QRM Buzz Podcast

Today we speak with Freda Mowad, CEO of QRM about the unique aspects of the QRM process and how it is truly, therapist focused. This 100th episode of the podcast is surely one you won't want to miss.

In today's episode of the Buzz Podcast Ryan Blue celebrates OT Month. He is an occupational therapist by trade and discusses the role an OT plays in the SNF setting. Additionally he describes the differences between short stay and long stay residents when it comes to interventions and how OT's make a difference. See below for his referenced scientific literature. American Occupational Therapy Asso...

Today we dive into the Nursing Component with our director of clinical reimbursement Megan Ussery. We specifically look at key insights involving Extensive Services, Special Care High, and how to best maximize your reimbursement for these categories.

In this episode of the Buzz Podcast, Ryan speaks with Ashley Duggan, QRM's VP of Medical Compliance and review to explore the service offerings and unique touch QRM brings to their clientele.

In this episode, Ryan sits down to discuss how QRM Regionals bring success to their clients through the lens of Kristen Posey, one of QRM's lead Regional Managers. It's an episode you won't want to miss.

In today's episode we meet with Trish Williams to discuss documentation audit trends and pitfalls. We discuss the following topics: What to look for in a documentation audit that will cause a denial of payment for services provided by the therapist in the event of a payer review of documentation. We will start with the evaluation and go through the necessary information needed to support the level...

The “What If” podcast series continues with the question: what if every patient received telehealth services during their rehab episode? In this episode, we’ll unpack “What if” and “Why Not”.

What if your rehab team could design and own the prevention and maintenance programs for every long-term care patient they served? Check out this episode in the “What if” series to find out more! Register here for the our on demand event mentioned in this episode: https://attendee.gotowebinar.com/recording/2001950510588822791

The dreaded drama triangle describes 3 toxic roles unknowingly played in presence of conflict. But what if it didn’t have to be this way? What if the conflict could be controlled and resolved with a shift in roles and mindset?

New Year means new intentions and new goals. In 2022, we shift our approach to GG goal setting to a more modern and patient-centered approach.

Ryan joins the pod today to discuss our newest QRM clinical program to address your post-COVID population. You won’t want to miss this one…. We figured out sound effects!!!

We've got some great trends to share for Section GG self-care and mobility outcomes in 2021! In fact, we achieved the average expected scores for both in May June and July this year. Determine who you would like to nominate as your GG Champion who will be your community's designated expert on scoring methodologies, coding, and documentation for GG in 2022!

Megan joins the pod to share our QRM community PDPM trends from 2021 using QAI (Quality Assistive Insights) info in DataIQ. She takes us through each PDPM component and shares multiple great trends which are directly related to our QRM educational focus areas this year! Way to go QRM teams! She also pointed out what we will be working on together next year to address our trend opportunities. If yo...

Trish Williams joins the pod today to discuss her MICRO goals system for short-term goals. In her experience with reviewing and defending rehab documentation denials, she's identified a pattern of goal setting behavior which contributes to unmet, unrealistic goals which may trigger a denial for payment post service. Use the MICRO goals acronym when setting short-term goals: Measurable, Incremental...

This week, the QRM team has gotten together for our annual summit and holiday party. It’s the first time we’ve been able to do this in person so it’s been really exciting and inspiring. We’ve been able to discuss our industry’s challenges and how we will face them together as a community in 2022. One of the summit educational sessions addressed the daily challenges of a DOR and how to overcome the...

In today's episode, Ryan reviews QRM's Fall Reduction Program specifically targeting a long-term care nursing home population where 50% of residents experience a fall each year. He discusses some of the challenges nursing home providers face when designing fall reduction programs like: how to address the frequent faller, what to do for the high level resident who hasn't not yet fallen, and how to...

Ryan Blue joins the pod today to discuss the occupational therapist's role in the identification and treatment of swallowing problems. Under a conventional model of care, you may have used an SLP to treat dysphagia but what if you could expand the roles of other disciplines to address swallowing needs? And when you have no other option, what if you had to come up with an alternative solution that...

Have you ever felt like you can't get all the important things you need to do done? You are not alone! There are times that it feels like EVERYTHING is important and it's impossible to get all of it done! The good news is, the statement "Everything is Important" is a painful paradox. While it might seem true, it simply can't be true because of a tricky constant variable: time. Time simply doesn't...

Megan Ussery joins the podcast for part 2 of her 2 part Skilled vs. Unskilled series. In this week's episode she focuses on skilled documentation to support skilled services (check out Episode 81 for a review of skilled services). She offers a few simple strategies to enhance your documentation and support the skilled services provided: 1. Document point of service or right after a service is prov...

Special guest alert! In this episode, Chris Eamiguel and Derek Gay from Data IQ sit down with Freda and Haylie from QRM to discuss the evolution of QAI - Quality Assistive Insights. QAI is a complete, easy to use, real-time analytics platform which offers meaningful information to improve operational and patient outcomes. Check out this video on how QAI started: https://www.linkedin.com/company/da...

Megan Ussery joins the pod today for part 1 of a 2 part series on what defines a skilled level of care and the necessary documentation to support it. Resources discussed in today’s episode: Chapter 8 Medicare Benefit Policy Manual https://www.cms.gov/Regulations-and-Guidance/Guidance/Manuals/Downloads/bp102c08pdf.pdf QRM MDS Helpline: https://forms.office.com/Pages/ResponsePage.aspx?id=5QGdE4AYhEO...

Ryan Blue joins the pod today to share a smooth and simple program he created to address the LTC needs of 4 patient groups: Fall Risk, Incontinence, Dementia, Post-COVID syndrome. This program was created in an effort to make LTC patient identification, assessment, and intervention as easy and streamlined as possible for our healthcare industry that is struggling with workforce retention.

Telehealth extenders, facilitators, e-helpers: Call them what you will, but those helping a therapist during Telehealth assessments are a critical part of the health care process. Ryan Blue joins the pod to share his strategies on how to best support and utilize extenders for your telehealth visits. Check out his webinar on Telehealth & Remote Visits: https://attendee.gotowebinar.com/recording/317...

Megan Ussery, RN, RAC-CT (Resident Assessment Coordinator - Certified) joins the podcast today to share her experiences as an MDS coordinator and how discusses important this role is in your facility. She recently read an article (link below) which describes the alarming spike in MDS coordinators are leaving long-term care. This is a problem!! Megan wants for all of us to thank an MDS coordinator...

Ryan and I recently hosted a telehealth webinar which was very well attended and sparked some great questions. In this podcast episode, we will review those questions and share our excitement about the future of telehealth! Register below to view our telehealth webinar training: https://www.gotostage.com/channel/067e8b9b6c394fd09c2d13c0f9ac1ffe/recording/81ec26d8ac0445f99e2af73ff25f790d/watch