Eye Care Leadership Live

Send us Fan Mail Ryan and I chatted about - Optimizing your patient feedback - The ONE simple thing that can improve patient experience - How to change a bad patient review - And more!  Contact Ryan at ryan@satisfiedpatient.com.  === This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People...

Send us Fan Mail Neer Patel is an expert in direct care's benefits for you, your family, your staff -- and your providers. We discussed The cost benefits of direct care  The satisfaction of consumers and providers  Offering the direct care model as a benefit to your employees  How direct care works  Starting and running a direct primary care business  Get in touch with Neer at https://virtuou...

Send us Fan Mail Erich Mattei and I spoke extensively about two distinct, but similar, paths to practice ownership in eye care: the cold-start model and the buy/acquire model. Erich's knowledge in helping clinicians to build businesses really shined through. We spoke about Growth techniques  Knowing your values - are you ready for ownership? The considerations in either scenario  The risks wi...

Send us Fan Mail Had an incredibly stimulating conversation with Philip Isham. Philip is a consultant to ophthalmology practices and he has an immense background of experience in healthcare leadership. We touched on:  Living your values.  The importance of physicians as leaders.  Positions positions can be more effective as leaders.  How clinical businesses can get leaders on the same page.  Mento...

Send us Fan Mail Patrick and I covered the topic of burnout and stress at work in healthcare. He provided actionable tips to help you manage your own stress and the stress of your team: - How to reclaim yourself during stress - How to create psychological safety on your team  - The shocking connection between mind and body  - And more!  Learn more about Patrick and take his burnout quiz at myburno...

Send us Fan Mail Hayley and I discussed how she has created a world class culture at Boling Vision in Northern Indiana. We discussed: Hiring Core Values  The Denison culture framework  And much more!  === This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advi...

Send us Fan Mail Robin Clayton was my guest for this episode and we touched on Licensing Credentialing Trends in new healthcare business Pitfalls of starting a new healthcare business Robin can be found at pd360llc.com where she helps healthcare businesses get licensed, credentialed, and started up.  Robin will be opening up a coaching cohort for new healthcare businesses, so reach out if you&apos...

Send us Fan Mail I chatted with healthcare recruiting pro Sean DeVore. We touched on: Hiring for culture Checking references  The importance of character in hiring for healthcare  Hiring overseas staff And more!  You can find Sean at seandevore.com.  === This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better R...

Send us Fan Mail In this episode, I share tips to make performance review season a success for healthcare clinics.  === This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com .  Contact me directly at mike@seasoned-advice.com  Get my free HR and leaders...

Send us Fan Mail My guest this week is Guido Piquet from Mann Eye Institute in Texas, a practice with many locations and almost 50 eye care providers including physicians and optometrists in many subspecialties such as cornea, glaucoma, retina and more.  Guido and I discussed culture, the power of humility, career growth, and the challenges of leading in a large environment.  === This episode is b...

Send us Fan Mail My guest today is Kyle Fogarty of Polus Health, a clinical research recruitment tool which combines human and AI power in a HIPAA compliant platform to improve research recruiting success.  Kyle talks about whether clinical research is a good move for physicians in clinical practice, some of the considerations, and what steps are involved.  Find Kyle at polushealth.com  === This e...

Send us Fan Mail Are you a practice administrator in ophthalmology or another clinical healthcare specialty?  I have bad news for you - 80% of your thoughts are negative.  And yet, your mind is your most valuable asset.  The good news? You can combat this negativity with powerful affirmations -- like the ones I've recorded for you here just for healthcare leaders.  === This episode is brought...

Send us Fan Mail "Networking" has a negative connotation for some, but it is increasingly important in our fragmented society. Human relationships will (seemingly) always continue to matter, and perhaps moreso as AI begins to take over routine tasks.  In this episode, I share some tips for connecting with others!  ===  === This episode is brought to you by Seasoned Advice HR, where I hel...

Send us Fan Mail Mandy Cansler, COMT, COE, LSSGB has been a technician and senior leader in ophthalmology for over 20 years. She currently helps ophthalmic clinics raise their profitability through leadership and operational advice in addition to technician training work and provider recruitment services.  Mandy is a warm-hearted connector and leader and you will love the tips she has to share. We...

Send us Fan Mail In this episode of Healthcare Leadership Live, my esteemed guest is Mitt Mehta.  Mitt is a healthcare CFO with experience in multiple specialties.  In this show, we discussed Mistakes that physician-owners make  Private equity trends  Tips for doctors wanting to exit ownership  And more  === This episode is brought to you by Seasoned Advice HR, where I help healthcare clinics and...

Send us Fan Mail Leslie and I spoke about health insurance benefits for employees and doctors.  Leslie can be found at theshieldsagency.com ===  This episode is brought to you by Seasoned Advice HR, where I help healthcare clinics and service businesses to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com .  Follow me on instagram @s...

Send us Fan Mail Finding a clinical manager who will do the tough work of leading is a challenge. In this episode, I will share tips to help make your next manager hire a great one.  Read the blog post here - https://www.seasoned-advice.com/blog/hiring-a-manager  ===  This episode is brought to you by Seasoned Advice HR, where I help healthcare clinics and service businesses to hire, retain, and m...

Send us Fan Mail Ben Seals is the CEO for a large independent multi-specialty eye care practice in Atlanta. He's a master connector and passionate about leadership. We touched on: Mentoring  Hiring well  Growing your career in leadership  The power of networking And more!  === This episode is brought to you by Seasoned Advice HR, where I help healthcare clinics and service businesses to hire,...

Send us Fan Mail In this episode, I talk about the bare essentials when trying to improve your staff retention in clinical healthcare.  === This episode is brought to you by Seasoned Advice HR, where I help healthcare clinics and service businesses to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com .  Follow me on Instagram @season...

Send us Fan Mail Clinic owners and administrators will learn about offering 401(k) to their employees and how to maximize it as a benefit, recruiting tool, and retention tool.  Brandon and I touched on: Getting the trust of employees  The administrative aspects of 401(k)  Tax credits available to offset your investment  401(k) being an attainable benefit for small businesses And more!    === This...

Send us Fan Mail Clinic Strategic Growth Consultant Brandi Musgrave joined me on the show to discuss how healthcare clinics can maximize their revenues by taking care of the prospective patients who are already making connection with them. Some highlights:  The importance of consistent follow up  How to optimize your team and system to capture opportunities  Your online presence  Focusing on the p...

Send us Fan Mail In this episode of Healthcare Leadership Live, my esteemed guest is Dr. Blake Hampton from Alamance Eye Center in North Carolina.  In this show, we discussed Productivity in the clinic  How doctors can engage with their staff Technology and the future of practice  Staying grounded with connection One key tip for growing the panel of patients as a new physician  Doctors, practice a...

Send us Fan Mail Lindsey and I chatted about how to create better connections and safety at work and at home.  The skills Lindsey has to share can truly impact all parts of your life. Visit her at https://relationalequipping.com/  === This episode is brought to you by Seasoned Advice HR, where I help healthcare clinics and service businesses to hire, retain, and manage better — helping you get Bet...

Send us Fan Mail In this episode of Healthcare Leadership Live, I dive into the vital topic of leadership mindset. Aimed at leaders of small to growing healthcare businesses, I share my passion and expertise on how a positive mindset can significantly impact one's success. I explore common pitfalls like negativity bias and offer practical tips for fostering a positive mindset, including pract...

Send us Fan Mail Steve Nay and I discuss tax tips for those setting up one person operations or small clinics.  === This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com .  Contact me directly at mike@seasoned-advice.com  Get my free HR and leadership...