pointed observations on what's going on in the world of intelligent automation. . Here’s what we talked with Xavier about: * Overview of Reveal Group – services and product portfolio * The major challenges companies face with scaling intelligent automation * Building an intelligent automati...

On this podcast, Brad Hairston talks with Dr. Stefan Gstettner, Partner and Director of Supply Chain at BCG, who explains how companies are striving to make their supply chains more resilient and "human-centric" in order to address the issues that have surfaced in recent years. . Here’s what we talked with Stefan about: * The biggest issues in global supply chain management exposed by th...

On this podcast, Brad Hairston talks with Eric Maloney, Digital Transformation Specialist at Axis Group, who explains how the combination of decision intelligence and automation is a game-changer. . Here’s what we talked with Eric about: * Decision intelligence defined * How this area has evolved in recent years * Where decision intelligence intersects with the world of RPA and intelligent automat...

Unlocking New Opportunities . As the way we work changes, employees are looking for new ways to add to their capabilities and change the way they approach work. Companies and public sector organizations are adopting automation to improve their efficiencies and enhance their customer's experiences. However, these same organizations are struggling to find employees who understand how to lead and get...

The Future of Low-Power, High-Impact AI . Artificial Intelligence (AI) can offer organizations greater insights and more accurate decisions based on data. Michael Marchuk spoke with Rob Telson of BrainChip about the future of AI at the edge, not reliant on the cloud or high-powered data center infrastructure to support AI analysis and decisioning and how organizations will see their own operations...

Put Innovation and IA at the Heart of Digital Transformation . Rachel Swindells, Intelligent Automation Capability Lead at ASB Bank , talks through how their approach to automation has evolved alongside the technology, how they've handled challenges arising from the pandemic, and how intelligent automation has helped them achieve their transformation goals. ASB Bank is one of New Zealand's leading...

On this podcast, Brad Hairston talks with John Rossman, former Amazon executive and author, who explains how companies can emulate Amazon's leadership principles and be boldly disruptive. . Here’s what we talked with John about: * John’s role at Amazon and what inspired him to write The Amazon Way * Which Amazon leadership principles are the most relevant to today’s current business environmen...

On this podcast, Brad Hairston talks with Pascal Gautheron of Bain & Company to get his thoughts and predictions on the coming era of digital transformation. . Here’s what we talked with Pascal about: * How important it has become to the C-Suite to re-evaluate the “future of work” for their organizations * How most C-Suite executives view intelligent automation and how that needs to change * H...