The Travel Agent Guide

5 Data Points That Will Change Your Business If you’re not tracking your numbers, you’re not growing—you’re guessing. In this episode, we break down the key metrics every travel agent should know: Next Follow-Up (CRM): Success is in the follow-up—how bad do you want the lead?  Lead Sources & Notes: Know exactly where your business is coming from.  Closed Lost Reasons: If they didn’t see your v...

The Basics of AI Saving You Time on Itinerary Creation How are travel agents really using AI today—and how can it help you work faster without losing your personal touch? In this episode, we talk about how AI can support your business—from research, ideation, and narrowing down options, to using tools like AI Assist in Tern.  We also dive into whether you should be using AI before client consultat...

Nearly half (46%) of travel advisors feel more overwhelmed this year, and around one-third (32%) report active burnout. Over half say their workload isn’t sustainable, mainly due to client demands and industry pressures. (Travel Age West) How do you know if you’re burnt out? Chronic exhaustion Loss of motivation Irritability Detachment Declining job performance Set boundaries with clients Only abo...

Podcast Episode: The Ultimate Pre-Departure Checklist for Travel Advisors Ready to take your travel business to the next level? This week, we’re diving deep into pre-departure checks —the essential steps that every travel advisor needs to ensure their clients have a seamless, stress-free trip. From flights and transfers to hotels, tours, and special client requests, we break down every detail you...

In this episode of The Travel Agent Guide , we break down what it really takes to become a high-earning travel agent in 2026. This conversation explores the systems, strategies, and mindset that help travel agents scale their businesses to six and seven figures. If you want to grow a profitable travel business, this episode walks through the essential pieces successful advisors have in place—from...

Most travel advisors think they need more time. In reality, they need more support. In this episode, we pull back the curtain on what a fully trained assistant (and a true pre-departure team) can handle for you—so you can stay focused on sales, client relationships, and growth. From forgotten insurance quotes to hotel reconfirmations, missing payments, and last-minute travel chaos, this conversati...

Most travel advisors think burnout comes from “too many clients.” In reality, burnout comes from no boundaries . Because being a great advisor doesn’t just mean planning amazing trips… It means managing expectations, protecting your time, and running a business that doesn’t run you. In this episode, we break down 5 boundaries that will save your life — and help you become a better advisor and a be...

How to Add on Hundreds in Commission without Getting Questions Are you putting together detailed FIT trips, booking flights, coordinating transfers and tours — and still earning just 10–12%? In this episode of Travel Agent Guide, we share how to strategically structure package pricing so you can earn 15–20% commission without constant client pushback. We cover how to present a single package price...

Big Bold Decisions: Interview with Byrd Bergeron is a real look at what it takes to build a travel advisor business that lasts—without burnout. In this episode of The Travel Agent Guide , Byrd shares how she scaled from a “side hustle” mindset to a multi–million dollar agency in just a few years, plus the mindset shifts, sales foundations, and support systems that made it possible. You’ll hear why...

What’s a DMC—and how can it help you look like an expert in a destination you’ve never even visited? In this episode, we pull back the curtain on the "secret weapon" of elite travel advisors: the Destination Management Company (DMC) . We break down exactly what a DMC is, why they are a total game-changer for complex itineraries, and how you can confidently bring a local partner into a cl...

How to Pitch a Fee—Without Getting Turned Down Charging a fee doesn’t have to feel awkward. In this episode, we break down how to confidently pitch your fee, position your value, and attract committed clients—without fear of rejection. Learn when to introduce the fee, why it matters, and how charging upfront can protect your time, expertise, and income. If you’re ready to stop working for free and...

In this episode, we dive into what it really takes to transition from a traditional job into a thriving, full-time travel business. From working long nights in the service industry to building a six-figure commission career, this conversation breaks down the realities behind the success—mindset shifts, sales skills, systems, mentorship, and knowing when to take the leap. You’ll hear honest insight...

In this episode of The Travel Agent Guide , we talk about how to turn clients into raving fans who come back year after year and refer new business. You’ll learn how to build trust early, when and how to ask for referrals, and why strong communication makes all the difference. The episode also covers simple habits—like follow-ups, setting expectations, and thoughtful client touches—that help you s...

In this episode of The Travel Agent Guide , Byrd Bergeron and Haley DeCarlo break down one of the hardest skills every travel advisor must learn: when—and how—to say no to a client. From low budgets and “flights-only” requests to boundary issues, Airbnbs, and price-checking clients, this conversation walks through real-world scenarios advisors face every day. Byrd and Haley share exactly how to bl...