Steve Hutt | Shopify and eCommerce Expert
eCommerce Fastlane: Shopify Growth Strategies—Where AI Efficiency Meets Human Connection
Running a Shopify store? You already know success isn't about finding the right app—it's about knowing which strategies actually work at your specific stage of growth. I'm Steve Hutt, and I've lived every level of the ecommerce journey. From eBay Power Seller shipping products from my garage, to co-founding and scaling VisionPros.com (an optical DTC startup) through to a successful exit, then spending 6+ years as a Shopify Merchant Success Manager helping 100+ brands from startup to enterprise scale, including working with teams at Tentree, Dr. Squatch, Bulletproof Coffee, Salt & Straw Ice Cre...
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Steve Hutt | Shopify and eCommerce Expert
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Podcast-Website
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29. Sep 2026
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Voice Is the New SMS for Shopify (Here's Where It's Already Working) 26.05.2026 21:32
AI voice agents are recovering 35% of abandoned Shopify carts, and most operators haven't noticed yet. In this solo episode, Steve Hutt breaks down: Why AI voice beats email recovery flows by 3x on abandoned carts (and the stage where it actually pays off) How one Shopify brand cut $18K/month in support costs while CSAT jumped 22% The storefront voice concierge small brands can use to sound like t...
Why a 3,000-Follower Creator Beats a Celebrity Influencer (And How to Run It at Scale) 21.05.2026 53:42
Meta and Google CACs keep climbing, so Shopify brands are paying micro-influencers in product, not cash. In this episode, William Gasner, co-founder and CMO of Stack Influence, breaks down: Why the product-for-post model beats cash payouts at scale, with lifetime content rights and access to 11M+ vetted creators The Amazon cold start fix: how external influencer traffic feeds Amazon's algorithm an...
AI Brought a Stranger to Your Door. Now What? 19.05.2026 25:51
AI just delivered a stranger to your Shopify store who has zero brand context — and the first 48 hours after purchase decide whether they ever come back. In this solo episode, Steve Hutt unpacks fresh Shopify data and breaks down: Why AI-referred shoppers convert 50% higher with 14% larger AOV — and why most merchants still lose them The 3-pillar post-purchase framework (first 48 hours, flow de...
Your Ads Know Your Customer. Your Website Doesn't 14.05.2026 37:38
Your ads are hyper-personalized. Your Shopify storefront isn't. That mismatch is leaking conversions for 7-figure brands. In this episode, Kratik Agrawal, founder and CEO of Kinect (YC-backed), breaks down: How real-time storefront personalization drove 10-12% conversion lift for early Shopify customers (and 2-3x for shoppers who engage the AI sales rep) Why non-commodity Shopify brands shouldn't...
How First-Party Shopify Data Cuts Meta Ad CAC by 30% 12.05.2026 35:25
Your strongest Meta ads signal is sitting in Shopify, not the pixel, and most brands are leaving it untapped. In this episode, Tiago Costa, co-founder and CEO of FULLVENUE (the team behind Clustie), breaks down: The two AI-built audiences Clustie pushes into Meta: high-propensity buyers and 30-day LTV predictions Why first-party Shopify data beats pixel tracking now that privacy changes have weake...
Revenue Up, Profit Flat: The Multi-Marketplace Trap Stalling Shopify Brands 05.05.2026 54:36
Scaling your Shopify brand to Amazon, Walmart, or TikTok Shop with revenue climbing but profit flat? You've hit the freelancer fragmentation trap. In this episode, Saad Sohail Khan, founder and CEO of Spectrum BPO, breaks down: Why the typical "PPC freelancer here, listing person there" stack quietly kills margins past $40K/month How an in-house team model with 400+ trained experts beats fragmente...
Only 30 Shopify Merchants Used OpenAI's Instant Checkout. Here's Why That Matters. 28.04.2026 22:13
Out of millions of Shopify merchants, only 30 went live with OpenAI's Instant Checkout before it got killed six months later. Here's what actually happened with agentic commerce, and what to do about it. In this solo episode, Steve breaks down: The foundational gap that doomed Instant Checkout from day one (OpenAI launched without solving for US sales tax) The two-layer split that actually matt...
The $9,000 Affiliate Fraud Most Shopify Brands Are Paying For (And Don't Know It) 21.04.2026 32:58
A mom influencer with 3,000 followers pocketed $9K in fraudulent affiliate commissions in 90 days. If you run a Shopify affiliate program, you're likely overpaying too. In this episode, Yash Chavan, founder of Saathi (and Saral), breaks down: Why most affiliate dashboards lie about incrementality, and how to identify affiliates intercepting sales you'd already close The post-purchase survey method...
Your Shopify Store Might Be Selling at a Loss (And Your Inventory Is Why) 14.04.2026 43:54
Shopify's free inventory tool Stocky shuts down August 31—and most of the 100,000+ merchants using it don't have a replacement plan yet. In this episode, Riikka Söderlund, COO of Katana, breaks down: Why Shopify brands unknowingly sell at a loss—and how real-time COGS visibility fixes it How inventory accuracy now directly affects Google Shopping placement and AI product discovery How to connect S...
Your ROAS Is Lying to You: How Profit-First Marketing Actually Works 07.04.2026 37:35
Spending more on ads than ever but not seeing profit? Most Shopify brands trust their ROAS dashboards over their P&L—and it's costing them. In this episode, Matt Raminick, founder and CEO of Sunnyside, breaks down: Why chasing ROAS without tracking contribution margin leaves lifestyle brands unprofitable at scale The Profit360 framework that connects your P&L, creative strategy, and channe...
Your Shopify Store Is Already Inside ChatGPT — Here's What That Actually Means 01.04.2026 24:54
Your Shopify store is now live inside ChatGPT, Copilot, and Google AI Mode—and most merchants have no idea it happened. In this solo episode, Steve breaks down what Shopify's agentic storefronts launch actually means for your business: Why AI-referred shoppers convert 31% higher than other traffic sources—and how to show up before competitors do The Universal Commerce Protocol Shopify co-built wit...
Your Ads Aren’t Broken. Your Data Is. (Here’s the Fix) 24.03.2026 43:03
Three dashboards, three different numbers—if your Meta, Google, and Shopify analytics can't agree on conversions, you're making spend decisions on broken data. In this episode, Sean Larkin, Chief Product Officer at OpenSend and founder of Fueled, breaks down: Why browser pixels are losing catastrophic signal—and how server-side tracking typically recovers 20–30% ROAS on Meta How a single app insta...
Why Your 7X ROAS Isn't Showing Up in Your Bank Account 17.03.2026 44:16
Revenue rising, profit shrinking? Your Shopify brand may have a profitability problem disguised as a growth problem. In this episode, Ben Dyer, Head of Growth at Webtopia — managing $100M+ in ad spend for D2C brands — breaks down: Why ROAS is a vanity metric — and what contribution margin and CAC actually reveal about true business health How one haircare brand cut branded search waste, shifted to...
From 8 Cents to 40 Cents Per Subscriber: Building a Retention System That Actually Pays 10.03.2026 44:56
Your email list generates $0.08 per subscriber on average—but Shopify brands with the right retention system are hitting $0.40. In this episode, Tris Dyer, founder of Oaks Email Studio, a boutique Klaviyo retention agency, breaks down: Why retention is a financial discipline—and why tracking revenue per recipient (not open rates) reveals what's actually broken The Hydrinity skincare case study: 19...
Your ROAS Is Green. Your Bank Account Isn't. Here's Why. 05.03.2026 47:42
Revenue climbing, dashboards green, bank account still running dry—Shopify brands can have an 8x ROAS and still lose $100K a month. In this episode, Adam Callinan, CEO of Pentane and co-founder of the $60M Bottlekeeper brand, breaks down: Why ad platform metrics are always missing context—and how hidden fixed and variable costs quietly destroy margins How one DTC brand went from losing $100K/mon...
How Much Should You Actually Spend on AI? A Revenue-Stage Framework for Shopify Brands 24.02.2026 21:50
Shopify brands are stacking AI tools and wasting money. If you're not sure what to actually spend on AI at your revenue stage, this episode cuts through the noise. In this solo episode, Steve breaks down: A stage-by-stage AI investment framework from under $500K to $50M+ in annual revenue with realistic monthly budget ranges Why one well-implemented AI system trained on your data outperforms 10 un...
Stop Giving Discounts To Customers Who Were Already Going To Buy 17.02.2026 40:44
Blind discounting is quietly destroying your Shopify margins—even when customers were already ready to buy. In this episode, Muhammed Tüfekyapan, founder of Growth Suite, breaks down: Why "walkaway customers" and dedicated buyers need completely different treatment—and how behavior tracking tells them apart in real time How single-use discount codes that truly expire stop coupon leakage to Honey a...
Why Your Best Content Is Invisible in AI Search (And How to Fix It) 10.02.2026 43:35
Six-month window to rank in AI search before enterprises catch up—if your Shopify brand isn't showing up in ChatGPT or Perplexity product recommendations yet, this is your roadmap. In this episode, Ivan Slobodin, Director of Product at Searchable.com, breaks down: Why the next 6-12 months offer a rare chance to rank alongside Nike and Sony in AI platforms before competition intensifies How automat...
Why Your $100 DTC Orders Can't Compete with $10K Wholesale Relationships 03.02.2026 43:38
DTC brands struggling in 2025: there's a $5.9 trillion wholesale opportunity you're missing while chasing the $1.3 trillion online market. In this episode, Meghann Butcher, founder of RepSpark, breaks down: How 80,000+ retailers actively discover and order from emerging brands through B2B platforms The operational backbone that turns chaotic wholesale order management into automated fulfillment Wh...
Why Alibaba Shows You The Wrong Suppliers First (And What Top Brands Do Instead) 27.01.2026 37:51
Alibaba makes 90% of revenue from supplier advertising—meaning the factories you see first simply paid the most to rank there. In this episode, discover: Why Alibaba's pay-to-rank model keeps premium suppliers (like those manufacturing for Lululemon and Calvin Klein) off directories, and how customs data from Vietnam, Mexico, India, and China reveals actual factory quality The compliance risk that...
162,000 Discount Codes Analyzed: The Unique Strategy That's Secretly Driving Shopify's Top Brands 20.01.2026 37:48
Most Shopify stores are bleeding margin with generic discount codes that get scraped, shared, and abused—while missing the strategic segmentation that actually drives conversions. In this episode, discover: How switching from "WELCOME10" to unique codes prevents coupon abuse while enabling targeted offers for new subscribers, win-back campaigns, and VIP segments—without the CFO panic about unlimit...
Why Shopify Brands Need a Data Layer (Not Just Better Tracking) 13.01.2026 31:42
When Facebook shows 50 sales, Google Analytics shows 35, and Shopify shows 68 — which number do you trust to scale profitably? In this episode, discover: How server-side tracking eliminates the 20-30% revenue gap plaguing most Shopify brands' analytics, bypassing Apple ITP and ad blockers to achieve 100% order relay from Shopify to your marketing channels Why Littledata's unified data layer synchr...
The Hidden Nexus Trap Costing Shopify Sellers Thousands 06.01.2026 31:42
Most Shopify sellers have no idea they're breaking tax laws until it's too late—and the penalties are brutal. In this episode, discover: Four types of nexus that trigger tax obligations beyond economic thresholds: physical locations, affiliate commissions, click-through traffic, and even trade show attendance create instant compliance requirements Why Amazon FBA sellers get blindsided when launchi...
Why Conversion Rate Is a Vanity Metric (And the 4 Numbers That Actually Matter) 30.12.2025 50:13
Most CRO agencies chase test velocity while your conversion problems go undiagnosed—here's the research framework that changes everything. In this episode, discover: Why 80% of optimization work should happen before you launch a single test, using research to understand customer psychology instead of copying competitors The Intrasite Funnel diagnostic framework that reveals the four critical metri...
Why 56% of Searches Now Skip Your Store—And How to Show Up in AI Answers 23.12.2025 39:30
AI is reshaping customer discovery, and if you're not showing up in ChatGPT or Perplexity recommendations, you're invisible. In this episode, discover: Why Answer Engine Optimization (AEO) matters now—AI recommendations convert 5x better than Google clicks while 56% of searches result in zero clicks The revenue optimization framework that helped brands scale past 8 figures: converting just 3 more...
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