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Imagine what you could achieve if you knew more about your brain? With neuroscientific interests in learning and memory on the increase, what better place to find out more about the brain and how it works to improve our memory and the way we learn. In this latest Learning Noodle podcast, our guest is Lauren Waldman, who is the founder of ‘Learning Pirate’. Lauren has a passion and purpose to evolv...

The second episode in our Keoghs Credit Hire podcast series is now available to download.   In the second of two episodes looking at the year ahead in the world of credit hire, Gary Herring, Partner, is joined by Scott Croft and Kaveh Rashid, Associate Solicitors, to discuss how compensators might address emerging risks in the form of electric vehicles, repair inflation, validation of potentially...

In this episode, Gary Herring, Partner, is joined by Gabrielle Robinson, and Aidan O'Driscoll both Client Support Managers in the first of two episodes looking at what may be coming down the tracks in the world of credit hire over the next twelve months.

In-depth dive into the importance of L&D and how to harness its benefits         This week we will be focusing on the importance of Learning and Development and how to find evidence of its positive effects. Special guest Kevin M Yates, The L&D Detective  and podcast host Ben Hurrell, Head of Learning Experiences discuss whether togetherness brings an energy that was lost during the pandemi...

The second episode in our Keoghs Safeguarding Matters podcast series is now available to download, discussing the final IICSA report released a few weeks ago. In this episode, Ian Carroll, Head of Abuse at Keoghs, is joined by Lauranne Nolan, Associate, to take a look at the final report and some of the recommendations that apply to safeguarding.

Episode 13 of our Fighting Fraud Podcast may prove unlucky for some as Ruth discusses strategies for recovering costs from fraudulent claimants with Karen Berry, Technical Manager in our Enforcements team.

The importance of bringing people together in person to collaborate, does it bring an energy that was lost during the pandemic? It provides the space for people to connect, share thoughts and ideas and build relationships to continue exploring what’s possible together or how challenges could be overcome.

The twelfth episode of our Fighting Fraud podcast is available now, taking a closer look at sanctions. In our latest episode, Ruth Needham and fraud colleagues, Danny Newton and Sarah Moat, explore the options available when a defendant wishes to take the matter further following a successful defence.

In a world where face-to-face training was no longer an option, special guest Simon Newton, Learning & Development Leader at Autoglass and podcast host Ben Hurrell, Head of Learning Experiences discuss the challenges of taking sessions online overnight as well as the future of L&D and the adoption of 'blended' learning over the next few years.

The first episode in our Keoghs Safeguarding Matters podcast series is now available to download, discussing updated guidance for safeguarding in education.   In this episode, Ian Carroll, Head of Abuse at Keoghs, is joined by Lauranne Nolan, Associate, to discuss the Keeping Children Safe in Education guidance which was updated at the beginning of September.

With the growing issues around retention rates, special guest Jesse Burcham, Vice President of Training & Operations at PFSbrands and podcast host Ben Hurrell, Head of Learning Experiences get down to the potential root causes of why employees leave organisations and how a good L&D strategy and career pathway can help stem the flow of people.

Ben Hurrell, Head of Learning Experiences & Leigh Hopwood, CEO of the Call Centre Management Association (CCMA) explore how rising living costs and vulnerable customers impact the mindset of leaders and agents. Through the discussion our audio pilots  discuss how best to use learning to equip agents, boosting their resilience and helping them persevere through the bumpy road ahead. 

In this podcast, Ruth Needham is joined by Partners, Ben Leech and Danny Newton to discuss planned changes to the fixed recoverable costs regime and what it might mean for fraud investigations.           

In the tenth episode of our Fighting Fraud podcast, Ruth is joined by Adele Sumner, Head of Fraud at RSA, to shine a light on how insurance fraud is evolving and the external factors at play.

The seventh episode in our Market Affairs podcast series is now available to download, discussing The DCP.  In this episode, Natalie Larnder is joined by Andrew Price and Gavin Miller, who are the Project Lead and Technical Lead for DCP implementation at Keoghs, to provide an update on the Damages Claims Portal Pilot Scheme.

How do great leaders know how to make the right decisions? Ben Hurrell, Head of Learning Experiences returns with Deborah Challinor, Expert in Leadership development & Partner at Sionic to discuss the difficulties leaders have in making tough calls, and how many times they have to choose a path with imperfect or incomplete information. These decisions tend to involve large budgets or affect op...

In this episode Senior Learning Experiences Consultant, Tim Gonulalan takes over as host and is joined by Diversity, Equity & Inclusion (DEI) Consultant, Hayley Bennett, to talk about DEI and why it’s so important for businesses to keep this at the forefront of what they do.  The episode explores the lack of comfort colleagues face when it comes to diversity, performative marketing gestures th...

The sixth episode in our Market Affairs podcast series is now available to download, discussing The OIC Portal. In this episode, Natalie Larnder is joined by Keoghs Technical Director, Mark Hall, to take an in-depth look at the OIC Portal update and consider the recent whiplash judgments.

Learning technology such as knowledge retention platforms are increasingly being used to track and achieve positive ROI on learning experiences. Peter Riber, Head of Digital Learning joins podcast host Ben Hurrell, Head of Learning Experiences to explore the processes organisations need to follow, the technical considerations and the role of internal consultancy to deliver epic results through dig...

Innovation is an often talked about is skills and behaviour... but what sits behind the mystery? Why is it important? Whose responsibility is it...  Podcast host and Head of Learning Experiences, Ben Hurrell is joined by Innovation Advisor and Author, Elvin Turner to explore what innovation is, how you can make it happen and why L&D & CX teams can benefit from implementing this behaviour.

Is resilience enough, or do we need to focus more on perseverance?  We can just take the pain of a problem and work through it, but what can we do to build a solution? This episode has Learning Noodle host Ben Hurrell,  Head of Learning Experience sitting with learning leader and Extreme running champion James Stewart, Head of People Development about employee mindset, the differences between resi...

In this episode Natalie Larnder is joined by Strategy Consultant, Calum McPhail, to discuss autonomous vehicles and the wider data implications that as an industry we’re going to need to consider.

In this episode Natalie Larnder is joined by Head of Complex and CAT PI, Ken Young, to look at the recent headlines around inflation in the UK which officially reached its highest level in 40 years in April, at 9%.

The world is increasingly celebrating the individual, whether it is respecting where someone is from, their identity, their preferences or even their generation.  Stephen Slessor, Managing Director at Galliford Try Environment joins The Learning Noodle to discuss leadership solutions to support individual needs whilst driving positive results as a team.