Deep Dive

Come Dec 1, all companies in Singapore must have a process in place when their staff ask for formal flexible work arrangements. This has become a major talking point centred around balancing business realities and employee needs. Steven Chia and Crispina Robert cut through the weeds with Gan Siow Huang, Minister of State for Manpower and Education, Aslam Sardar, CEO of the Institute for Human Reso...

In this first episode of a brand-new CNA podcast called Deep Dive, hosts Steven Chia and Crispina Robert talk sports. How has the Singapore sporting infrastructure changed since Joseph Schooling won gold in 2016? Former national swimmer Mark Chay and CEO of Sport Singapore Alan Goh are guests.  Previously called Heart of the Matter, Deep Dive is now hosted by Steven Chia and Crispina Robert. See o...

Your favourite news podcast Heart of the Matter returns for a new season with a brand new look and sound. Called Deep Dive and hosted by Steven Chia and Crispina Robert, the podcast continues to give fresh perspectives on the hottest news. See omnystudio.com/listener for privacy information.

Australia is the latest country to propose legislation around the right for workers to disconnect after office hours. Changing work patterns and 24/7 availability have produced issues like burnout. But would legislation create more problems for companies or could this effect an important shift in Singapore’s work culture? Steven Chia moderates the discussion with Raj Joshua Thomas, a lawyer and no...

Feedback on littering offences has increased, and rat-related problems are on the rise. Coffee shop toilets continue to rate poorly. Will plans to increase surveillance and name and shame litterbugs work? How long can Singapore rely on an army of cleaners? Steven Chia speaks to Andrew Khng, chairman of the Public Hygiene Council, Dr Serene Koh, director of The Behavioural Insights Team; and Rosie...

Character and Citizenship Education (CCE) lessons in Singapore schools came under public scrutiny recently because of discussions on the Israel-Hamas war. How can contentious issues be discussed in classrooms and what skills do teachers need to navigate children in an increasingly polarised world? Steven Chia explores this with Dr Thavam Kanagaratnam, master specialist at the CCE branch of the Edu...

Some of the first batch of residents who moved into Singapore's newest HDB town have complained of lack of shops, poor internet connection, condensation issues with the centralized cooling system - the first of its kind in a residential estate. Are teething problems to be expected when building a new town or have buyers' expectations changed? Woo Jun Jie from the Lee Kuan Yew School of Public Poli...

It was recently announced that casual racism allegations will be investigated as disciplinary breaches in the police force. But are guidelines always so clear cut? Where are the grey areas and how can organisations deal with it? Dr Mathew Mathews, head of the Institute of Policy Studies Social Lab, Aamir Bana, an undergraduate at Yale-NUS College and Jerviel Lim, head of people and culture at Tats...

There’s been a worrying rise in the number of young people arrested for drug abuse, with the youngest just 14 years old, says the Central Narcotics Bureau. Despite Singapore’s zero tolerance on drugs and years of intensive messaging, liberal attitudes among young people appear to be stubbornly sticky, with cannabis the choice of drug. How should anti-drug messaging be tailored better to suit a gen...

From significant top-ups to SkillsFuture credits to ITE students getting incentives to upskill, Budget 2024 is a shift in the kind of society the new fourth generation, or 4G, leadership wants to shape. Steven Chia gets views from Terence Ho, associate professor at Lee Kuan Yew School of Public Policy and Professor Lawrence Loh, director of Centre for Governance and Sustainability, National Univer...

The number of retrenchments went up in 2023 and workers are facing the brunt of a more volatile business environment. What kind of help do workers need? And what's on their Budget 2024 wishlist? Steven Chia speaks to Cheng Hing-Nan, lead coach at Workforce Singapore, Gerald Tan, projects director at Avodah Solutions and Lai Yong Liang, an urban farmer with Grobrix. See omnystudio.com/listener for...

Out of 81 countries, 15-year-olds in Singapore topped the Pisa table in reading, math and science. But how important are these metrics in a world where social and creative skills have become critical and artificial intelligence is taking centre stage? Steven Chia gets answers from Liew Wei Li, director-general of education at the Ministry of Education, associate professor Jason Tan from the Nation...

E-commerce giant Lazada’s retrenchment exercise resulted in criticism of how it was handled, including its lack of consultation with the union. But what role can unions play when companies need to let employees go and what happens when employers don’t fulfill their tripartite obligations? Steven Chia sits down with Patrick Tay, assistant secretary-general of the National Trades Union Congress and...

Commuters have expressed frustration since the Land Transport Authority announced that EZ-Link and NETS FlashPay cards cannot be used on buses and trains from June. Why is there a shift to the SimplyGo system? What is the difference in payment types? And what could the authorities do better to communicate the change? Steven Chia gets answers from Sumit Agarwal, professor at the School of Business...

Patients have reported waiting for days to get a bed at a public hospital. Health experts say the biggest reason is that there are issues transiting to proper care after discharge. Otelli Edwards speaks to public health specialist Dr Jeremy Lim, Duke-NUS Medical School's Dr David Matchar and Jeremy Lee, assistant chief operating officer at the National University Hospital.   See omnystudio.com/lis...

In the last of our top three episodes from the archives, we look at the scourge of scams in Singapore. With increasing sophistication from the fraudsters, is public education enough? Should banks pay for some of the losses? If so, how can liability be fairly decided? Steven Chia speaks to Jansen Chow, co-head of fraud, asset recovery and investigations practice at Rajah & Tann law firm, Assist...

In the second of our top three episodes from the archives, we explore how bad actors operate in money laundering crimes. How do property agents and bank staff separate a legitimate transaction from a shady one? And what makes this type of crime especially tough to crack down on? Steven Chia speaks to Adam Maniam, director of dispute resolution at law firm Drew and Napier, Associate Professor Soh K...

In the first of our top three episodes from the archives, we ask - why are teenagers as young as 14 interested in extremist religious content? What do online games have to do with this trend and how can family members spot the red flags? Steven Chia speaks to Dr Omer Ali Saifudeen from the Singapore University of Social Sciences, Dr Mohamed Ali, co-chairman and counsellor with the Religious Rehabi...

With its lease not renewed, Raffles Town Club is the latest in a line of private clubs whose land is being repurposed by the government for other uses. Aside from land restraints, is there a future for clubs like these in Singapore where generational aspirations are changing? Steven Chia speaks to Desmond Tay, president of the Club Managers' Association (Singapore), Jean Low, CEO of social club 18...

A recent CNA investigation showed that it is easy for kids under 18 to go on dating apps and chat with strangers online, making them more vulnerable to sexual predators. Should there be greater legislation to protect children and what can parents do to prevent their children from becoming victims? Steven Chia speaks to Shem Yao, manager of digital wellness at TOUCH Wellness Group, Jiow Hee Jhee, a...

From groceries to electricity and water prices, many Singaporeans are feeling the pinch as inflation stays stubbornly high. Is the sandwiched generation hit as hard as those in the lower-income group? And how far can government support go? Otelli Edwards gets answers from Ong EeCheng, senior lecturer at NUS, Ava Gao, a parenting coach and mum, and Loh Yong Cheng, lead of the advisory team at Provi...

In a recent CNA Commentary, Dr William Wan from the Singapore Kindness Movement argued for some regulation in dealing with inconsiderate behaviour on public transport which drew some strong reaction from readers. But why do some people behave badly in a public space? What stops others from confronting them and should more be done? Michelle Tay, director of the Singapore Kindness Movement, and Asso...

According to the Forward SG report, people want more than just material success in life. Has the idea of a good life evolved? What impact will that have on the way the country is governed? Steven Chia gets answers from June Yong, Lead, Insights at Focus on the Family and mother of three, Dr Mathew Mathews, head of IPS social lab and Ho Ching Wee, a 25-year-old software developer. See omnystudio.co...

The recent DBS and Citibank outage in October left many people unable to pay for their transactions and draw money from the ATMs. What goes on when critical banking infrastructure goes black? How are data centres part of this and should we really revert to carrying cash again? Steven Chia gets answers from Dr Patrick Thng, director of the Master's programme for financial technology and analytics a...

Young people aged 18 to 29 and the elderly over 70 are two groups who are showing the greatest signs of mental health distress in Singapore. What are the triggers, and what is the journey to seek help like? Steven Chia speaks to 23-year-old university student "Rae", 44-year-old father of teenagers Mak Kean Loong and senior clinical psychologist Chris Wong. This episode of Heart of the Matter discu...