Insurance Sync

On this episode of Insurance Sync, Bobbie Shrivastav and Laurel Jordan dive into the critical topic of fraud in the insurance industry with special guest Jeff Ferrand, Vice President of Fraud Services at illumifin. Jeff shares his journey in building and leading illumifin's fraud mitigation programs, focusing on long-term care insurance. He discusses the development of their innovative tool, F...

In this episode, we are thrilled to have Sri Ramaswamy, the CEO and founder of Charlee AI, join us for an enlightening conversation. Sri brings over 22 years of experience in data analytics, with 17 years dedicated to the insurance industry. Her company, Charlee AI, leverages advanced AI to enhance efficiencies, reduce litigation, and improve reserving by extracting deep insights from unstructured...

In this episode of the Insurance Sync Podcast, hosts Bobbie Shrivastav and Laurel Jordan dive deep into the cutting-edge world of insurance fraud detection with guest speaker Manjit Rana, executive VP at ClearSpeed. Manjit shares intriguing insights into ClearSpeed's innovative fraud analytics technology, which can detect fraudulent intentions through simple yes or no answers to a minimal set...

The podcast episode features Bobbie Shrivastav and Laurel Jordan interviewing Jane Menin Bagley from Fuzion about fraud, waste, and abuse (FWA) in the long-term care insurance industry. Jane shares her 30 years of experience in the field and emphasizes the importance of addressing FWA through a combination of technology and human intelligence. She discusses the challenges of proving fraud, waste,...

In the world of insurance, fraud is an ever-persistent threat, costing the industry an estimated $300 billion annually. On this episode of the Insurance Sync Podcast, hosts Bobbie Shrivastav and Laurel Jordan sat down with Richard Marquez, President of Diligence and a seasoned fraud expert with over four decades of experience, to discuss the current landscape of insurance fraud and strategies to c...

In the season finale episode of the Insurance Sync Podcast, our hosts, Bobbie Shrivastav and Laurel Jordan are joined by Greg Larkin, Founder & CEO of Punks & Pinstripes. This week's discussion covers Bringing the Punk in Insurance, Navigating Obstructionists, The Struggle to Innovate in the Insurance Industry, and so much more. Subscribe now to stay in sync for more episodes this seas...

This week's episode of the Insurance Sync Podcast, our hosts, Bobbie Shrivastav and Laurel Jordan are joined by Marissa Buckley, Founder of RevUp. This week's discussion covers the importance of the role of data in the customer experience, creating a wow factor, customer expectations and more. Subscribe now to stay in sync for more episodes this season on Insurance Sync with Bobbie Shrivas...

This week's episode of the Insurance Sync Podcast, our hosts, Bobbie Shrivastav and Laurel Jordan are joined by Kimberly Duke, Chief Marketing Officer & Senior Vice President of Growth at LIDP. Subscribe now to stay in sync for more episodes this season on Insurance Sync with Bobbie Shrivastav & Laurel Jordan Learn more about our sponsor Sutherland Global at https://www.sutherlandgloba...

This week's episode of the Insurance Sync Podcast, our hosts, Bobbie Shrivastav and Laurel Jordan are joined by Meg Duty, MSIM, PMP, Senior Vice President of Puritan Life Insurance Company and Canvas Annuity. This week's discussion covers annuities, the importance of education, the role of technology, and the growing popularity of annuities. Subscribe now to stay in sync for more episodes...

This week's episode of the Insurance Sync Podcast, our hosts, Bobbie Shrivastav and Laurel Jordan are joined by Insurance Operations Executive Lisa Parker. This episode gives a behind the scenes look at claims transformation. Subscribe now to stay in sync for more episodes this season on Insurance Sync with Bobbie Shrivastav & Laurel Jordan Learn more about our sponsor Sutherland at https:...

This season of Insurance Sync with our hosts, Bobbie Shrivastav & Laurel Jordan kicks off with  Vijay Pahuja, SVP- Global Head of Insurance of Sutherland Global Services, as they discuss TPA’s, the digital ecosystem, and insurance trends. Subscribe now to stay in sync for more episodes this season on Insurance Sync with Bobbie Shrivastav & Laurel Jordan Learn more about our sponsor Sutherl...

Tune in weekly to the Insurance Sync Podcast with hosts Bobbie Shrivastav, Co-Founder & COO of Benekiva, and Laurel Jordan, Insurance TPA Officer and Solutions Lead for Sutherland Global Services. Insurance Sync dives deep into the ever-evolving world of insurance and technology, they will discuss the latest trends, challenges, and scenarios by interviewing industry thought leaders each season...