Optometry: The Ultimate O.D.

Key Leadership Principles You NEED to Build a Great Team | E226 Highlights of this episode: Key Leadership Principles You NEED to Build a Great Team (00:11) Closing Thought: You can lead a horse to water (20:14) Looking back at my externship with Dr. Martin Carroll over 13 years ago, I can see the genius in how he operated and led his team. I have tried to implement some of these in my own practic...

Learning the Art of Solving Problems in Private Practice | E255 Highlights from this episode: Learning the Art of Solving Problems in Private Practice (00:31) Closing Thought: Now is not Forever (15:37) There is inherent risk in ownership. Then, growth requires you to up your risk tolerance even more (ie. no risk, no reward). That's where a good business owner needs to have discipline. Managing th...

Top 4 Factors Contributing to My Growth the Past 2 Years | E224 Highlights from this episode: Top 4 Factors Contributing to My Growth the Past 2 Years (00:36) Closing Thought: Everyone Wants the View, No One Wants the Climb (16:08) An extreme amount of growth has happened for both my practice and myself personally the past few years and while I believe there are many things that have contributed t...

The Secret to Achieving BIG Goals in Private Practice | E2 23 Highlights from this episode: The Secret to Achieving BIG Goals in Private Practice (00:42) Closing Thought: The easiest part of private practice (18:39) 2024 has been a big year for my practice! In light of the recent milestones we've hit (new location, adding a doctor, etc.), I thought I would take us back to where this vision was bor...

Moving Locations Recap: Stress & Success | E222 Highlights from this episode: Moving Locations Recap: Stresses & Successes (00:42) Closing Thought: Stacking Rice (19:21) It has been a busy week, my friends! In this episode I give you the play by play on how our moving week went with our practice. We are a few days in to a packed schedule week and I'm happy to be a case study and share my s...

Are You Stuck in Textbook Mode? It's Time to Get in the Arena! | E221 Highlights from this episode: Are You Stuck in Textbook Mode? It's Time to Get in the Arena! (00:40) Burst the Bubble! (14:11) In this episode we are talking about taking the next step in our practices. Whether that is adding a specialty, building a new location, or entering private practice for the first time, it's time to get...

From Struggle to Success, the Journey of Leveling Up My Practice | E220 Highlights from this episode: 00:46 - From Struggle to Success, the Journey of Leveling Up My Practice 18:39 - Closing Thought: Our Circumstances Shape Our Views We are one week away from moving into our new office and let me tell you, it has been a whirlwind! In this episode we are talking about the perspective shifts that ha...

3 Things You Need to Manage as the Head Coach of Your Practice | E219 Highlights fom this episode: 3 Things You Need to Manage as the Head Coach of Your Practice (00:32) Closing Thought: Should Have Wanted More Quote (19:23) For all intents and purposes, as the CEO's of our practices, we are basically the "head coach". It's our job to manage our staff, our patients, and our busin...

How to Spot Growth and Maintain Momentum During Difficult Seasons | E218 Highlights from this episode: How to Spot Growth and Maintain Momentum During Difficult Seasons (00:46) Closing Thought: The World is Better When People Try to Improve (16:54) If you've listened to this podcast for any amount of time you'll know it's no secret that things are not always easy. In fact a lot of thin...

My Secrets to Maintaining Energy for My Practice & Avoiding Burnout | E217 Highlights from this episode: My Secrets to Maintaining Energy for My Practice & Avoiding Burnout (00:36) Closing Thought: Removing Yourself From the Emotion (16:39) What we do for our professional can be a grind for some people. We do the same thing day in and day out and then a new year hits and we start all over...

Emotions 101: How to Capitalize on Pain and Discomfort in Your Practice | E216 Highlights from this episode: Emotions 101: How to Capitalize on Pain and Discomfort in Your Practice (00:27) Closing Thought: Make the most of this moment (17:09) Emotions are powerful things. They can take you to great heights or drop you to great depths. In private practice we definitely experience the extreme highs...

Growth & Obstacles: How to Manage the Chaos of Private Practice | E215 Highlights from this episode: Growth & Obstacles: How to Manage the Chaos of Private Practice (00:45) Closing Thought: You'll Always Wish You Started Younger (20:53) Just as in any other business, private practice experiences seasons of "ease" and "chaos". We are currently in the "chaos&quot...

How to Figure Out if Your Staff is Overworked or Just Doesn't Care, And What To Do About It | E214 Highlights from this episode: How to Figure Out if Your Staff is Overworked or Just Doesn't Care, And What To Do About It (00:52) Closing Thought: Don't get stuck in the wrong room (16:05) Staffing is a never ending project within a practice. We have had to replace several staff members o...

Quick Hitter: 3 Reasons to Love Being a Business Owner - E213 Highlights from this episode: Quick Hitter: 3 Reasons to Love Being a Business Owner (00:37) Closing Thought: Consistency (16:52) I was recently asked what I loved about being a business owner. There are 3 big reasons for me that relate back to my sports background growing up. This is an often overlooked aspect of being in private pract...

Quick Hitter: How to Turn This Dirty Word into Your Practice's Super Power! - E212 Highlights from this episode: Quick Hitter: How to Turn This Dirty Word into Your Practice's Super Power (00:33) Closing Thought: Embarrassment is the Price of Entry (12:21) OD's tend to cringe at the the word "sales". As much hate as it gets, when you boil it down, it really is just communicat...

Quick Hitter: The One Mistake that Will Change the Trajectory of Your Practice - E211 Highlights from this episode: Quick Hitter: The One Mistake that Will Change the Trajectory of Your Practice (00:37) Closing Thought: A Higher Calling (20:02) There is one thing that can cause your practice to either sink into the depths of despair or catapult into the stratosphere: the story you tell yourself. T...

Quick Hitter: How to Not Let a Bad Situation Go To Waste - E210 Highlights from this episode: Quick Hitter: How to Not Let a Bad Situation Go To Waste (00:44) Closing Thought: The Magic Pill is in the Work You're Trying To Avoid (17:02) As private practice owners, there are going to be times when the crap hits the fan and things go sideways. It could be issues with your lab, being short staffe...

Quick Hitter: Customer Service vs. Hospitality - E209 Highlights from this episode: Quick Hitter: Customer Service vs. Hospitality (00:39) Closing Thought: What would you tell your 20 year old self? (18:30) The term "customer service" carries a lot of weight in business. Everyone claims to have it but few actually do. Today we are talking about the difference between that and hospitality...

Highlights from this episode: Quick Hitter: How To Recognize & Improve Your Practice Identity (00:39) Closing Thought: Quote from S. McNutt (14:38) You've heard me say this time after time but to have a successful practice, you need to know who you are. Knowing your priorities as an office will help guide not only your decisions as the owner but your team's. Your homework is to get wha...

Quick Hitter: Fact or Fiction? The Customer is Always Right - E207 Highlights from this episode: Quick Hitter: Fact or Fiction? The Customer is Always Right (00:38) Closing Thought: Immanuel Kant (18:30) This week we are talking about serving our patients. To serve them to the best of our ability, to be genuinely great doctors, is it better to be/provide whatever each of your patients wants? OR, i...

Quick Hitter: How I Changed My Practice to Make My Specialty Stand Out - E206 Highlights from this episode: Quick Hitter: How I Changed My Practice to Make My Specialty Stand Out (00:44) Closing Thought: Quote from Steve Prefontaine (19:03) In this week's episode we are talking about how to make what you love to do the breadwinner of your practice. People want to have an expert in their issue....

Quick Hitter: 5 Steps I Used to Grow My Specialty - E205 Highlights of this episode: Quick Hitter: 5 Steps I Used to Grow My Specialty (00:37) Closing Thought: Hard work vs. Luck (15:15) In this week's episode we are discussing practice specialties. To grow them a specialty is simple and straight forward... but is extremely hard to do. We have unlimited options for us to grow and invest in, le...

Quick Hitter: Keys to Avoid Overwhelming the Patient - E204 Highlights from this episode: Quick Hitter: Keys to Avoid Overwhelming the Patient (00:44) Closing Thought: Unplug (18:28) In this week's episode we are continuing our conversation on maximizing your bottom line with the last piece of the puzzle: your patients. We've talked about the limited bandwidth of our staff, patients have i...

The Keys to Managing Top Line Revenue with Your Vision & Your Team - E203 Highlights from this episode: Quick Hitter: The Keys to Managing Top Line Revenue with Your Vision & Your Team (00:37) Closing Thought: What is Your Hammer? (21:22) In past episodes we have discussed the best ways to grow your bottom line net. This week we are taking it a step further and breaking it down into the st...

Quick Hitter: 3 Ways to Boost Your Profitability and Be a Better Doctor -E202 Highlights from this episode: Quick Hitter: 3 Ways to Boost Your Profitability and Be a Better Doctor (00:36) Closing Thought: Indiscriminate Action is Lazy (16:12) Top line revenue is more of a vanity metric. The number that matters is your net. In this episode we are talking about how increased profitability helps you...