MindVerse

In this episode of MindVerse , we dive into the power of self-organizing and why it’s essential for managing your portfolio, workload, and relationships at work —especially when you collaborate with multiple people or teams. This episode takes us back to the foundations of Season 1 , revisiting why self-organization is a critical skill for long-term success in account management, customer success,...

In this milestone 50th episode of MindVerse , we explore what it really takes to manage large client portfolios inside the world’s leading tech giants. My guest, Filip Bednarczyk , is a digital marketing and media buying expert who has represented both Google and Meta , helping brands scale through data-driven strategy, optimized ad performance, and deeper client partnerships. We dive into the rea...

In this episode of MindVerse , we dive deep into one of the most critical skills in modern sales: selling value, not features . After listening to your feedback and reading your inspiring messages, this conversation is shaped directly by what you asked for. Building on insights from the previous two episodes, we explore why value-based selling matters more than ever , how to truly understand what...

In this episode of MindVerse , we dive deep into career growth, mentorship, and navigating uncertainty with clarity and confidence. I’m joined by Rita Costa , an international career and business consultant and the founder of Rita Costa Consulting , who brings years of experience across psychology, HR, and global career strategy. Having worked in Portugal, Brazil, and Ireland — and with profession...

Welcome to Season 6 of MindVerse 🎙️ In this opening episode, we kick off a brand-new season by reflecting on the journey so far, celebrating the growing MindVerse community, and setting the stage for what’s coming next — from AMAs and merch to approaching our milestone 50th episode. We then dive into the core theme of this episode: the importance of “why” in building strong B2B relationships . In...

In this season finale of MindVerse , we dive deep into the full cycle of B2B relationship management —from onboarding and nurturing to the toughest moments of client retention. This episode explores how powerful onboarding sets the foundation for long-term partnerships, why some accounts try to leave, and what it really takes to save a relationship on the edge. Our guest brings rich experience acr...

MindVerse is back with its 9th episode — and this one’s deeply personal. Today, we’re talking about bullying and its modern, more insidious form: cyberbullying . We’ve all seen it. Some of us have lived it. Yet, despite all the awareness campaigns, policies, and guidelines, there’s still a heartbreaking lack of real support for those affected. In this episode, I share raw reflections on how instit...

In this episode of MindVerse , we sit down with Vlatko Trpovski to explore what it really takes to build — and maintain — a strong portfolio of clients. With over seven years in client-facing roles and deep experience in B2B account management, Vlatko shares his insights on managing relationships, staying organized, and delivering consistent value. But this conversation goes beyond business. We al...

In this episode of MindVerse , we dive into one of the hottest and most talked-about topics of our time — Artificial Intelligence . From ChatGPT to Gemini, AI has become part of our daily lives — sometimes in ways we don’t even notice. But while AI can help us learn, create, and simplify our routines, are we becoming too dependent on it? We explore the fine line between using AI as a supportive to...

In this episode of MindVerse , we sit down with Dorina Umer to explore what really happens beyond the deal — when the ink dries, and the real work of building long-term client relationships begins. Drawing from her experience across Sales and Account Management , Dorina shares how strong foundations in the early stages of the sales cycle can transform one-time wins into lasting B2B partnerships ....

In this episode of MindVerse , we dive deep into one of today’s most pressing topics: burnout . Did you know that up to 76% of employees report experiencing burnout at least occasionally? Millennials and Gen Z are feeling it more than ever — juggling heavy workloads, long hours, and constant pressure in a world that rarely slows down. I’ll walk you through the real causes of burnout , from underst...

Welcome back to MindVerse ! Season 5 is shaping up beautifully, and today we’re diving into one of the most essential ingredients in business (and life): trust . In this episode, I sit down with Pavel Doneski , Sales Representative at Agni Travel , who brings a wealth of experience in relationship building—from helping people book dream villa holidays to supporting small businesses across the U.S....

In this episode of MindVerse , we dive into the three key pillars of building strong business relationships: trust, value, and communication. From setting the right expectations to delivering real solutions and mastering cultural awareness in communication, these skills are essential not only for Account Managers and Customer Success professionals but for anyone looking to grow their career and ne...

How do you build trust in B2B relationships that truly last? In this MindVerse episode, we sit down with Ana Kolarovska , Relationship Manager at Native Teams, who has spent over six years turning client-facing roles into a masterclass in connection, empathy, and long-term success. From her early days in customer service to navigating the challenges of B2B partnerships, Ana shares real stories, pr...

MindVerse is Back – Welcome to Season 5! 🎙️ MindVerse is officially back on track, and we’re kicking off Season 5! This journey has been incredible—from the very first episode to now—and it’s all thanks to you, my amazing listeners. In this episode, I’m sharing our new direction for the podcast: we’ll dive deep into building strong relationships, mastering sales skills, exploring the power of AI,...

It’s the final episode of this season on MindVerse , and we’re wrapping things up with a powerful conversation you won’t want to miss. My guest, Thomas, is a Customer Success Consultant and Leadership Advisor with over 20 years of experience helping Series A/B tech, media, and insights companies scale, align CS with revenue, and reduce churn. In this episode, we dive deep into the realities of lea...

Welcome back to MindVerse ! In this thought-provoking episode, we explore the evolving face of narcissism in today’s digital world. From the influence of social media and the “Hollywood effect” to ghosting and performative self-care, we unpack how modern behavior reflects a deeper cultural shift—and what it means for our connections with others. Is social media just a mirror, or are we feeding som...

In this thought-provoking episode of MindVerse , we dive deep into the power of culture and communication with Dr. Linda Ziberi — a distinguished professor, researcher, and global consultant in Communication Studies. From workplace dynamics to global health, Dr. Ziberi shares how culture shapes human behavior, the role of inclusive education, and why cultural competence is essential in modern heal...

Welcome back to MindVerse ! In our 7th episode of the season, we're taking a quick trip across Europe—no passport needed! 🎒✨ Host Teuta shares personal travel stories and top recommendations from some of Europe’s most charming destinations, including Portugal, Czech Republic, Slovakia, Austria, and the Netherlands . Whether you're planning a trip or just daydreaming from home, this episode offer...

In this episode of MindVerse , we dive deep into a topic many try to avoid— conflict . But what if conflict isn’t something to fear, but something to learn and grow from? Joining us is Bojan Lazareski , a seasoned HR Business Partner with a legal background and vast experience in digital transformation, organizational development, and employee engagement. Together, we explore how conflict shapes u...

In this special mid-season episode of MindVerse , we're taking a slight detour from our usual path to explore something truly vast and fascinating — the universe. From the awe of learning about our solar system as a child to diving deep into cosmic mysteries as an adult, this episode is a personal love letter to the cosmos. Teuta shares 6 mind-blowing facts about the universe — including diamond p...

Welcome back to MindVerse , your space for honest conversations and meaningful insights! In this empowering fourth episode of the season, we’re joined by Shefkije , a passionate journalist, civic activist, and Communications Officer at OrangeMelons, to talk about leading women —not just in high-level roles but across the tech world and beyond. From her early days in journalism to now amplifying im...

Summer's here, and in this heartfelt solo episode of MindVerse , we dive into the personal journey of reshaping health habits after years of ups and downs. From struggling with weight and societal pressures to finding balance through simple changes like daily walks, meal planning, and mindful snacking—this episode is all about realistic and sustainable self-care. If you’ve ever felt overwhelmed by...

🎙️ Episode 2: The Artist’s Journey – With Petar from Slice NYC In this inspiring second episode of the season, we welcome our very first guest — my dear friend Petar , a creative force who blends art and tech in the most unexpected ways. With over 6 years of experience in the tech industry and currently leading operations and customer experience at Slice , Petar also shines as a talented photograp...

MindVerse is back with Season 4! 🎉 Four seasons in—and it’s all thanks to you, the incredible community tuning in week after week. In this kickoff episode, your host reflects on the journey so far and dives into a raw, personal conversation about social media and how it’s shaping (and sometimes distorting) our everyday lives. From the pressure to post the “perfect” moments to the rise of overcons...