Extra Credit

Tell us what you love about Extra Credit and what topics you want covered! Despite its importance, credit managers at times forgo a credit application leaving them vulnerable down the line. Other times credit managers may have to consider alternatives to a credit application when a customer doesn’t agree to one, which could leave greener credit managers on unfamiliar terrain. Connect with us on Li...

Tell us what you love about Extra Credit and what topics you want covered! There are moments throughout your career when you might be looking for guidance. Whether you are just getting acquainted at your very first job, you’ve made a career transition or you just need some advice, a mentor can make a world of difference in your confidence at work.   For women in credit management, mentorship has h...

Tell us what you love about Extra Credit and what topics you want covered! Antitrust trials can have significant implications for defendants, industries and the economy. As a credit professional, understanding antitrust laws is paramount for protecting your company’s interests and ensuring regulatory compliance. Connect with us on LinkedIn: @ Nacm-National @ FCIB

Tell us what you love about Extra Credit and what topics you want covered! 🌏In today’s interconnected world, global trade credit is becoming increasingly vulnerable to financial crime. One specific crime it faces is trade-based money laundering (TBML). This is the process of disguising the illegal origin of money through trade transactions, in which goods or services are misrepresented.   💰With...

Tell us what you love about Extra Credit and what topics you want covered! 🤖With automation, AI and technology dominating B2B credit discussions, it is easy to forget the importance of soft skills, especially for new credit managers eager to ride the tech wave.  🍦By focusing on and refining soft skills, credit professionals can enhance performance, relationships and communication in credit manag...

Tell us what you love about Extra Credit and what topics you want covered! Credit managers know how easy it is to get so wrapped up in a single task that their entire to-do list slips their mind. Whether you carefully schedule out every second of your working day or you keep a tentative list of tasks that need completion, it can be hard to organize your time as a credit manager because there is so...

Tell us what you love about Extra Credit and what topics you want covered! From negotiating bedtimes with children to negotiating the price of a new car, negotiation—a strategic discussion aimed at reaching a mutually beneficial agreement—plays a key role in many aspects of life.   In B2B credit management, negotiation is key for securing payments, reducing credit risk and nurturing long-term busi...

Tell us what you love about Extra Credit and what topics you want covered! Credit scoring models offer credit managers a structured framework to assess customer creditworthiness, allowing for more confident credit decisions.  Whether you build your own or purchase one, these models help businesses automate routine tasks, analyze risk more efficiently and make well-informed credit decisions.  Conne...

Tell us what you love about Extra Credit and what topics you want covered! 🔄 Credit professionals are no strangers to mistakes—whether it’s making hasty decisions, overlooking fraudulent activity or miscommunication.  🧠Regardless of where you are in your career, learning from your mistakes can help you lead others more effectively and grow as a professional.   Connect with us on LinkedIn: @ Nacm...

Tell us what you love about Extra Credit and what topics you want covered! Whether you’re checking in with your small cohort in the credit department or taking a few minutes to go over financials at the monthly all-staff meeting, preparing for a presentation can be stressful. Hear how to create an engaging and concise presentation that covers all the important data vital to accurately capture the...

Tell us what you love about Extra Credit and what topics you want covered! 📊Most credit tasks, such as reviewing accounts, managing collections, customer research and handling disputes, are inherently time-consuming due to their complexity and the need for attention to detail.  ⚒️These tasks often involve manual processes, multiple data points and regular follow-ups, all of which can drain resour...

Tell us what you love about Extra Credit and what topics you want covered! What sets successful credit departments apart in today’s fast-paced market? It’s the rise of the 10X credit manager—professionals who build strong customer relationships, identify critical trends and drive innovative strategies. Join NACM as we talk about 10X credit managers with Ali Kidwai, senior manager of product and im...

Tell us what you love about Extra Credit and what topics you want covered! The credit approval process is a critical responsibility for credit managers. It allows businesses to assess a customer’s creditworthiness, minimize the risk of bad debt and make informed decisions about extending credit. Whether onboarding new customers or increasing credit limits, establishing an efficient credit approval...

Tell us what you love about Extra Credit and what topics you want covered! From handling customer disputes to managing cases of bankruptcy, credit professionals are often faced with high-stress situations. However, prolonged stress can lead to burnout, particularly during the year-end when workloads intensify. Credit professionals must recognize the telltale signs of burnout and carry out proactiv...

Tell us what you love about Extra Credit and what topics you want covered! The new year brings resolutions, renewed optimism and motivation to achieve credit department goals. By setting goals and creating a plan to achieve them, credit professionals can secure their department's long-term success. Connect with us on LinkedIn: @ Nacm-National @ FCIB

Tell us what you love about Extra Credit and what topics you want covered! 💵Year-end slowed or delayed payments have become common practice for businesses. Oftentimes, companies that operate seasonally or are facing tight economic conditions will hold off on non-essential payments, saving their credit debt for last.  📈Many customers intentionally make late payments so they can report a stronger...

Tell us what you love about Extra Credit and what topics you want covered! Join us for a conversation with Chelsea Starley, enterprise account executive with Coface , as we explore the role that business information plays in smart credit decisions.  Key information every credit manager needs to know about customers. Why business data is a credit manager's best asset. How inaccurate informatio...

Tell us what you love about Extra Credit and what topics you want covered! Many NACM members find time to volunteer time and give back to their communities, whether it’s in their local neighborhood or their professional fields. Volunteering their time has allowed members to develop deep connections and build networks outside of their work that give way to mentorship and career advancement.  Connec...

Tell us what you love about Extra Credit and what topics you want covered! 📢When you’re at work, it feels like there is nothing scarier than getting called into the boss’s office. Whether it’s a performance review or notes on a recent project, getting feedback can be tough. For many supervisors, it’s just as hard to give this feedback as it is for employees to receive. 🗣️As a credit manager, you...

Tell us what you love about Extra Credit and what topics you want covered! To build a high-performing credit team, it’s essential to find the right individuals for the job. By assembling a team with the right blend of experience, skills and strategic insight, organizations can ensure robust credit management practices, minimize defaults and enhance overall performance.  Connect with us on LinkedIn...

Tell us what you love about Extra Credit and what topics you want covered! 💰The credit department aims to maximize safe sales, requiring tough decisions. Denying credit is a last resort but sometimes essential. ⚖️While it’s important to communicate the decision effectively, it’s equally as important to be mindful of the legal constraints surrounding what information you can disclose. Connect with...

Tell us what you love about Extra Credit and what topics you want covered! Join us for an exciting conversation with Shyarsh Desai , CEO of Carixa , as we dive into the world of Robotic Process Automation (RPAs) and Bots ! If you've ever wondered what these tech wonders are and how they can supercharge your credit management processes, this episode is for you.  We’re asking all the big questi...

Tell us what you love about Extra Credit and what topics you want covered! 🎓Earning a designation from NACM’s Professional Certification Program is a powerful way to establish credibility and showcase expertise. However, the journey to certification can feel daunting, with numerous paths and options available. 💭Before embarking on your designation journey, reflect on your personal motivations an...

Tell us what you love about Extra Credit and what topics you want covered! Join us for a sneak preview of what you can expect during the BlackLine and FCIB in-person networking event in Houston and Jersey City! 🚀 Whether you're looking to enhance your credit management strategies or explore the latest in financial automation, this event is a must-attend! Real-world scenarios: Get the inside...

Tell us what you love about Extra Credit and what topics you want covered! 📆The four-day workweek is making waves for its potential to boost productivity and improve work-life balance. Almost one-third of U.S. businesses are considering cutting their workweek down, according to a survey of CEOs by KPMG released in April. 💼A four-day workweek could be key to leveraging this new work trend for sma...