Tech Talk

Why do we have more AI than ever, yet customer service feels increasingly "broken"? Raymond Davadass, CEO of Daythree and Chair of GBS Malaysia, reveals the "fragmentation trap" sabotaging large-scale operations. From why a misplaced comma can paralyse a bot to the 12-week design rule for AI deployment, we unpack why the industry is ditching "labour arbitrage" for a high-stakes play on data intell...

Is your company’s AI strategy a ticking financial time bomb? While consumer subscriptions offer "subsidised intelligence," the transition to enterprise agents like OpenClaw is exposing businesses to "AI bill shocks" and context window bloat.  From the hidden mechanics of token-based billing to the capital expenditure of moving models on-premise, Daren Tan of ALPHV Technologies joins Tech Talk...

Free buses, childcare, broadband and housing; who decides what makes a universal basic right? This week, Matt and Roshan discuss Universal Basic Services and begin a two-part conversation on social resilience, post scarcity abundance, and the techno utopians battling to shape and profit from the future. See omnystudio.com/listener for privacy information.

Employees leaking company secrets. Traceability gaps blocking production. 74% of organisations regret their AI vendors. The rush to adopt artificial intelligence is creating massive blindspots. Daren Tan of ALPHV Technologies joins Tech Talk to unpack the expensive realities of enterprise AI deployment and how to stop "Shadow AI" in its tracks. Learn More About: The Shadow AI Threat: Employees usi...

There’s a new sheriff in town. Can Roshan Kanesan bring the outlaw Matt Armitage to heel? It’s unlikely when you consider that the first topic today is Wetware, where brains on chips learn to play the classic game Doom and biocomputing enters the cloud.  Matt also outlines plans to fell millions of hectares of the Arctic’s boreal forest and sink them in the ocean in the name of saving the pla...

AI can now write software, debug systems, and generate entire applications in minutes. Some technologists are even claiming that coding is effectively “solved.” But if AI can write the code, what happens to software engineers? Do we still need to learn programming? And why are companies still struggling to find technical talent? On this episode of Tech Talk , we speak with Sharma Lachu, Founder an...

We’re back in the land of the weird. A former karaoke company eats $17bn of trucking stocks. Claude’s 60-year-old coding skills see the COBOL cowboys ride off into the sunset as they wipe $30bn from IBM’s stock in a single day. Microsoft flexes its superhuman powers to etch our history in glass, and erect a real life Fortress of Solitude.  Oh, and Hollywood loses its mind over ByteDance’s tex...

In 2026, the convergence of 5G and AI is shifting businesses from reacting to problems to predicting them. As networks get faster and intelligence becomes embedded into operations, enterprises are beginning to rethink how they manage supply chains, improve efficiency, and make decisions in real time. See omnystudio.com/listener for privacy information.

Instead of talking about equitable societies, AI has once again decided we have to revert to the ‘world in peril’ format. A safety lead at Anthropic quits to pursue a future in poetry, while the US Defence Secretary seeks to label the company a risk to national security. While using those same technologies for classified military operations. But don’t worry, we’ve got some light relief in the shap...

As artificial intelligence becomes more accessible, it is rapidly changing the nature of cyber threats. From highly personalised phishing and automated intrusion attempts to the growing risk of deepfakes and identity manipulation, attackers are finding new ways to scale and adapt. At the same time, organisations are racing to strengthen their defences with AI of their own. Suresh Srinivasan joins...

Do you feel like a slave to your smartwatch. Is your Screen Time report laughing at you? With holidays around the corner, Matt and Rich look at some of the ways you can use the break to bust open those digital bad habits and reset your devices so they work for you instead of against you. See omnystudio.com/listener for privacy information.

For the past two years, organisations everywhere have been experimenting with AI. Pilots are running, proofs of concept are being showcased, and leadership teams are under pressure to show progress. But behind the excitement, many initiatives never make it past the testing phase. We speak with Khalil Nooh, CEO and Co-Founder of Mesolitica, about why so many AI projects stall before reaching full d...

AI agents. They sound like your spy dreams come to life. Send them out into the world to snoop on your behalf.  In reality, they’re kind of important but boring. Which is why Matt and Rich have put off talking about them for so long. But then a bot only social media platform called Moltbook comes along and suddenly everyone is interested in what these little bits of code have to say. Especial...

As tech giants race to weave AI into every pixel of our digital lives, Mozilla has done the unthinkable: they’ve given users a way out. We dive into Firefox’s new "AI-Off" switch and what it means for the future of the web. We spoke with Alexander Wong from SoyaCincau to find out whether this is a landmark win for user consent or a desperate stand by a "human-first" browser in an increasingly auto...

Despite their best efforts to resolve the problem, it looks as though Richard and Matt have found no solution to work, though they have found some interesting approaches that might.  On today’s show they offer up their apologies and outline what you can expect to see at your desk in 2026. From agentic AI bundling up your day, to managerial trends and mentoring. They also take a look at some o...

Meta’s recent $2 billion acquisition of the Singapore-based Manus AI has signaled a major shift: APAC is now outpacing the West in the race for autonomous agents. As geopolitical tensions rise over tech transfers, Europe is left questioning if its "safety-first" regulations are leaving it behind. We speak with AI expert Clemens Wasner to unpack the fallout of the Meta-Manus deal and what it means...

Never has it been so hard to figure out what’s good for you. 10,000 steps a day or 7,000? More red meat or less? To use painkillers or not to use painkillers? Increasingly it seems that medical advice is being issued based more on feelings and political ideology than scientific fact. In the  second part of their Tech in ‘26 series, Matt and Rich examine some of the headline treatments and adv...

Quantum computing is advancing faster than many realise, and when it does, it could break the encryption that protects banking systems, payment infrastructure, and government data. In this episode of Tech Talk, we speak with Wo Swee Teck, Managing Director at Securemetric Technology, about why Post-Quantum Cryptography is no longer theoretical, and what the real risks are of delaying preparation....

2026. Will it be the year that a robot butler finally delivers crisps to Matt on a silver platter? That nuclear fusion goes mainstream and everyone owns their own star generating tokamak? Maybe a way to send actual viruses to digital scammers. Or will it be more rent to own subscriptions, low earth orbit collisions, private space travel and incomprehensible fridges. In the first part of a series o...

In this episode of Tech Talk, we explore how 5G, AI, and mixed reality are reshaping the future of healthcare delivery. Following among the world’s first multi-country live surgery conducted by Universiti Malaya Medical Centre and CelcomDigi, we look at how holomedicine is enabling real time surgical mentoring, immersive medical training, and cross border collaboration. T. Kugan, Chief Innovation...

“If you’re enjoying it, you aren’t really listening.” That’s Matt’s upbeat introduction to 2026. He’s probably not wrong. In a world of constant iteration cycles and incremental upgrades, we take time to salute some of the big names and services that the tech world lost in 2026. Skype, AOL and the Blue Screen Of Death; we salute you for the familiarity you brought to our lives in a world of confus...

AI doesn’t always arrive with headlines or hype. Often, it slips quietly into the tools we use every day. In this episode of Tech Talk, we’re joined by Matt Armitage from Mattsplained to explore how artificial intelligence is already shaping ordinary workplaces, from hiring and customer service to finance and logistics. We look at why much of this change goes unnoticed, what it means for jobs vers...

Injectable pacemakers, PAC-MANN munching protease tests for pancreatic cancer, de-extinction events and bottling the power of the sun. And, because Matt insisted, synthetic worms made of active matter. As we move into the era of multi gene editing, non-invasive targeted treatments for diseases, and storing power in air, we celebrate some of the weirder milestones in a fantastic year for science. S...

We are more connected than any generation before us. Our messages, photos, searches, location data, subscriptions, and even our voices now live online, often long after we stop thinking about them. But here’s a question most of us avoid. When we die, what actually happens to that digital version of us? Who owns it? Who controls it? And who decides whether it should stay alive, be deleted, or be re...

From the war on science, to vaccines for cancer to contact lenses that allow you to see in the spectrum of light invisible to our eyes, we’re looking back at some of the incredible and amazing breakthroughs in science we’ve seen in 2025. See omnystudio.com/listener for privacy information.