Deep Listening - Impact beyond words - Oscar Trimboli

Improv is about listening and responding. It's paying attention to what's going on around you and responding to it. Improv focuses on affirmation and elevation. Jen Brown is a world-class improv performer and teacher. Being in theatre and improv, Jen was trained to listen. Being a good actor is being a good listener. She teaches improv to professionals to improve their listening, communication, co...

Leaders' operating rhythms or schedules rarely make time to just sit and listen to their employees. By listening, it aligns leaders with employees to increase the bottom line. It makes all the difference in the world. A team listening environment correlates with financial performance and employee satisfaction, productivity, and retention. Michelle K. Johnston, a university professor in the United...

Listening is a like a muscle that needs to get flexed. Otherwise, it loses power and is no longer a habit. Slow down, and take the time to listen. Listen to people, and let them be who they are. Listen as a form of respect, and ask questions to know someone's motivations and who they are. Learning to listen changed how Kathy LeMay handles fundraising to fulfill missions that create social change....

Did you vote in the last presidential election? Did your candidate of choice win or lose? Were you surprised? Rather than listening to people, the media listened to the polls. The cost of not listening can make you become very disconnected from things that affect you and others on a daily basis. Not listening has an impact on lives because people feel unheard. Today's guest is Hillary Frey, direct...

When you are told that "you have cancer," your mind just goes blank. Vanessa Oshima had this experience when she was diagnosed with breast cancer. Vanessa's doctor started to systematically go through what she needed to communicate. She had moved on to fixing things, but Vanessa was still stuck on the word "cancer" and not believing it, so she stopped listening. Vanessa, president and founder of H...

In low context, "No" means no. "Yes" means yes. I say what I mean, and I mean what I say. I get to the point, and I am direct. High-context is less clear. Contextual is not only about what is said but how it is said....the tone, pitch, facial expressions, etc. It is important to know your own culture before you can understand someone else's culture. Today's guest is Tom Verghese, a cross-cultural...

Designers understand the importance of drawing, but what about note taking to visually capture ideas, experiences, and information ? What really matters in a conversation? Mike Rohde shares how sketchnoting has changed his life. Listening is at the heart of what he learned about it. By listening, Mike is able to form an analysis of what he is hearing to visually draw it. He makes an impact beyond...

Most organizations, which are groups of people led by someone, are poor at listening. But the tone at the top drives it all. As a leader, if you don't listen to both verbal and non-verbal communication, as well as proactively engage others, then your approach or method of listening will not cascade through your organization and down to customers. Create a connection that is powerful and deep. Kare...

Ebohr Figueroa is the principal consultant for Converge International. In this episode, Ebohr and I take a magical tour through modern corporate Australia. He is a world-class moderator who opens a window into modern corporations. He looks at conflict and totally deconstructs it. We learn what is disempowering about conflict avoidance. We also learn what is productive when conflict is managed well...

Sammi Grant is a professional dialect/vocal coach and voiceover artist. She has coached over 50 theatrical productions, worked on major television shows, and provided private coaching to countless actors. Sammi brings a unique perspective on listening and focusing on the human voice. Sammi is legally blind and her hearing is more attuned, because it has to be. Today, we explore how to listen like...

Not listening creates a huge cost to the medical system. Dr. Michael Buist is here today, to talk about that cost and the importance of listening in a medical setting. Dr. Michael Buist is a full time academic physician and intensive care specialist. He is a graduate of Otago Medical School in New Zealand (MB ChB 1983) and completed specialist training with the Royal Australasian College of Physic...

As a young girl, Adaire Petrichor companioned her grandfather during his life-altering experiences with cancer, the treatments that followed and his eventual death. Adaire was profoundly affected when her youngest sister's life was tragically cut short when she was 21. In these two very different deaths, Adaire began to see the many ways grief carved its initials into one's heart and soul. She was...

Cameron Hough is an acoustic and theatre consultant with consulting firm Arup, and a freelance music critic. He has over 10 years experience in the acoustic design of a wide range of projects, but has a special interest in the acoustics of performing arts buildings, which combines his technical background as an engineer with his skills as a classically-trained orchestral musician. He regularly att...

Sophie Weldon is a strategic storytelling and community engagement specialist. She is an experienced public speaker, filmmaker and recognised leader and innovator in her field. Sophie began her social action journey at 14 after she had a deep listening experience with a former refugee named Adut. She believes stories have the power to connect, heal and transform us. Stories also capture an organis...

Anthony Weeks is an illustrator, documentary filmmaker, and visual storyteller based in San Francisco. He has more than 18 years of experience working with senior-level product and strategy development teams to think visually and turn data into stories. In the role of public listener and illustrator, Anthony collaborates with project teams to create visually rich chronicles and murals of conversat...

Cath Mundy's work composing original music for theatre has explored diverse ground, including sacredCOWs, The Quivering, which won a Green Room Award for Outstanding Sound Design / Music Score 2007. In 1996 with British singer-songwriter (& husband) Jay Turner, Cath formed acoustic-music duo Mundy-Turner, performing as a vocalist, songwriter and multi-instrumentalist (violin, piano, ukulele, percu...

Cai Kjaer CEO of Swoop Analytics explains how leaders and employees can listen to each other across issues, departments, and across the world. Today, we explore beyond the one on one dialogue. We also explore beyond team dialogue. We dive into listening at scale including thousands of more of conversations simultaneously. Cai Kjaer is an extraordinary leader in this field. His company Swoop Analyt...

Lisa Lockland-Bell is a Leader in Vocal Communication. Her ability to Diagnose, Heal and Reveal the potential that lies within each human voice is Spectacular. A respected Keynote Speaker, Vocal Coach and Facilitator: With over three decades of experience, her unique perspective on vocal communication forms the foundation for her skill based speaking and training programs. Highlighting the importa...

Broadcaster and Journalist Tracey Holmes explains how to listen across continents, cultures and context. We learn how to understand the role of preparation in bringing you into a state of complete listening to the speaker. For three decades, Tracey Holmes has been a journalist & broadcaster covering international news, current affairs and global sport. Her job has taken her around the globe, sever...

World class educator John Corrigan explains how to help children learn to listen. Learn the impact of your listening effectiveness when you notice the familiar and the different. John Corrigan is a world-class thought leader in education. John is an expert at listening in many dimensions, but the most powerful is as an educator. Today, we have a powerful conversation about helping children to focu...

Bronwyn Law is a family advisor in the funeral industry, and today we explore the role of empathy in listening. Bronwyn deals with conversations at the end of people's lives. This role has given her an extraordinary sense of empathy and lack of assumptions. She has to display absolute presence when helping families make the difficult decisions when emotions are high and people are vulnerable.  Thi...

It is so important to be able to focus when listening for an extended time. Adam Purcell shares his unique perspective on this as an air traffic controller. He also shares how his career path was discovered through a World War II log book, and how it changed the entire course of his life. Adam Purcell is an enroute air traffic controller in the Melbourne Air Traffic Services Centre. The aviation b...

In this episode of Deep Listening, we have the opportunity to listen to Eva Hussain who is an accredited NAATI translator and foreign interpreter. She is also the founder and CEO of Polaron a language services provider. The mission of Polaron is to transform the language services sector and be the leading authority on European citizenship worldwide. The company has seen steady growth since Eva has...

Today, I have a conversation with acoustic engineer and soundscape designer Mitch Allen. He has over 10 years experience as an acoustic engineer and is currently spearheading the business offering of Soundscape Design for Arup within the Australasian region. He is also the founder of One Two Studios a music production company that specializes in bespoke royalty free music. Mitch has been commissio...

Christina Rostworowski da Costa is a professional interpreter and translator from Sao Paulo, Brazil. Christina translates Portuguese, English, French, and Italian. She has worked in boardrooms, meeting rooms, and a variety of venues as she helps translate meetings, deals, high-stakes negotiations, and even arbitration. Today, Christina shares tips, tricks, and hacks on how to listen deeply and be...