Steven Van Belleghem

The CX Podcast

Every month Steven shares his view on the latest customer experience, marketing and technology news in a short update. On a regular bases, you can also listen to (parts of) his keynote presentations and interviews with experts in the field of customer experience and technology. Steven is a thought leader on the transformation of customer relations and the future of marketing. He is an expert in inspiring companies to become true customer-centric organizations in this high speed digital world.

Autor

Steven Van Belleghem

Kategorie

Business

Podcast-Website

www.stevenvanbelleghem.com

Neueste Folge

26. Apr 2024

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Steven's week 153: News about the Coronavirus, the US, SpaceX and a reunion in VR! 14.02.2020

Welcome everyone! In this week’s show: the Coronavirus crisis is giving high-tech innovation in China a boost, the US may be looking to buy Nokia or Ericsson in order to compete in the 5G race, SpaceX is suggesting a Starlink spin-off and a controversial mother-daughter reunion in VR is raising ethical questions. Enjoy the episode!

Steven's week 152: News about Amazon Prime, Grab, Disney Plus, Unilever, Spotify and Alexa voice. 07.02.2020

Welcome everyone! Amazon Prime’s growth reaches 150 million subscribers, tech giant Grab acquires Bento Invest, Disney Plus hits 29 million users, Unilever launches personal Ben and Jerry’s deliveries, Spotify boosts podcasts with The Ringer purchase and brands can create their own Alexa voice. Hope you like it!

Steven's week 151: News about the battle against the coronavirus, Apple, Pinterest and P&G! 31.01.2020

Hi there! In this week’s show: local 5G networks help fight the coronavirus, Apple announced its highest quarterly revenue ever, Pinterest launches an AR tool to try on your pins and Procter & Gamble wants to create its own tv series to get P&G brands on streaming platforms. Enjoy!

Steven's week 150: News about Tesla Model 3, Fitbit and GM Cruise 24.01.2020

Hi everyone, and welcome! Tesla Model 3 is crushing its (German) competitors, Fitbit data may predict flu outbreaks and GM Cruise introduces a whole new self-driving car concept. Enjoy the episode and see you next week!

Steven's week 149: News about Facebook AR glasses ambition, DNA testers 23andME, Walmart and Amazon 17.01.2020

Welcome to a new episode! Facebook reveals its AR glasses ambition, DNA testers 23andME are disrupting the healthcare sector, Walmart introduces inventory robots and Amazon is going Dutch. Enjoy!

Steven's week 148: News about SpaceX Starlink satellites, Alexa, Samsung, Instagram and Amazon 10.01.2020

Happy New Year from Las Vegas! In the first show of 2020: 60 new SpaceX Starlink satellites launched, new Alexa and car manufacturer partnerships coming up (including Lamborghini!), Samsung presents its revolutionary AI fridge, Instagram’s active user growth is dropping and offline Amazon stores are opening in India. See you next week!

Steven's Week 147: news about PewDiePie, Lyft, Apple, Amazon and Disney+ 20.12.2019

Welcome to my last Weekly of the 2010’s! In this episode: YouTube-star PewDiePie takes a break, Lyft is entering the car rental market, Apple offers free DNA test to its employees, Amazon says goodbye to FedEx, but teams up with Apple and Google to make smart home tech more compatible and Disney+ can’t threat Netflix (yet). See you in 2020!

Steven's week 146: News about Netflix, Tesla, Walmart and Pirate Bay 13.12.2019

Hey everyone! In this week’s show: Netflix calls the shots in Golden Globe nominations, Tesla shows its Cybertruck trailer, Walmart is testing autonomous grocery delivery and Pirate Bay enters the streaming market. Enjoy and see you next week!

Steven's week 144: News about Didi, Virtual Reality, Netflix, Alexa and Amazon 06.12.2019

Welcome! There is a portable Amazon Echo for the Indian market now coming up, Black Friday and Cyber Monday are breaking records, but Singles Day is still number 1 by far, and Daimler is pilot-testing self-driving Mercedes taxis in California. Enjoy the episode!

Steven's week 144: News about Didi, Virtual Reality, Netflix, Alexa and Amazon 29.11.2019

Welcome to a new show! This week I’m talking about Chinese car service Didi introducing in-car 5G hotspots, a VR headset experiment on cows, how Netflix is trying to join the Oscars race, and the important merge of Alexa and Amazon’s AWS cloud platform. Enjoy!

Steven's week 143: News about Amazon Go, Google Assistant, SoftBank and TikTok 22.11.2019

Hi everyone! Amazon Go stores will be growing to supermarket size, Google Assistant is experimenting with a personalised news feed, SoftBank is planning a merge of Japanese messaging app Line and Yahoo Japan, and TikTok is moving into social commerce by introducing in-app sales.

Steven's week 142: News about Alibaba, Apple Card, Instagram, Amazon and Disney+ 15.11.2019

Welcome to a new show! This week: Alibaba smashes the Singles Day sales record, Apple Card accused of discriminating women, Instagram is copying TikTok, Amazon wants to open a physical grocery store, Disney+ is an instant hit and Instagram starts hiding likes. Enjoy!

Steven's week 141: News about Google, Twitter, Uber and Alipay 08.11.2019

Welcome to a new episode everyone! This week, I discuss Google’s acquisition of Fitbit, Twitter’s ban of political ads, Uber’s future plans and how mobile payments in China just got easier for tourists. Enjoy!

Steven calls with Tony Chocolonely 04.11.2019

In this episode he talks to Tony Chocolonely

Steven's week 140: News about OpenAI, Mark Zuckerberg, Netflix, Google & Libra 25.10.2019

A new episode of my weekly video: Mark Zuckerberg gave a speech about the possibility of free speech on Facebook, London opened the world’s first AI bar, the streaming wars are pushing Netflix to raise more money, OpenAI’s robot hand solves a Rubik's Cube one-handed, Google creates a quantum computer and Mark Zuckerberg's Libra Testimony got pretty intense. Enjoy the show & see you in two week...

Steven’s week 139: News about Facebook, Fortnite, Oracle and Google 18.10.2019

Hey everyone! In this week’s show: Facebook’s Libra project loses support, Chinese people trust robots more than their bosses, Fortnite blacks out (but not really) and Google introduces Pixel 4 with a cool radar chip user interface.

Steven calls with Herman Toch 14.10.2019

In this episode he talks to Herman Toch

Steven’s week 138: News about John Hancock & Apple Watch, Tik Tok, Apple, Google and Waymo 11.10.2019

In this episode of Steven’s week: life insurance provider John Hancock made a cool deal with Apple Watch to reward active people, Tik Tok puts safety first by banning all political ads, streaming business is becoming more aggressive, Apple will soon come out with an AR accessory for iPhones, Google looks set to re-enter social media and the autonomous vehicle company Waymo announced they’ll be 3D-...

Steven calls with Tien Tzuo 07.10.2019

In this episode Steven talks to TIen Tzuo, CEO of Zuora.

Steven's week 137: News about Volkswagen, Amazon, Mark Zuckerburg vs. Tik Tok and Google Assistant 04.10.2019

Welcome to a new Steven’s Week! In this episode: Volkswagen introduces its car-boot delivery service We Deliver in the UK, Amazon wants to offer Go technology to third parties, Tik Tok is making Mark Zuckerberg nervous and Google Assistant is finally starting to handle its privacy issues. Enjoy the video!

Steven’s week 136: News about Walgreen, Apple, LinkedIn, Tesla, Facebook, Amazon Echo and Mark Zuckerberg’s new VR tool. 27.09.2019

In this week’s update: Pharma retailer Walgreens launches drone delivery in the US, Apple opens up Siri to third-party developers, LinkedIn tops digital trust report once more, Tesla reveals million-mile battery, Facebook acquires mind-reading interface CTRL-Labs, Amazon Echo Show can identify objects and Mark Zuckerberg shows his new VR tool. Enjoy!

Titel: STEVENS WEEK 135: News about neobanks, Google's driverless car, voice assistance and Mercedes 20.09.2019

Welcome everyone! In this week's show: neobanks are skyrocketing, Google’s driverless car Waymo is taking pole position in the US, the privacy issue of voice assistance keeps on concerning people and Mercedes is no longer investing in R&D of combusting engines. Enjoy and please check out my new (free!) e-book on my website.

Steven's week 134: News about Facebook, streaming music and Apple TV+ with Netflix 13.09.2019

Hey guys, welcome to a new episode! Facebook announced extra AI investments in the fight against fake videos, streaming revenues are dominating the music industry more than ever before and Apple TV+ is ready to take on Netflix.

Steven's week 133: News about Didi robotaxi service, Nike, Disney+, Facebook and new iPhone 06.09.2019

Here we go again, my first weekly after the summer break features the Didi robotaxi service in Shanghai, Nike’s new Huarache snekers which can be unlaced by asking Siri, Disney+ is looking to become a massive hit, Facebook is considering hiding likes and rumours about a new iPhone for less than € 400 are getting stronger.

Steven's week 132: News about Amazon, the Harry Potter AR game, Apple and Google's Sidewalk Labs 29.06.2019

Welcome to the last update before the summer break! Amazon wants to use drones in a new surveillance system, the Harry Potter AR game is failing to meet expectations, Apple acquires self-driving startup Drive.ai and Google reveals very promising plans for the development of Sidewalk Labs in Toronto. Enjoy the summer, everyone!

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