Startup for Startup - Global ⚡ by monday.com

Product and Sales are two departments that are traditionally at odds. While sales reps request certain features in the product to close a deal, the product managers work according to a pre-defined roadmap. Even though both of the departments aim for the company’s success, they usually see different ways to get there. This miscommunication can eventually cost the company a lot. So how do you...

What are the most important things to focus on when building a partnership program? How to define an ideal partner profile? And how to create that initial reach with relevant partners? Startup for Startup Unplugged: Partnerships event was held on November 18th, and in this Recap episode you’ll hear a few insights from two of the sessions. In this week’s episode we hear Asaf Fradkin, Di...

How to create a successful partnership with another tech company, and should you collaborate with your competitors? In 2019 the Partnerships department at monday.com, which by then included channel partnerships, academic partnerships and strategic partnerships, expanded its activities and created the Tech Partnerships team, which is in charge of different product integrations or alliances we creat...

How can we practice Impact-Driven Leadership?   In the first part of this topic, Eran Zinman and Lior Krengel discussed the ideas that stand at the core of our work processes at monday.com. They talked about how important it is to focus on execution in order to succeed in our tasks, and about how perfection is only attainable through iteration. Some of the questions we received foll...

You know when you start working on a project that seems pretty small, only to end up working on it for days – sometimes even months – more than expected? Those of you who have listened to our podcast before know that we are an impact-driven company. In practice, this means we believe in achieving perfection through iteration – investing our time in learning by executing quickly,...

Our 3rd recap revolves around being customer-centric – which sounds like a nice catchphrase, right? However it’s a huge task for any company, specifically ones that are scaling rapidly. To make this challenge more actionable we want to give you a deeper look into how we achieve this in our day-to-day practice using two examples from our previous episodes.   See omnystudio.com/list...

There’s plenty of information about fundraising processes – finding investors, building an investment deck, what an optimal term sheet looks like, and so on. But signing a term sheet with investors is only the beginning of a very long relationship. How does the day after the investment look? What are the best practices for communicating with your investors? How do you develop trust bet...

Customers are the driving force for monday.com’s growth. Early adopters can become potential promoters within their workplaces. We call these amazing folks our champions of monday.com. How can monday.com create opportunities for those champions who want to attract teams in their organization to our platform? How can we identify them in time?  This week, Lauren Spera, Enterprise Account...

Customer Success is the one team in the company that receives feedback from every shape and size of customers; whether they’re coming from a trial or paying and large or small accounts., paying, large or small accounts. We receive roughly 30,000 tickets a month covering many different needs and we answer each ticket as if it were our only user – with empathy and empowerment. But we rea...

In August 2018, our Sales team became a Consulting Group. Beyond the formalities, we wished to understand what this transition means and implies in reality. And so Mitchell Blickman, Senior Workflow Consultant at  monday.com , joined us this week to discuss why “consulting” better reflects the way we perceive ourselves and the value we bring to our customers. We also tal...

This is an episode about 6 billion dollars.  Sounds provocative, but this is the size of the fund managed by one of our investors, Insight Capital Partners. Our guest, Jeff Horing, is a Co-Founder and Managing Director at Insight since 1995. Not only Insight is one of the leading venture capital and private equity firms worldwide, but they have also taken a special interest in Israel, making...

Leah Walters , Head of Communications at monday.com walked us through the challenges of doing PR for startups and why communication is essential to success. We discussed how to get the right message out, the difference between Israeli and foreign press and why not all news is good news. We also dug into  monday.com ’s current NYC billboard campaign and how its effect is being measured....