Private Practice Owners Club

How do PT owners generate a positive culture they can be proud of? A fun, exciting, and productive culture - something they always dreamed of upon opening their clinic. In this episode, Jim Floyd from Ascent PT, with Adam Robin and Nathan Shields from PT Owners Club Business Coaching, discuss how they created an amazing culture that fulfills owners' dreams and makes coming to work exciting. They d...

Recent changes in reimbursement trends have been negatively affecting businesses in the physical therapy industry. Based on a recent APTA industry survey, the recent reimbursement trends are more dramatically negative than we've seen in at least six years. Dimitrios Kostopoulos from Hands On Physical Therapy and Diagnostics shares how his organization successfully dealt with reimbursement challeng...

Pushing and tracking production in a physical therapy clinic can have a negative connotation—'you're all about the numbers,' 'that's not patient-focused,' 'that's too corporate'—and lead to the owner being soft and reasonable with unproductive team members. However, when owners decide to know what the business requires to be financially successful and hold the team(s) accountable to those numbers,...

The traditional physical therapy business model will not be sustainable in the future. The model that has been successful in the past – open your doors, be nice to doctors, take all the insurances, set up a standard EHR – won't allow you to grow and navigate thru the changes that are coming to healthcare generally. Thus, PT owners in modern society need to be aware of the need for business coachin...

Virtual interaction is widespread nowadays, but how can it be a benefit and cost-saving for physical therapy clinic owners? In this episode of the Physical Therapy Owners Club, Nathan Shields talks with Mark and Wendy Lucas, PT of Virtual Sally , who have modernized and streamlined the front desk experience, providing PT owners with a viable virtual front desk option. They explore the virtual expe...

With inflation, salaries, and reimbursement trends working against PT clinic owners, it's imperative to consider cheaper solutions to get more done and maintain/improve profits. Virtual assistants (VAs) can be a valuable tool to use and accomplish this, specifically. In this episode,  Adam Robin, PT  and Nathan Shields, PT share with private practice owners how they have found and used V...

Not all KPIs are created equal. In this episode,   Eric Herman , PT, CCO of   Buffalo Rehab Group , discusses some key KPIs that he uses to assess patient engagement, patient retention, and team member engagement. He explains how learning these metrics can serve as invaluable tools in assessing your clinic’s performance and making data-driven decisions. Eric emphasizes how if you have so...

Adam Robin, PT  of Southern PT Clinic  has been successful at adding specialties to his clinic. He has been providing additional revenue streams, opportunities for his team members, and needed services for his community. In this podcast episode, Adam shares his story. How he came about adding these specialties, what he learned along the way, and how they have benefitted his company overa...

Artificial Intelligence (AI) will be changing a lot of what we do in the future, and its impact will definitely be felt in the physical therapy industry, but how? In this episode, we talk with Pedro Teixeira, MD, PhD who has developed an AI software to help PTs become both more compliant in their documentation AND encourage proper billing for our services. This is just the tip of the iceberg as to...

Adam Robin of Southern Physical Therapy Clinic has been successful at finding and retaining quality talent even in a difficult season for finding it. In this episode, he shares with Nathan his successful recruiting, hiring, and retention actions that have generated well-aligned physical therapists and team members, and, thus, an amazing culture. Love the show?  Subscribe, rate, review, and sh...

The money talk can frequently overshadow the great work physical therapists do. No matter how great the person at the front desk sells and schedules physical therapy. Yet, they can't collect everything owed with the service. In this episode, Dee Bills of Front Office Guru emphasizes the need to hire and train their personnel to become comfortable with the money talk without sacrificing the financi...

Adam Robin , the CEO and founder of Southern Physical Therapy Clinic , has joined the PT Owners Club as a business coach to empower PT owners to create freedom. In this episode, he shares the ONE THING he believes owners must develop to succeed in their businesses. Focusing on empowering and coaching your team helps them develop to provide the best patient experience. Leading your Dream Team to su...

Leveraging technology is not easy for many PT clinics. It requires a change in flow, mindsets, and protocols that can make life difficult in a busy clinic. However, embracing technological options can, in time, generate better results for patients, providers, and the business. Vikram Sethuraman of PT Wired , a patient engagement app, share with us how apps like his can improve revenues in a physic...

In the latest of installment of Reality Podcasting with PT owners Avi Zinn of Druid Hills PT, Avi shares with us the challenges he faced in 2022 - stagnant growth and a DECREASE in average reimbursement rate. This caused him to look closely at his practice, assess the numbers and determine what he needed to address. The things he uncovered - a bonus program that didn't account for the fact that th...

This podcast episode is taken from Nathan Shields' guest appearance on Rafi Salazar's "The Better Outcomes Show". In it, Rafi asks Nathan to share his business journey as a PT owner, from start-up to sale, as well as the introduction of EMG and musculoskeletal ultrasound into his business. There's plenty to learn from in this episode - Nathan's hardships and successes - that will be of value to cu...

Managing your money, and keeping more of it, may be the most important thing to do as an owner. Thus, you need to have the right people on your money team—biller, bookkeeper, accountant, financial adviser. It's easy to find an accountant, but in order to find the right one to work for you, you'll need to know what to expect, how to request what's important and filter out the ones who won't work to...

Recruiting for PTs, general tendencies of PT owners, and emerging EMRs to consider - we talk about it all in this episode of PT Owners Club with special guest, Will Humphreys . Will has his pulse on the PT world with his work in recruiting, Rockstar Recruiter, clinic sales, Multiplexit, billing and collections, and In the Black. He talks about some of his recent experiences attending recent e...

As an owner, “you have to DEMAND profit from your business,” according to Eric Miller. He’s right! Being ignorant or naive about your income is just a way to keep your head in the sand and can make it hard to grow, support your team, or support your family. In this episode, Eric Miller, the CFA of Econologics, discusses what PT owners are NOT doing versus what they SHOULD BE doing to get greater p...

Dropping an insurance contract can be a difficult decision for a PT owner, as it may feel like they’re going against their purpose and commitment to the community. However, maintaining those contracts can be financially untenable and negatively influence our profit, limiting the ability to expand, progress, or better compensate your team members. In this episode,  Trace Kennemore  shares...

  “Whenever our numbers were down, I knew that I needed to improve communication" - Ronny Varga   Physical therapists don't receive specific training on how to sell a plan of care, how to talk to a patient who frequently cancels or is a no-show, or how to keep a patient engaged in their care. As a long-time owner and VP of Operations for a multi-clinic facility, Ronny Varga learned that...

Most Physical Therapy clinics would improve their profits if they dropped their lower insurance payor. In fact, busy clinics would not only be more profitable, but they would also be more profitable with few patients.  Steve Edwards  of  Achieve PT  in Las Vegas experienced it—going from ~$60 per visit to over $100 per visit in the course of one year by dropping two of his lowe...

Implementing Remote Therapeutic Monitoring in a clinic can feel a little overwhelming for some PT owners. In this episode, we talk to Osprey RTM Solutions and Consulting PT  Matt Jurek , a self-made relative expert in RTM coding and billing. He joins Nathan Shields to give a comprehensive guide on integrating RTM programs in PT treatment protocols and how they can benefit PTs and their patien...

Physical Therapy Owners typically have a hard time determining if their billing and collections are going well, leaving it up to the biller or company to stay efficient rather than being able to assess the data on their own. In this episode,  Benjamin Meyer , PTA of  Billing Done Better , shares the three ways PT owners can assess if their billing and collections are doing well without r...

If you want to grow and expand your PT business, as an owner you need the right management team. You need to find the right people who align with your purpose. Don't just hire anyone who is looking for a higher paycheck. You really need to coach your management team. In this episode, we take that advice one step further. In order for your team to grow most effectively, they must receive coaching a...

Shaun Kirk, PT has spent decades coaching PT owners on how to improve their practices and their lives. Now, he shares his wisdom on the PT Practice Success Podcast , and Nathan Shields was lucky enough to be his first guest! In this episode, they discuss what they've learned about PT owner mentalities as coaches of private practice PT owners over the years. Shaun and Nathan have years of experienc...