Security Management Highlights

Security and guest services teams might have different priorities in major events and tradeshows, but it’s invaluable to train each group in the other’s competencies to leverage the best of both worlds. In this special GSX Daily episode of the SM Highlights podcast, sponsored by Securitas, Mark Herrera, director of safety and security for the International Association of Venue Managers (IAVM), sha...

From hand signals and index cards to earpieces and threat databases, the world of close protection has changed dramatically since the assassination of U.S. President John F. Kennedy on 22 November 1963. In this special bonus episode of the SM Highlights podcast, sponsored by FiscalNote, hear from Stephen Fagin, curator at the Sixth Floor Museum at Dealey Plaza, who shares how the assassination spu...

Is it time to listen to respond or listen to learn? It depends on the situation, says Sylvia Long-Tolbert, PhD, founder of Know More Marketing and a speaker at the GSX Game Changer panel on navigating global mistrust. In this bonus GSX Daily episode of the SM Highlights podcast, sponsored by South Dakota, learn how to practice and leverage soft skills to drive more effective and impactful crisis p...

Alan Greggo, CPP, explains how situational leadership principles can help shape your workforce development and mentoring approach for each individual in your organization. Also in this episode of SM Highlights, learn about how to establish a clearer, more effective project management process for security system design with Mohammed Shehzad and John Hall. And Michael Bacon, CPP, joins SM Highlights...

What is the difference between an arrest, a kidnapping, and a wrongful detention, and what does this mean for security professionals working with business travelers? Dave Benson from the Center for Personal Protection and Safety breaks it down in the latest episode of SM Highlights, sponsored by Amarok (https://amarok.com/). Tom Stutler, CPP, discusses how ESG (environmental, social, governance) i...

Do you often feel like you’re fighting an uphill battle alone at work? You might need to reconnect with the people around you to find allies, new strategies, and reinvigorated purpose. In this episode of the SM Highlights podcast, we talk with Brittany Galli, chair of the ASIS Women in Security Community, about the shared experiences, paths forward, and pay negotiation tips discussed at the inaugu...

What barriers do security professionals meet in their organizations, and how can they overcome those roadblocks? Two of the researchers behind a new ASIS Foundation report, The Influence of Security Risk Management, join this bonus episode of SM Highlights to explain the genesis of this research project and some of their top-level findings—including serious disconnects between security professiona...

Watch out for thermal runaways! Lithium-ion batteries present a revolution in rechargeable energy, but they can overheat—and possibly combust—when they overcharge or short out. In this episode of SM Highlights, Adam Barowy from the Fire Safety Research Institute at Underwriters Laboratories discusses this risk and how to modify fire response protocols with battery fire risks in mind, especially in...

Ramifications from climate change are already affecting extremism risks and physical security worldwide, in addition to behavioral changes, says Steven Crimando. Rising heat, for example, can diminish a person’s ability to regulate their emotions and respond calmly to stressful situations. So, what can security professionals do to prepare? Also in this episode, learn from Matt Bradley about a new...

In this month’s episode of Security Management Highlights, Fred Burton pulls back the curtain on how close protection teams secure executives’ private family offices. Alejandro Liberman, CPP, shares guidance about how Argentina’s Jewish community developed security practices and protocols in response to a tragic attack. Also in this podcast, Scot Walker, PCI, walks us through how he finds balance...

Do you have the infrastructure, programs, and soft skills in place to adapt to any situation? In this episode of Security Management Highlights, host Brendan Howard speaks with Dale Buckner about mass evacuations and duty of care; ASIS Europe co-chairs Inge Huijbrechts and Gavin Henderson discuss the business case for sustainability and resilience; and Suzanna Alsayed gives some practical advice a...

How can security teams help support employees’ mental health and resilience following a major incident, such as a bank robbery? Brian Ishikawa, CPP, from the Bank of Hawaii, walks us through how training, documents, and procedures clear the way for recovery. Michael Gips, CPP, joins the SM Highlights podcast to discuss how reputational issues cross over with security issues, including when rumors...

Diversity, equity, and inclusion isn’t just the right thing to do, it’s the smart thing to do, says Rachel Briggs, OBE, one of the researchers behind a new report from the ASIS Foundation. And she’s not the only one saying it—scientific research has backed this view for years, especially for private organizations and enterprises. But what is the benefit for security professionals, and how can they...

Think you’ve planned ahead enough for potential crises and disasters? Think again—emergencies frequently throw curveballs at organizations, so your crisis communication plan needs to be ready to pivot, says Mike Bailey in this episode of the SM Highlights podcast with host Brendan Howard. Then, once you’ve planned, it’s time to test. The ASIS Crisis Management and Business Continuity community cha...

Samuel Redman studies where crises and museums intersect, and he found that crisis moments rarely occurred in isolation, building into complex scenarios that museum security professionals need to help manage to keep the institution resilient and safe. In this episode of SM Highlights, learn how creative thinking and a broad perspective help museums manage financial, security, climate, and cultural...

How can you earn buy-in from reluctant or uninformed stakeholders about threat assessment programs, workplace violence, travel security, and more? In this episode of SM Highlights, hosted by Chuck Harold, Cornelis van Putten explains how changing terminology can change the lens through which non-security personnel can view and participate in threat assessments. Also, Mackenzie Grahek outlines how...

Security and environmental, social, and governance (ESG) priorities may seem like strange bedfellows, says Lindsay Whyte, but where boardrooms are concerned, security can enable advancement in ESG efforts and ESG can be a matter of life and death—especially in isolated locations with high-value resources. In this episode of SM Highlights, hosted by Chuck Harold, learn more about ESG as a crisis ma...

What role do empathy and “service from the heart” play in effective security missions? These approaches enable Alex Jadrich, manager of public safety, security, and emergency management at the Denver Zoo, to connect more successfully with his team, his customers, and his guests and drive a more positive interaction with the organization. In this episode of the GSX Daily podcast, Jadrich and host C...

Threats in the virtual world often effect threats in the real world—and vice versa, especially as more assets exist solely in the metaverse. GSX 2022 speakers Amanda Lewis and Scot Walker, PCI, join GSX Daily podcast host Chuck Harold to discuss how technology, artificial intelligence, and science fiction can create challenges and opportunities for security professionals. This episode was sponsore...

Hospitals are often a “cesspool of stress,” says Marilyn Hollier, CPP, but that doesn’t mean security professionals can’t help relieve some pressure and improve outcomes for patients and staff. Here, Hollier joins the GSX Daily podcast—sponsored by Dataminr (https://www.dataminr.com/ )—to discuss her upcoming GSX 2022 session on healthcare security. Hospital security has been undergoing significan...

Bill Alford got tired over the years of people saying that security is a profit taker—it’s always stopping retailers from selling more. So, he started considering how to reclaim a sense of value for retail security and loss prevention by making it a team effort. Also in this episode of SM Highlights, sponsored by Salient Systems, host Chuck Harold discusses video surveillance infrastructure with G...

The use of technology on college campuses is expanding faster ever before, but that doesn’t mean that stakeholders’ expectations of privacy have shrunk. Michael Sink joins SM Highlights host Chuck Harold to talk campus security and privacy. Also in this episode, sponsored by RaySecur (https://raysecur.com/), Will Plummer discusses mailroom security and last mile threats, and Shelly Kozacek, CPP, s...

How can a global enterprise build security and business continuity capacity in their local branches? Develop credibility through listening and patience, says RC Miles with the AIDS Healthcare Foundation. That capacity paid off when conflict arose, he tells SM Highlights host Chuck Harold in this episode, sponsored by RaySecur (https://raysecur.com/). Also in this episode, Todd Sowinski from West P...

Bill Edwards, CPP, PCI, PSP, joins SM Highlights host Chuck Harold to discuss the synergy of military and commercial unmanned aerial systems (UAS) in combat in Ukraine and what it means for private security professionals, in terms of intrusions, cyberattacks, and more. Also in this episode, sponsored by NGS Films and Graphics, learn about the key findings of a survey into facility security, as wel...

In this episode of Security Management Highlights, sponsored by Dataminr, Johan de Wit discusses cognitive biases in security decisions and some of the pitfalls that decision makers can face. Also, Robert Baggett, CPP, PCI, PSP, joins the podcast to explore how diversity, equity, and inclusion principles can lend organizations a competitive advantage in a radically changing world. Learn more about...