The Raving Patients Podcast

As ransomware attacks and data breaches keep increasing, implementing proper cybersecurity measures is becoming increasingly crucial for dental practices. Failing to do so might put your dental practice's data at serious risk. Fortunately, protecting your dental practice from ransomware attacks is easier than you might think! Amy Wood is a best-selling author, speaker, consultant, and coach. She h...

Are you struggling with your online dental marketing? It's no secret that dental marketing is a very competitive field - failing to develop effective marketing strategies can quickly render your dental practice irrelevant. Fortunately, it's not too late to step up your dental marketing game and stand out from the pack! Ted Kozel is the Director of Healthcare Sales of Socius Marketing, a digital ma...

The workforce participation rate in the dental industry is at an all-time low. The days of simply going onto a job board and quickly finding and hiring a candidate are gone.  Dental hygienists are inundated with offers, and candidates frequently ghost dental offices for work interviews. Even so, there are still tools and strategies through which dental offices can overcome these challenges and tur...

With so much going on inside a dental practice on any given day, it's easy to forget about updating your social media accounts.  Moreover, Instagram marketing is a very competitive field when it comes to dental practices, and inaction can quickly render you irrelevant. So, what are some Instagram marketing best practices dental professionals can adopt? This week I welcome Gina Marcus, DMD, and exp...

Most people are running full speed in life but aren't sure what direction or what they are running towards. So they begin to run faster and faster - and beat themselves up for not being further along. As this goalpost keeps moving, suffering and mental health problems increase. Countless dental professionals struggle daily with these issues, but the good news is that it doesn't have to be that way...

Are you tired of your patients not taking you seriously? Are you frustrated when your patients don't own their disease? You are not alone!  More than ever, patients need to comprehend our message of overall health through dental wellness.   Emme Sanders, RDH, transforms dental practices with her high energy and positive approach to coaching. She has expanded her leadership and interpersonal skills...

Are you looking to build your dental practice's following and engagement on social media platforms? As the social media algorithm continues to evolve, dental practice owners must stay updated with the latest trends and online marketing techniques. So, what is the best strategy to attract more patients and position yourself as your community's dental practice of choice? Mary Robb is the CEO & found...

Running a dental business isn't easy. We have to do everything, from SEO and marketing to handling payroll, while still focusing on our clinical work. To make things worse, we never learn business acumen at dental school! Fortunately, you are more than capable of being a successful clinician and business owner - you just need the right tools. Kasper is a smart integrated platform that allows you t...

There's one thing on which all dental professionals will agree: it's tough to make money with Invisalign. With so many costs, refinements, scans, and chair visits, it's no wonder many dentists choose not to offer this treatment. But what if you could make $150,000+ a year passively by offering Invisalign treatment - for FREE? Two Front is a tech-enabled, collaborative platform that helps dentists...

Too often, dental practices don't realize that they are missing critical elements of their marketing or that their well-intentioned efforts have caused self-inflicted marketing wounds. So, what is the best strategy to avoid these common dental marketing mistakes? Jamie DiBease is an online dental marketing professional and owner of dental marketing company Day One. Today, Jamie joins me to discuss...

Change is difficult. It's uncomfortable, complicated and sometimes even painful.  As a dental professional managing a busy practice, creating lasting change, and finding the right mindset to succeed can be challenging. The problem is that not developing that mindset only prevents you from improving your dentistry, growing your practice, and succeeding in life.  Maggie Augustyn, practicing dentist...

Social media is essential to dental marketing and arguably the most effective way to attract new patients today. However, doing your own social media marketing can be challenging, especially when managing a busy practice. Fortunately, it's not too late to reach your social media goals for 2022! 🎯 Rita Zamora is a seasoned dental professional and owner of Connect90.com, a social media solutions we...

There's so much that needs to be done in a dental office daily, and with the Great Recession, finding someone to work at the front desk is becoming harder and harder. Fortunately, there's a much faster and cost-effective alternative to scale your dental practice in 2022! MedVA.com is a virtual healthcare staffing company founded by doctors to assist medical and dental practices in meeting their st...

Keeping well-organized clinical records it's one of the most challenging parts of running a dental practice - one single mistake could put your practice in serious legal trouble. So, what can practice owners do to protect their business? Roy Shelburne is a dental professional, consultant, and speaker with more than 36 years of experience in dentistry. As a practice owner, Roy learned the importanc...

Knowing and leveraging your data is crucial when developing a solid dental marketing strategy in 2022. However, many dentists don't keep track of essential KPIs, waste tons of money on useless marketing, and don't know how well their strategy is working. Fortunately, it doesn't have to be that way! Gary Bird is the Founder and CEO of SMC National, a company that uses rigorous data analysis to help...

Every dentist will eventually exit from active practice. The journey to that off-ramp will vary significantly between practitioners, but those without solid financial planning skills will have difficulty achieving financial success without actively practicing. The good news is that post-dentistry life doesn't have to mean unnecessary financial restrictions! Shawn Terrell is a financial advisor and...

Sleep apnea is a breathing disorder that can lead to serious health problems such as high blood pressure and heart issues if untreated. However, recent developments in dental sleep medicine seem to have found the perfect solution. Mona Patel is a veteran dental professional, dental sleep coach, and founder of Dental Snoozology. Today, Mona joins me to discuss how she got involved in dental sleep m...

Practices that use patient finance companies spend around $15,000 to $30,000 per year on "discount fees." Moreover, dental practices that run recurring card payments through in-house or practice management software-driven payment plans also lose thousands of dollars per year in merchant fees. Fortunately, there is a much better alternative: DOCPAY. Today, I'm joined by Ron Barnett, CEO of DOCPAY,...

As a practice owner, your success relies on your team working together as high performers. Turnover, stress, and people problems are not new to our industry, and yet, they can be solved by understanding team members as individuals, as a team, and who you are as a practice. In this week's episode, I welcome Dr. Kelly Tanner, dental professional, leadership consultant, and speaker, to explore the 5...

Dental practices are increasingly looking at VoIP technology as a faster, flexible alternative to traditional phone lines. However, many practice owners still find this technology unreliable and difficult to use. But it doesn't have to be that way! Kevin Tallman, CEO of Mango Voice, joins me today to explain how Mango's innovative VoIP technology can help you manage your phone system and streamlin...

While increasing case acceptance and attracting new patients are essential for practice growth, there's no better strategy to scale your practice than improving patient retention.  Debbie Bittke is a practicing hygienist helping hygiene departments grow by implementing cost-effective patient retention strategies and improving efficiency. She is also the founder of Dental Practice Solutions, a dent...

Once in a while, a genuinely exciting development happens in dentistry, and today, I'm thrilled to introduce you to one of them. Dr. Gregory Tuttle has developed a revolutionary local anesthesia technique called TuttleNumbNow, which has worked wonders in enhancing the doctor/patient experience, improving efficiency, and growing revenue. Dr. Gregory joins me today to discuss his technique's benefit...

Patients increasingly demand digital options when it comes to dentistry; practice treatment plan close rates go up a minimum of 15% by offering remote monitoring alternatives. So, what is the formula to success without disrupting your current workflow?  In this week's episode, I welcome dental professionals and entrepreneurs Matthew Quinn and Dr. Kurt Hoffman to learn more about In Hand Dental (pr...

In the last two years, Google removed 130 million fake reviews (almost 180,000 fake reviews per day!), and that's just the tip of the iceberg. Illegitimate reviews can severely harm your online reputation and are quickly becoming a persistent problem in the dental space. So, how can practice owners identify and eliminate fake reviews? Curtis Boyd, Founder of The Transparency Company, joins me to d...

There's a specific issue that affects dental professionals daily, yet we seldom talk about: noise-induced hearing loss. Much of the gear we use in the dental office is loud enough to cause severe health issues after prolonged exposure. So, what can we do to prevent this risk? Today I welcome Dr. Sam Shamardi, clinician, author, and dental entrepreneur, to discuss the noise exposure problem in dent...