Process Pioneers

Join Daniel Rayner and Tianita Copple, Business Solutions Manager in the Digital Centre of Excellence at Volvo IT, as they discuss all areas of business process management. ✅ Who knows their process better than anyone else? ✅ How do you implement process improvements with people who don't like change? ✅ How do you get the support and backing of the process practitioners? These are just a few of...

Join Daniel Rayner and Virginia Shaw, Change Manager / Project Manager, as they discuss all areas of business process management. ✅ How do you pitch the value of Business Process Management to the executive team? ✅ Why should bring the process practitioners along for the BPM journey? ✅ How does BPM directly relate to a much happier workforce? These are just a few of the questions they tackle as...

Join Daniel Rayner and Roger Burlton, President of Process Renewal Group and Co-founder of BP Trends Associates being the services arm to BP Trends, as they discuss all areas of business process management. ✅ Is the customer becoming a part of our process? Or are we becoming a part of the customers process? ✅ How do you transform behaviour in order to support the business processes? ✅ How do yo...

Join Daniel Rayner and Rupesh Shrestha as they discuss all areas of business process management. ✅ How do you get awareness around the value of BPM in an organisation? ✅ How do you present the value of BPM to really time-poor executives? ✅ How has BPM helped organisations navigate COVID19? These are just a few of the questions they tackle as they explore what needs to be considered when impleme...

Join Daniel Rayner and Karina Honey, Acting ICT Director at Resources Safety & Health Queensland, as they discuss all areas of business process management. ✅ What are some of the most valuable use cases for blockchain in big business? ✅ Why is it so important to disrupt your existing business? ✅ Why is it so important to understand the impact you are having on people's roles and livelihoods...

Join Daniel Rayner and Sandeep Johal, Senior Manager at MinterEllison, as they discuss all areas of business process management. ✅ How has COVID19 shone a spotlight on our business processes? ✅ What must Business Analysts do to keep their jobs in the future? ✅ Why do organisations need to think beyond just documenting their processes? These are just a few of the questions they tackle as they ex...

Join Daniel Rayner and Fraser Keetley, Process Analyst, as they discuss all areas of business process management. ✅ How do you get the process practitioners on your side when implementing changes to a process? ✅ How do you identify when a process isn't working? ✅ Why is it so important to have a shared repository that everyone can have access to? These are just a few of the questions they tackl...

Join Daniel Rayner and Ryan Alharbi, Head of Organizational Excellence Department at Saudi Authority for Intellectual Property (SAIP), as they discuss all areas of business process management. ✅ How can you identify areas of opportunity when it comes to process improvement? ✅ How can you make sure people are actually following the process? ✅ How can linking process to the strategy amplify the v...

Join Daniel Rayner and Heath Kingham, Business Analyst at BT Financial Group, as they discuss all areas of business process management. ✅ How do you get buy-in from the process practitioners to BPM? ✅ Why is governance particularly important when it comes to automation? ✅ What do you need to keep in mind when changing the customer journey? These are just a few of the questions they tackle as th...

Join Daniel Rayner and Sandra Moorhead, Head of Process Transformation, as they discuss all areas of business process management. ✅ Why does an organisation need to have visibility of its business processes? ✅ Why does an organisation need to understand its starting point before embarking on change? ✅ Why is it so important to link the business processes back to the overall strategy? These are...

Join Daniel Rayner and Jackie O'Dowd, Founding Partner and Chief Executive Officer at Realising-Potential, as they discuss all areas of business process management. ✅What are the key ingredients an organisation needs to have in place in order to effectively adopt and implement BPM? ✅Why is visualising a problem so important in order to design the appropriate solution? ✅Why does process improvem...

Join Daniel Rayner and Freya Franklin, Process Improvement Specialist, as they discuss all areas of business process management. ✅Why is it important to understand the important role process plays in an organisation? ✅How do you manage the inevitable fear that arises when making changes to a process? ✅How does BPM deliver value to the strategic level of a business? These are just a few of the q...

Join Daniel Rayner and Steve Barnes, The Process Expert, as they discuss all areas of business process management. ✅ How do you get buy-in for BPM from senior leadership? ✅ How has process modelling notations developed over time? ✅ How can the management structure either support or resist the key processes? These are just a few of the questions they tackle as they explore what needs to be consi...

Join Daniel Rayner and Michael Rosemann, Director of the Center for Future Enterprise at QUT, as they discuss all areas of business process management. ✅ Why do organisations need to spend more time creating the future as opposed to tweaking the past? ✅ How to make sure you're not focusing on the output, but the outcome? ✅ What does the future of BPM look like? These are just a few of the quest...

Join Daniel Rayner and Gary Talbot, Founder and Principal Consultant at ImproveAbility, as they discuss all areas of business process management. ✅ Why won't digitising your organisation work if you don't understand your processes? ✅ Why do processes need to be simplified before automating? ✅ Why was COVID19 the great stress-tester on all business processes? These are just a few of the question...

Join Daniel Rayner and Amit Chauhan, Founder and Managing Partner of Q3edge Consulting, as they discuss all areas of business process management. ✅ Why do you need to validate processes before automating them? ✅ When should you improve a process incrementally and when should you go through a radical transformation? ✅ Why is it so important to continually learn about business process management?...

Join Daniel Rayner and Lara Meyers, Business Architect at Powerlink, as they discuss all areas of business process management. ✅ How do you know that you're actually solving company problems and not just the latest squeaky wheel? ✅ How does process architecture tie everything an organisation does together? ✅ Why should you have key metrics around your processes? These are just a few of the ques...

Join Daniel Rayner and Marlon Dumas, Co-Founder of Apromore and Professor at University of Tartu, as they discuss all areas of business process management. ✅ Why is Business Process Management vital for an organisations success? ✅ Why should you not call Business Process Management 'Business Process Management'? ✅ What will the future of process improvement look like? These are just a few of th...

Join Daniel Rayner and Shane Hastie, Director of Community Development at ICAgile, as they discuss all areas of business process management. ✅ Does Agile and BPM complement each other? ✅ How can organisations be responsive enough, adaptive enough, yet stable? ✅ How do you remove any fear, uncertainty or doubt around process changes? These are just a few of the questions they tackle as they expl...

Join Daniel Rayner and Carmen Jacobs, as they discuss all areas of business process management. ✅ Why is it important for an organisation to empower their employees to look for process improvements? ✅ Who do you need on board for a BPM implementation to be success? ✅ How do you identify a process that needs radical innovation as opposed to just incremental improvements? These are just a few of...

Join Daniel Rayner and Paul Nash, Principal Consultant at Dear Watson Consulting, as they discuss all areas of business process management. ✅ Why is process documentation so important? ✅ Why is it important to have a standardised notation to document processes? ✅ How does BPMN 2.0 bridge the gap between business and IT? These are just a few of the questions they tackle as they explore what need...

Join Daniel Rayner and David Stokes, Founder and Principal Consultant at Technology Systems, as they discuss all areas of business process management. ✅ Why is it so important to get 'runs on the board' when it comes implementing business process management? ✅ What risks does an organisation expose themselves to if they don't manage their business processes? ✅ How does agile and business proces...

Join Daniel Rayner and Nicole Dollin, Senior Manager, Channel Sales, Strategy and Enablement, as they discuss all areas of business process management. ✅ How do you find out what your customers are expecting? ✅ What does process efficiency mean for a customer? ✅ Why is ownership so important when it comes to business process management? These are just a few of the questions they tackle as they...

Join Daniel Rayner and Paul Fechner, Manager, Knowledge and Process Reform, as they discuss all areas of business process management. ✅ How do you get front-line employees to buy-in to your process improvements? ✅ How does business process management remove risk? ✅ How can business process management help organisations navigate through turbulent seasons such as COVID? These are just a few of th...

Join Daniel Rayner and Nicholas Baily, Business Process Consultant, as they discuss all areas of business process management. ✅ Why is it important for an organisation to get a handle on its processes? ✅ How does process put you in control of your organisation? ✅ How can process empower you to identify problems quicker, in order to get back on track? These are just a few of the questions they t...